APA:
Ferenčić, Martina, Wölfling, Ana (2015). Impact of negative quality inconsistency on brand loyalty.
Economic and business review, volume 17, issue 1, str. 5-23, 147.
URN:NBN:SI:DOC-3H5II4HA from http://www.dlib.si
MLA:
Ferenčić, Martina, Wölfling, Ana. "Impact of negative quality inconsistency on brand loyalty."
Economic and business review volume 17. issue 1 (2015) str. 5-23, 147.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-3H5II4HA>