Modern cities and public administrations have access to a substantial volume of accurate, up-to-date and publicly available data. In practice, however, users frequently fail to find this information in time, because it is scattered across different portals, regulations and maps. Using the example of ParkinLj.si , a portal developed and maintained by CNJ Digital - - without a public tender and free of charge for end-users, this article shows how a carefully designed user experience can transform existing public data into practical tools for everyday decisions. The author identifies four types of questions users actually ask, presents three principles for applying these lessons to public digital services, and argues that user experience is becoming a key criterion for the quality of public sector services.

Rights

URN

URN:NBN:SI:DOC-LJZZTCJI

COBISSID

291419651

Added

09.11.2026

Metadata

Citation

APA:

Kordić, Mak (2026). Zakaj postaja uporabniška izkušnja merilo kakovosti javnih digitalnih. Javna uprava, volume 62, issue 1/2, str. 189-192, 223-224. URN:NBN:SI:DOC-LJZZTCJI from http://www.dlib.si

MLA:

Kordić, Mak. "Zakaj postaja uporabniška izkušnja merilo kakovosti javnih digitalnih." Javna uprava volume 62. issue 1/2 (2026) str. 189-192, 223-224.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-LJZZTCJI>