Izzivi napitnine v slovenskem gostinstvu in igralništvu
Challenges of tips in Slovenian hospitality and gaming industries

slovenian

2011

volume 57, issue 1/2

Univerza v Mariboru, Ekonomsko-poslovna fakulteta
(Obvezni izvod spletne publikacije)

This article presents the results of the research on tips regulations in the Slovenian hospitality and gaming industry. The research includes employees, trade unions of companies and associations, employers and their representatives in chambers, and associations from the hospitality and gaming industries as well as government representatives. The research showed that the difference between social operators is insignificant enough to satisfy both parties. Namely, nobody objects to tipping. In addition, most parties would like to have a regulated system of getting and giving tips, which would include employees from support sectors as well. Another important point is that almost all respondents share the opinion that the system of remuneration used in the US, where the salary of employees consists mostly of tips, is not acceptable in Slovenia. Findings of this research can provide a good basis for further tips regulation in Slovenia and the establishment of the principal-agent relationship.

25.01.2012