322 KB73 KB201820252022Kuiper, MarlotVrbek, Sanjaštevilka:1letnik:20str. 33-55, 168DOI:10.17573/cepar.2022.1.02COBISSID_HOST:110065411ISSN:2591-2240URN:URN:NBN:SI:doc-ZGFNSXE9enFakulteta za upravoCentral European Public Administration Reviewbarriersco-creationdriversjavni uslužbenciovireprofessionalsSloveniaSlovenijasoustvarjanjespodbudni dejavnikiCommand, control and co-creation| drivers and barriers faced by professionals co-creating in the Slovenian public sector|The academic contribution to the field is twofold. Firstly, the paper identifies co-creation drivers and barriers from the professionals’ point of view ? a largely overlooked perspective in the relevant literature. Secondly, by being placed in the Slovenian administrative context, the paper complements and enriches the debate on co-creation shaped predominantly by the experience of Northern and Western Europe. Purpose: By focusing on the Slovenian public sector, as a traditionally hierarchical administrative context, the paper aims to identify factors that stimulate professionals to implement co-creation in their everyday work, as well as factors that impede their decision and behaviour in this direction. Design/methodology/approach: The paper relies on two Slovenian case studies capturing the experience of professionals from the Ministry of Public Administration and the Municipality of Ljubljana. The key data-gathering methods were qualitative open-ended interviews with ‘lead professionals’ (at managerial positions) and focus groups with professionals who have regular contact with service users/external stakeholders and/or experience with co-creation. Findings: The findings of the paper indicate that professionals implement co-creation even in ‘unfavourable’ hierarchical and centralised settings. A key driver for them to co-create in such a context is strong political support at the highest level. However, a more profound internalisation of co-creation depends on the redefinition of their professional identity, as well as on the (personal or collective/organisational) interest in co-creation. Originality/significance: The paper makes a pioneer step in providing an in-depth look into the drivers and barriers professionals face when implementing co-creation in the Slovenian public sector. As such, it provides valuable input for further comparative analyses of co-creation drivers and barriers faced by professionals across Central and Eastern EuropeAkademski prispevek k znanstvenem področju je dvojen. Prvič, članek opredeljuje spodbudne dejavnike in ovire za soustvarjanje iz vidika javnih uslužbencev, ki je v področni literaturi največkrat spregledan. Drugič, z umestitvijo v slovensko upravno okolje članek dopolnjuje in bogati diskurz o soustvarjanju, ki ga oblikujejo predvsem izkušnje iz severne in zahodne Evrope. Namen: S poudarkom na slovenskem javnem sektorju kot tradicionalno hierarhičnem upravnem okolju članek opredeljuje dejavnike, ki javne uslužbence spodbujajo k soustvarjanju v njihovem vsakdanjem delu, pa tudi tiste, ki njihove odločitve in postopanje v to smer ovirajo. Zasnova/Metodologija/Pristop: Članek predstavlja študijo primerov, ki temeljita na izkušnjah slovenskih javnih uslužbencev, zaposlenih na Ministrstvu za javno upravo in Mestni občini Ljubljana. Podatki so bili zbrani s kvalitativnimi odprtimi intervjuji z zaposlenimi na vodilnih položajih in v okviru fokusne skupine uslužbencev, ki so v rednem stiku z uporabniki storitev in zunanjimi deležniki oz. imajo izkušnje na področju soustvarjanja. Ugotovitve: Ugotovitve kažejo, da se soustvarjanje izvaja tudi v »neugodnih« hierarhičnih in centraliziranih okoljih. Ključen spodbudni dejavnik za soustvarjanje v takih okoljih je vsekakor močna politična podpora na najvišji ravni, vendar je globlja ponotranjenost soustvarjanja odvisna predvsem od redefinicije njihove poklicne identitete, pa tudi od (osebnega ali kolektivnega/organizacijskega) interesa za soustvarjanje. Izvirnost/pomen: Članek ponuja inovativen in poglobljen vpogled v spodbudne dejavnike in ovire pri soustvarjanju v slovenskem javnem sektorju. Kot tak predstavlja dragocen prispevek za nadaljnje primerjalne analize spodbudnih dejavnikov in ovir za soustvarjanje v srednji in vzhodni EvropiTEXTznanstveno časopisjejournalsSlovenian National E-content AggregatorNational and University Library of SloveniaUniverza v Ljubljani, Fakulteta za upravo