Slovenian e-government : citizen-centred perspective

english

2017

volume 10, issue 2

Narodna in univerzitetna knjižnica
(Obvezni izvod spletne publikacije)

CT and the Internet are frequently seen as a viable solution for achieving better government, increasing citizens' political participation and improving service quality and the quality and delivery of government services. This article explores the systematisation and services of the Slovenian e-government through a citizen-centred lens. The development and current systematisation and functioning of e-government is analysed in two respects. First, the article assesses and interprets the (historical) formation of Slovenian e-government from its early beginnings, especially focusing on key documents such as strategies, action plans and certain Internet-based tools intended for wide citizen use. The aim is to disclose how citizens as end-users have been perceived and encouraged to actively participate in (e-)government. Second, the Slovenian e-government is analysed via an interpretation of available statistical data with an emphasis on how citizens use e-government, how efficient and effective it is, and whether it can be considered a participatory platform for citizens to become engaged in political matters.

20.12.2023