APA:
Ferenčić, Martina, Wölfling, Ana (2015). Impact of negative quality inconsistency on brand loyalty.
Economic and business review, letnik 17, številka 1, str. 5-23, 147.
URN:NBN:SI:DOC-3H5II4HA from http://www.dlib.si
MLA:
Ferenčić, Martina, Wölfling, Ana. "Impact of negative quality inconsistency on brand loyalty."
Economic and business review letnik 17. številka 1 (2015) str. 5-23, 147.
<http://www.dlib.si/?URN=URN:NBN:SI:DOC-3H5II4HA>