APA:
Pencarelli, Tonino, Gabianelli, Linda, Conti, Emanuela (2019). Intercultural aspects of customer care in small-and medium-sized companies in the Euro-Mediterranean area.
International journal of Euro-Mediterranean studies, letnik 12, številka 1, str. 135-166, 198, 204-205,210, 214.
URN:NBN:SI:DOC-W8CD0UK1 from http://www.dlib.si
MLA:
Pencarelli, Tonino, Gabianelli, Linda, Conti, Emanuela. "Intercultural aspects of customer care in small-and medium-sized companies in the Euro-Mediterranean area."
International journal of Euro-Mediterranean studies letnik 12. številka 1 (2019) str. 135-166, 198, 204-205,210, 214.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-W8CD0UK1>