APA:
Mikulić, Josip, Prebežac, Darko (2009). Analyzing the potentials of airline service elements to impact passenger loyalty - a hierarchical approach.
Akademija MM, letnik 9, številka 14, str. 13-21.
URN:NBN:SI:DOC-TMSOETUL from http://www.dlib.si
MLA:
Mikulić, Josip, Prebežac, Darko. "Analyzing the potentials of airline service elements to impact passenger loyalty - a hierarchical approach."
Akademija MM letnik 9. številka 14 (2009) str. 13-21.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-TMSOETUL>