APA:
Piskar, Franka (2007). The impact of the quality management system ISO 9000 on customer satisfaction of Slovenian companies.
Managing global transitions, letnik 5, številka 1, str. 45-61.
URN:NBN:SI:DOC-KPX8XLAN from http://www.dlib.si
MLA:
Piskar, Franka. "The impact of the quality management system ISO 9000 on customer satisfaction of Slovenian companies."
Managing global transitions letnik 5. številka 1 (2007) str. 45-61.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-KPX8XLAN>