Osebna asistenca in uporabniška izkušnja : vključenost in ovrednotenje uporabniške izkušnje v strokovnih komisijah

slovenian

2021

volume 60, issue 4

disability   disabled   empathy   evaluation   independent living   user representatives

Univerza v Ljubljani, Fakulteta za socialno delo

In the 2019, a new Personal Assistance Act came into force with certain amendments and corrections. According to it, the individual’s need for personal assistance is evaluated by the expert commission which produces a shared opinion about the contents and extent of personal assistance. The paper deals with the issue of inclusion and evaluation of user experience in the expert commissions. According to the law and current practice, people with disabilities can participate in the expert commissions as social work experts or as user representatives, if the applicant wishes to have a representative in his/her commission. The research done in 2019 proves that the involvement of people with disabilities in the expert commissions is essential for the success of the assessment, as it reduces the possibility of biased assessment based on prejudices against people with disabilities and the lack of understanding of their real abilities. Due to a similar life experience and knowledge of the field, a trusting relationship is established more quickly, which enables a sufficiently precise insight into the life of the individual so that a realistic assessment of the individual’s need for personal assistance can be made.

07.01.2022