APA:
Piskar, Franka, Faganel, Armand (2009). A successful CRM implementation project in a service company.
Organizacija (Kranj), volume 42, issue 5, str. 199-208.
URN:NBN:SI:DOC-3OGHN0KX from http://www.dlib.si
MLA:
Piskar, Franka, Faganel, Armand. "A successful CRM implementation project in a service company."
Organizacija (Kranj) volume 42. issue 5 (2009) str. 199-208.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-3OGHN0KX>