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URN:NBN:SI:DOC-ZGFNSXE9
Zapri
Zapri
Command, control and co-creation : drivers and barriers faced by professionals co-creating in the Slovenian public sector
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1. TXT document (75 kB)
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Contibutor(s)
Vrbek, Sanja (author)
Kuiper, Marlot (author)
Language
english
Source
Central European Public Administration Review
Year
2022
Numbering
volume 20,
issue 1
Content
barriers
co-creation
drivers
professionals
Slovenia
Publisher
Fakulteta za upravo
Provider
Univerza v Ljubljani, Fakulteta za upravo
(Obvezni izvod spletne publikacije)
description
The academic contribution to the field is twofold. Firstly, the paper identifies co-creation drivers and barriers from the professionals’ point of view ? a largely overlooked perspective in the relevant literature. Secondly, by being placed in the Slovenian administrative context, the paper complements and enriches the debate on co-creation shaped predominantly by the experience of Northern and Western Europe. Purpose: By focusing on the Slovenian public sector, as a traditionally hierarchical administrative context, the paper aims to identify factors that stimulate professionals to implement co-creation in their everyday work, as well as factors that impede their decision and behaviour in this direction. Design/methodology/approach: The paper relies on two Slovenian case studies capturing the experience of professionals from the Ministry of Public Administration and the Municipality of Ljubljana. The key data-gathering methods were qualitative open-ended interviews with ‘lead professionals’ (at managerial positions) and focus groups with professionals who have regular contact with service users/external stakeholders and/or experience with co-creation. Findings: The findings of the paper indicate that professionals implement co-creation even in ‘unfavourable’ hierarchical and centralised settings. A key driver for them to co-create in such a context is strong political support at the highest level. However, a more profound internalisation of co-creation depends on the redefinition of their professional identity, as well as on the (personal or collective/organisational) interest in co-creation. Originality/significance: The paper makes a pioneer step in providing an in-depth look into the drivers and barriers professionals face when implementing co-creation in the Slovenian public sector. As such, it provides valuable input for further comparative analyses of co-creation drivers and barriers faced by professionals across Central and Eastern Europe.
Rights
URN
URN:NBN:SI:DOC-ZGFNSXE9
COBISSID
110065411
DOI
10.17573/cepar.2022.1.02
Added
13.07.2022
Metadata
Citation
APA:
Vrbek, Sanja, Kuiper, Marlot (2022). Command, control and co-creation.
Central European Public Administration Review
, volume 20, issue 1, str. 33-55, 168
.
URN:NBN:SI:DOC-ZGFNSXE9
from http://www.dlib.si
MLA:
Vrbek, Sanja, Kuiper, Marlot. "Command, control and co-creation."
Central European Public Administration Review
volume 20. issue 1 (2022) str. 33-55, 168.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-ZGFNSXE9>
Central European public administration review
2018-
(Assembly record)