APA:
Ažman, Slavko, Gomišček, Boštjan (2012). Asymmetric and nonlinear impact of attribute-level performance on overall customer satisfaction in the context of car servicing of four European automotive brands in Slovenia.
Organizacija (Kranj), volume 45, issue 2, str. 75-86.
URN:NBN:SI:DOC-MZNUCUWX from http://www.dlib.si
MLA:
Ažman, Slavko, Gomišček, Boštjan. "Asymmetric and nonlinear impact of attribute-level performance on overall customer satisfaction in the context of car servicing of four European automotive brands in Slovenia."
Organizacija (Kranj) volume 45. issue 2 (2012) str. 75-86.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-MZNUCUWX>