In the hotel industry, the sociological point of view is equally important as economic and legal points of view. The article provides a general description of 'quality of work life', underscoring its important elements in the hotel industry, such as the relationship between the employees and the guests, the level of autonomy, and work conditions. The empirical part of the article is even more concrete and emphasises four dimensions of the quality of work life: independent decision making, independent problem solving with guests, innovation, and control. Using a bivariate analysis method, it is determined that managers and employees have different perspectives of all dimensions except control.

Rights

URN

URN:NBN:SI:DOC-1071K9F8

COBISSID

10301724

Added

28.01.2011

Metadata

Citation

APA:

Šuligoj, Metod (2010). Pogled menedžerjev in zaposlenih na kakovost delovnega življenja v slovenskem hotelirstvu. Naše gospodarstvo, volume 56, issue 3/4, str. 53-60. URN:NBN:SI:DOC-1071K9F8 from http://www.dlib.si

MLA:

Šuligoj, Metod. "Pogled menedžerjev in zaposlenih na kakovost delovnega življenja v slovenskem hotelirstvu." Naše gospodarstvo volume 56. issue 3/4 (2010) str. 53-60.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-1071K9F8>

Naše gospodarstvo
1955-
(Assembly record)

številka

Naše gospodarstvo
2010
(Complete issue)

Pogled menedžerjev in zaposlenih na kakovost delovnega življenja v slovenskem hotelirstvuManagers and employees' views of quality of work life in the Slovene hotel industry

Pogled menedžerjev in zaposlenih na kakovost delovnega življenja v slovenskem hotelirstvu
Managers and employees' views of quality of work life in the Slovene hotel industry