APA:
Ćoćkalo, Dragan, Đorđević, Dejan P., Sajfert, Zvonko (2011). Customer satisfaction and acceptance of relationship marketing concept.
Organizacija (Kranj), volume 44, issue 2, str. 32-45.
URN:NBN:SI:DOC-VAMAAL4D from http://www.dlib.si
MLA:
Ćoćkalo, Dragan, Đorđević, Dejan P., Sajfert, Zvonko. "Customer satisfaction and acceptance of relationship marketing concept."
Organizacija (Kranj) volume 44. issue 2 (2011) str. 32-45.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-VAMAAL4D>