MakeLearn : Expanding Horizons; Business, Management and Technology for Better Society Proceedings of the MakeLearn and TIIM International Conference – May , Online Conference  Organizedby International School for Social and Business Studies, Slovenia Maria Curie-Skłodowska University, Poland Kasetsart University, Thailand Pegaso International, Malta Edited by TIIM ValerijDermol Submissions Editor & MarkoSmrkolj Production Editor Alen Ježovnik Published by ToKnowPress earn Bangkok•Celje•Lublin www.toknowpress.net May  eL MakeLearn•ISSN- ToKnowPress is a Joint Imprint of Kasetsart University,  NgamWongWan Rd. Ladyao Chatuchak Bangkok , Thailand Mak InternationalSchoolforSocialandBusinessStudies Mariborska cesta ,  Celje, Slovenia Maria Curie-Skłodowska University Pl. Marii Curie-Skłodowskiej , - Lublin, Poland ©  International School for Social and Business Studies The author is responsible for the grammatical correctness of his or her paper. http://www.toknowpress.net/ISBN/----.pdf Kataložni zapis o publikaciji (CIP) pripravili v Narodni in univerzitetni knjižnici v Ljubljani COBISS.SI-ID= ISBN ---- (pdf ) Table of Contents Organizers  Welcome Address   Conference Boards  Conference Aims  Conference Programme  Keynote Speakers  TIIM Editors’ Panel  & Research-Education-Business Forum  Presentations  Dissemination of Projects and Cooperation Opportunities  Publishing Opportunities  earn Call for Papers  eL Mak rs Organizers eiz InternationalSchoolforSocialandBusinessStudies,Celje,Slovenia n isadynamicprivatehighereducationinstitution,foundedin,withapproxi-mately  students. Located in Celje, Slovenia, ISSBS is specialized in the field of a businessandsocialstudiesatbachelors,mastersandPhDlevels.Oneofthestrate-g gicdirectionsofISSBSisalsointernationalizationinresearchandpublishing,aswell as embedding social responsibility in its own activities. Or MarieCurieSkłodowskaUniversity,Lublin–Poland is the largest higher education institution in Eastern Poland with  faculties in Lublin plus the UMCS branch campus in Puławy, with over   students and   graduates. It offers more than  programmes, taught in Polish and English and has  specializations available to choose from. Along with this, the university offers opportunities to establish cooperation with prospective employees, professional educational counselling and career guidance. There are also numerous opportunities to improve students’ foreign language proficiency, to develop artistically and par-ticipate in sports activities. It has over  international students,  international agreements with partners from all over the world and a wide range of national and international internship placement options. Kasetsart University, Bangkok, Thailand Kasetsart University devotes itself to the task of accumulating and developing in-tellectual knowledge. It thrives for the growth in academic wisdom including ethi-cal and moral excellence. In addition, it has a responsibility to play a leading role in keeping their Thai heritage alive and to ensure that it continues to grow to enrich the civilization of the notion. Kasetsart University aims to provide ‘Knowledge of the Land’ to promote sustainable development in Thailand in order to be internationally recognized. Pegaso International, Malta Established in  in Malta, Pegaso International is a Lifelong Learning Higher Education Institution providing a wide range of online degree programmes accredited by the Maltese National Commission of Further and Higher Education with Licence No. -. Pegaso International’s great challenge arises from Malta, thanks to its strategic political and cultural function in the Euro-Mediterranean area.  Welcome Address It is a great honour and pleasure to welcome you to the MakeLearn & TIIM  Iness ternational Conference. The conference is an excellent opportunity to make your contribution to and share the most recent developments in the field of knowledge management with experts from all over the world. The title of the MakeLearn & TIIM ddr  conference is Expanding Horizons: Business, Management and Technology for A Better Society International School for Social and Business Studies (ISSBS) is organising MakeLearn & TIIM  in cooperation with co-organizers Maria Curie-Skłodowska University, Poland, Kasetsart University, Thailand, and Pegaso International, Malta. The conference deals with topics such as interdisciplinary or innovative solutions in the fields ome of business, management, education, and technology. Conference encourages sharing of most recent developments from above fields by elc including experiences and young academics and practitioners from all continents, it also encourages discussion and the exchange of knowledge between academia W and businesses. In recent years, knowledge management has been given a lot of attention in companies and other organisations as well as in rapidly increasing numbers of scientific and expert publications. The ISSBS encourages the discussion and exchange of knowledge also through the International Journal of Management, Knowledge, and Learning, as well as through the Academic International Publisher ToKnowPress. We are proud to welcome  participants from  countries who will present  papers (% paper acceptance rate). A very special welcome also to our four keynote speakers: Dr. Gary DeLorenzo from California University of Pennsylvania, USA; Dr. Kongkiti Phusavat from Kasetsart University, Thailand, Dr. Mohamed Buheji and Dr. Dunya Ahmed from University of Bahrain, Bahrain. We also thank everyone who helped us organise MakeLearn & TIIM  in online environment, and wish you all a successful conference. Dr. Srečko Natek, Dean of the ISSBS, Slovenia with co-organizers Maria Curie-Skłodowska University, Poland Kasetsart University, Thailand Pegaso International, Malta  Conference Boards dsar HonoraryBoard o TherepresentativesoforganizationswhoorganizedpreviousMakeLearnandTIIM conferences. B Dr.SrečkoNatek,InternationalSchoolforSocialandBusinessStudies,Slovenia, e general chair and organiser of MakeLearn & TIIM conferences Dr. Danilo Iervolino, President, Pegaso Online University and Universitas Mercatorum, Italy, conference co-organiser of MakeLearn & TIIM  enc Dr.Viorel-AurelŞerban,UniversitateaPolitehnicaTimisoara,Romania,conference co-organiser of MakeLearn & TIIM  er Dr.RyszardDębicki,MariaCurie-SkłodowskaUniversity,Poland,co-organiser of MakeLearn –, TIIM  and co-organiser of MakeLearn & TIIM  nf Dr.PekkaKess,UnivesityofOulu,Finland,localco-organiserofTIIM o Dr.LeonardoMarušić,UniversityofZadar,Croatia,localco-organiser C of MakeLearn  Dr. Karim Moustaghfir, Al Akhawayn University in Ifrane, Morocco, co-organiser of MakeLearn  and  Dr. Bordin Rassameethes, Kasetsart University, Thailand, co-organiser of MakeLearn –; organiser of TIIM , , and  Aleš Štempihar, IIBA Slovenia Chapter, Slovenia, local co-organiser of MakeLearn  Dr. Antonio Uricchio, University of Bari Aldo Moro, Italy, conference co-organiser of MakeLearn & TIIM  Dr. Abdelhamid El-Zoheiry, Euro-Mediterranean University, Slovenia, local co-organiser of MakeLearn  Dr. Dušan Lesjak, Euro-Mediterranean University and International School for Social and Business Studies, Slovenia, local co-organizer of MakeLearn  Conference Board Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia, conference chair Dr. Luigia Melillo, Pegaso International, Malta, conference co-chair Dr. Agnieszka Sitko-Lutek, Maria Curie-Skłodowska University, Poland, conference co-chair Dr. Kongkiti Phusavat, Kasetsart University, Thailand, conference co-chair Dr. Valerij Dermol, International School for Social and Business Studies, Slovenia, advisor to programme chair  Programme Board Dr. Zbigniew Pastuszak, Maria Curie-Skłodowska University, Poland, ds programme chair Dr. Anna Rakowska, Maria Curie-Skłodowska University, Poland ar Dr. Pornthep Anussornnitisarn, Kasetsart University, Thailand o Dr. George Draghici, University Politehnica Timisoara, Romania Dr. Malgorzata Porada-Rochon, Szczecin University, Poland B Dr. Marek Medrek, Maria Curie-Skłodowska University, Poland e Dr. Susana de Juana Espinosa, Universidad de Alicante, Spain Dr. Augusto Sebastio, University of Bari Aldo Moro, Italy Dr. Lukasz Wiechetek, Maria Curie-Skłodowska University, Poland enc Dr. Anna Karmańska, Warsaw School of Economics, Poland Dr. Witold Chmielarz, Warsaw University, Poland er Dr. Bart Debicki, Towson University, USA Dr. Anca Draghici, University Politehnica Timisoara, Romania nf Dr. Aleksander Aristovnik, University of Ljubljana, Slovenia o Dr. Elena Andreevska, South East European University, FYROM Dr. Monika Jakubiak, Maria Curie-Skłodowska University, Poland C Dr. Wojciech Lutek, KOM-EKO Ltd., Poland Dr. Yasemin Bal, Yıldız Technical University, Turkey Dr. Florian Bauer, MCI Management Center Innsbruck, Austria Dr. Jaroslaw Banas, Maria Curie-Skłodowska University, Poland Dr. Sabiha Shala, University of ‘Haxhi Zeka’ in Peje, Kosovo Dr. Srećko Goić, University of Split, Croatia Dr. Zsuzsana Horvath, Budapest Business School, Hungary Dr. Ralf Isenmann, Munich University of Applied Sciences, Germany Dr. Radosław M ącik, Maria Curie-Skłodowska University, Poland Dr. Kevin J. Lu, Brunel University London, United Kingdom Dr. Claude Meier, HWZ University of Applied Sciences Zurich, Switzerland Dr. Adam Śliwiński, Warsaw School of Economics, Poland Dr. Frederick Kohun, Robert Morris University, USA Dr. Mieczyslaw Pawlowski, Kesko Ltd., Poland Dr. Tzong-Ru (Jiun-Shen) Lee, National Chung Hsing University, Taiwan Dr. Ru-Jen Lin, Lunghwa University of Science and Technology, Taiwan Dr. Tomasz Michałowski, Warsaw School of Economics, Poland Dr. Haruthai Numprasertchai, Kasetsart University, Thailand Dr. Tomasz Parys, Warsaw University, Poland Dr. Réka Polák-Weldon, University of Pannonia, Hungary Dr. Łukasz Wiechetek, Maria Curie-Skłodowska University, Poland Dr. Rita Remeikiene, Kaunas University of Technology, Lithuania Dr. Punnamee Sachakamol, Kasetsart University, Thailand Dr. Olesea Sirbu, Academy of Economic Studies of Moldova, Moldova Dr. Rodica Crudu, Academy of Economic Studies of Moldova, Moldova  s Dr.SuparerkSooksmarn,KasetsartUniversity,Thailand d Dr.OskarSzumski,WarsawUniversity,Poland Dr. Ali Türkyilmaz, Nazarbayev University, Kazakhstan Dr. Kris M. Y. Law, The Hong Kong Polytechnic University, Hong Kong, PR China oar Dr.NataschaZeitel-Bank,MCIManagementCenterInnsbruck,Austria B Dr.MotiZwilling,CollegeofLaw&Business,Israel e Dr.MohamedBuheji,UniversityofBahrain,Bahrain Dr. Umair Akram, Peking University, China nc OrganizingTeam Marko Smrkolj, International School for Social and Business Studies, Slovenia re Dr.VesnaSkrbinjek,InternationalSchoolforSocialandBusinessStudies,Slovenia e Dr.AlešTrunk,InternationalSchoolforSocialandBusinessStudies,Slovenia onf Conference Aims C MakeLearn&TIIMconferenceencouragessharingofmostrecentdevelopmentsin • thefieldsofmanagement,economics,technology,andeducation.Byincludingex-periences and young academics and practitioners from all continents, it also encourages discussion and the exchange of knowledge between academia and businesses (formal sessions and social events) and offers a variety publishing opportunities. ims Thisyear’sfocusisorientedintotopicssuchasnew(positiveandnegative)devel-A opmentsinmanagementandglobaleconomy,takingintoaccountalsotheconsid-e erationsonglobalCovid-pandemic,itsshorttermeffectandlongtermimpact, lessons learned and still untapped Solutions. The conference will also discuss issues related to education, technology, industry innovation, R&D priorities and internationalisation trends. encer nfoC  Conference Programme Thursday,  May  09.30–10.00 Conference opening and welcome addresses from the co-organizers: mme Dr. Valerij Dermol, International School for Social and Business a Studies, Slovenia Dr. Bordin Rassameethes, Kasetsart Universiy, Thailand Dr. Zbigniew Pastuszak, Maria Curie-Skłodowska University, Poland Dr. Luigia Melillo, Pegaso International, Malta rogr 10.00–11.15 Keynote speeches and discussion: P ‘The Coronavirus COVID-19 and Higher Education: The Short Term Effect and Long Term Impact,’ Dr. Gary DeLorenzo, California e University of Pennsylvania, USA ‘Importance of Feedback on Human Learning and Development: Lessons Learned From a Longitude Case at Two Bangkok enc Metropolitan Administration Schools,’ Dr. Kongkiti Phusavat, Kasetsart University, Thailand er 11.15–11.30 Invitation to MakeLearn & TIIM 2021 11.45–19.30 Dissemination of projects and cooperation opportunities nf 12.00–13.15 Presentations o 13.30–14.45 Presentations C 15.00–16.15 Presentations 16.30–17.45 Presentations 18.00–19.15 Presentations Friday,  May  09.30–10.00 Keynote speech and discussion: ‘COVID-19: The Untapped Solutions,’ Dr. Mohamed Buheji & Dr. Dunya Ahmed, Founders of the International Inspiration Economy Project, Bahrain 10.15–11.45 Editors’ panel with editors of Scopus and WoS indexed journals Chair: Dr. Zbigniew Pastuszak, Maria Curie Skłodowska University, Poland Co-chair: Dr. Kongkiti Phusavat, Kasetsart University, Thailand 12.00–17.30 Dissemination of projects and cooperation opportunities 12.00–13.00 Research-Education-Business Forum ‘Education Post-Covid-19: Expanding Horizons of Teaching and Learning’ Chair: Dr. Anca Draghici, Politehnica University of Timisoara, Romania Co-chair: Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia  13.30–14.45 Presentations 15.00–16.15 Presentations 16.30–17.45 Presentations mmea Sessions • Management • Business rogr • Technology P • Analytics, Big Data Applications, Business Intelligence, Data Mining • Economics e • Education & Training • Law & European Studies enc • Sustainable Development • Social Inclusion & Inspiration Economy er nfoC  The Coronavirus COVID- and Higher Education: The Short Term Effect and Long Term Impact er Dr. Gary DeLorenzo California University of Pennsylvania, USA peak While the economy, social norms, and educational delivery around the world was S relatively ‘normal’ in the beginning of , the world changed dramatically in March e due to the global spread from the COVID- illness. Restaurants, retail stores, and businesses shut down to mitigate the spread of the virus. ‘Social Distancing’ and ‘Flattening the Curve’ became everyday nomenclature as people were asked to ‘Stay at Home’ during the crisis. As the economy suffered with businesses closing and employees being furloughed from their jobs, the majority of the college population ynot worldwide moved towards a dedicated online delivery to students. e The keynote talk will discuss the short term effect, long term impact, and my per-K sonal experience in how universities are addressing the COVID- virus: • Short Term: What has been the effect over the past month or two of delivering education totally online? What effect did it have in reassessing how students can attain an education? Parents and students now see how a different way of educational delivery that may actually work with courses online, and they may like it. A student can attain the same degree, at a lower cost, via an online virtual delivery method. • Long Term: Prestigious schools have large endowments while state and gov-ernment related institutions have legislators who provide financial funding for those schools. But what about those middle tier, private schools, with decreas-ing enrollment and minimal endowment funds. How do they compete in the future marketplace that warrants more online delivery? And if more courses and programs are offered online, what happens to the physical buildings on campus? • A University Experience: My university moved heavily into an online delivery mode for bachelor programs in . The strategy dramatically, and negatively, impacted some on-campus programs. Then with the COVID- virus, all spring courses university wide were migrated to an online delivery for the remainder of the spring  term. In the interim, administrators continue to plan to provide more, if not all, courses online to students for the fall  term. · Video presentation  er Importance of Feedback on Human Learning and Development: Lessons Learned From a Longitude Case at Two Bangkok Metropolitan Administration Schools peak Dr.KongkitiPhusavat S KasetsartUniverstiy,Thailand e Humanlearningiscriticalforanorganizationtoachievehighperformance.Human learning contributes greatly to the improvement of workforce’s quality of work life. It is part of workplace learning which affects productivity, quality and eventually ynot profitability.Thefocusonhumanlearninghasbeenonthemotivation-relatedissues e throughfinancialandnon-financialincentives. K Feedbackhasbeenreceivingmoreattentionrecentlyduetoitspositiveimpacts on learning of individuals at work (and at school). The -- rule indicates that human learning practically takes place from job experiences, feedback, and formal training respectively. Naturally, reflecting job experiences is dependent on coaching and mentoring, community and engagement, and more importantly feedback. Moreover, according to the Open-loop Learning, how feedback is designed and delivered affect the effectiveness of workplace (and school) learning. In most cases, the research on human learning view the compatibility of school and workplace in a similar fashion- as what happens at school is often the case at work such as school bullying and workplace harassment. Education Endowment Foundation has found that feedback have the most positive effects on learning with the least cost at school. Effective feedback which includes personal, relevant and specific; actional; constructive; and timely. Feedback, for students’ learning and development, should not be limited from teachers but can include external individuals who share the interests in assisting and improving students. This presentation focuses on the pilot project which began in . This project high-lights and demonstrates how underprivileged students could be motivated to learn and develop their academic and employability through better-designed feedback. External individuals and entities such as Joint Foreign Chambers of Commerce in Thailand and Spouses of Head of Mission have worked together with science teachers at two Bangkok Metropolitan Administration schools on improving science education and students’ employability which includes communication and teamwork. The initial findings show that feedback (including recognition of student’s activity through an opportunity to display and purchase of their products from science experiments, visit by international business communities, and indirect financial support to assist students’ experiments) has significantly reinforced human learning and development. · Video presentation  COVID- the Untapped Solutions er Dr. Mohamed Buheji and Dr. Dunya Ahmed University of Bahrain, Bahrain and Founders of the International Inspiration Economy Project peak COVID- is a pandemic that brought lots of challenges and shed light on many S strengths and weaknesses, but also brought along many opportunities and future possibilities. This human health crisis carries within it ‘untapped solutions’ that could e be the door for a new socio-economic mindset that might make us rethink, redefine and reframe how we solve and address similar coming problems and challenges in the future. This keynote paper would focus on how much we could benefit as educators, re-ynot searchers and as post-COVID- survivors from exploiting all the untapped opportu-e nities for the betterment of the meaning of what we do and the purpose of our life. K · Video presentation  Editors’ Panel nela PanelChair:Dr.ZbigniewPastuszak P MariaCurieSkłodowskaUniversity,Poland Panel Co-Chair: Dr. Kongkiti Phusavat Kasetsart University, Thailand rs’ Panelists Dr. Sarah Younie, De Montfort University, United Kingdom Dr. Christina Preston, De Montfort University, United Kingdom Edito Technology,Pedagogy&Education(SCI/SSCI) Dr. Alex Koohang, Middle Georgia State University, USA Dr. Jerreta Horn Nord, Oklahoma State University, USA Journal of Computer Information Systems (SCI/SSCI) Dr. Kongkiti Phusavat, Kasetsart University, Thailand International Journal of Innovation and Learning (Scopus) Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia Human Systems Management (Scopus) Dr. Zbigniew Pastuszak, Maria Curie Skłodowska University, Poland International Journal of Value Chain Management and International Journal of Management and Enterprise Development (Scopus) Dr. Vesna Skrbinjek, International School for Social and Business Studies, Slovenia Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia International Journal of Management in Education (Scopus) Presentation of other publishing opportunities: Dr. Kristijan Breznik, International School for Social and Business Studies, Slovenia International Journal of Management, Knowledge and Learning Dr. Haruthai Numprasertchai, Kasetsart University, Thailand International Journal of Business Development and Research Dr. Anca Draghici, Politehnica University of Timisoara, Romania Scientific Bulletin of the Politehnica University of Timisoara Dr. Valerij Dermol, International School for Social and Business Studies, Slovenia ToKnowPress International Academic Publisher · Video presentation  Education Post-Covid-: Expanding Horizons of Teaching and Learning rum Forum Chair: Dr. Anca Draghici o Politehnica University of Timisoara, Romania F Foum Co-chair: Dr. Nada Trunk Širca International School for Social and Business Studies, Slovenia Forum Members Dr. Ronny Adhikarya, formely worked for World Bank and United Nations as FAO Representative, USA Dr. Michele Corleto, Pegaso Online University, Italy Dr. Susana de Juana Espinosa, University of Alicante, Spain Dr. Valerij Dermol, International School for Social and Business Studies, Slovenia Dr. Gabriela Fistis, Director denkstatt Romania, Romania Dr. Larisa Ivascu, Politehnica University of Timisoara, Romania Dr. Veli Kreci, South East European University, North Macedonia Dr. Claude Meier, HWZ University of Applied Sciences Zurich, Switzerland tion-Business Dr. Luigia Melillo, Pegaso International, Malta Dr. Beata Mrugalska, Poznan Technical University, Poland Dr. Matti Muhos, University of Oulu, Finland · Video presentation ch-Educa Resear  Presentations tions UnderstandingtheConsumers’PersonalCharacteristicsAstheStartingPoint for Targeted Marketing Tina Vukasović · Presentation Filming and Viewing with Time Delay in Physical Education Tomaž Tramšek resenta ·Presentation P AccountabilityinAIasGlobalIssue Elisabetta Azzali · Presentation Robots as Job Killers, the End of Work Myth: A Case Study from Slovakia Michal Beno · Presentation Crowdsourcing-Based Business Model in Online Customer Service: A Case Study of Smilee Jukka Majava, Kaisa Hyvärinen · Presentation The Help of Modern Technology and Applications for the Better Quality of Lessons and Greater Students’ Motivation Boštjan Lampret · Presentation Human Resources Assignment in R&D Departments from Automotive Industry Marius Gal and Vasile Claudiu Kifor · Presentation Right to Education: Practical Legal Education in Kosovo and Montenegro Sabiha Shala · Presentation Assessing American Presidential Candidates Using Principles of Ontological Engineering, Word Sense Disambiguation, and Data Envelope Analysis James Rodger, Abdullah Murrar, Pankaj Chaudhary, Brandon Foley, Marouane Balmakhtar, and Justin Piper · Presentation  Success Factors of Mega-Projects Implemented by Special Purpose Vehicles (SPVs) Jan Chadam · Presentation tions Stakeholder Management in Risk Management: Considerations on the ISO  Standard Corina Dufour and Anca Draghici · Presentation Social Networking for Scientists: ReserachGate Metrics of Scientists from Various Branches of Science: A Comparative Analysis resenta Łukasz Wiechetek P · Presentation Determinants of Decisions on Locating Investment in Lublin, Poland Krzysztof Raganowicz · Presentation Inventory Management in a Corporation Context Juha Lukkarinen and Jukka Majava · Presentation Experimental Project: Using Reading Strategies to Promote Reading Motivation Cvetka Dietner Krajnc · Presentation Experimental-Cooperative Learning, Active Method of Teaching in th Grade Sara Glavič · Presentation How Can Older Students Contribute to the Inclusion of Novice Students in the Community? Tatjana Mali · Presentation Experience Economy in the Context of Sustainable Development Monika Klein, Monika Spychalska-Wojtkiewicz · Presentation Safe and Stimulating Learning Environment Marija Lah · Presentation  Comparing Elephants and Bananas in Educational Achievements Tihomira Trifonova · Presentation tions ACollaborationofSchoolandKindergartenwiththeEnvironment Anja Milošič Šalamun · Presentation Artificial Intelligence and Big Data in the Healthcare Sector Gino Fontana resenta ·Presentation P BiasesofaSeasonedTeacher:AConfession Igor Rižnar · Presentation The Role of Internal CEO Communication in a Digitalized Work Environment Claude Meier and Andreas Jäggi · Presentation Marketing Mix Model for Marketing of Medical Devices through Public Procurement Tina Vukasović and Anita Sluga · Presentation Active Childhood/Physical Exercise and Its Effect on the Development of Child’s Ability Jasmina Nina Pungartnik · Presentation Human Learning: Case from Underprivileged Students in Science Education Bordin Rassameethes, Sasivimol Meeampol, Suparerk Sooksmarn, and Kongkiti Phusavat · Presentation The Nonlinear Relationship Between Firm Size and Growth in the Automotive Industry from Timis Region from Romania Claudiu Albulescu, Matei Tamasila, and Ilie Taucean · Presentation Corporate Brand Image and Customer Satisfaction on Loyalty Bistra Vassileva and Tsvetelina Dimitrova · Presentation  Social Media Security and Privacy Concerns: Risk Awareness and Trust Jeretta Horn Nord, Joanna Paliszkiewicz, and Alex Koohang · Presentation How to Make School Learning Fun and Simple For Pupils with Deficits tions in Specific Areas of Learning Sabina Krajnc Dular · Presentation How Legitimate Is Legal Metrology Today? The Case of Electronic Meters Maurizio Recca, Marzia Tasca, GIovanni Di Martino, Lidia Nazzaro, Licia Agostino, and Vania Coppolino resenta · Presentation P Tax Treatment of The Trust in Malta Carmelo Grillo · Presentation Analysis of Intended and Non-Intended Use of Public Funds Mateja Gorenc · Presentation Microsatellite Services and Africa: The New ’Space’ Challenge for Institutional and Private Investors Giacomo Primo Sciortino, Roberto Fotia, and Kwaku Sumah · Presentation Conceptual Knowledge Sharing Model to Support Organizational Performance Development Diana Robescu, Dana Fatol, Viorica Baesu, and Anca Draghici · Presentation Exploring Cyber Security Awareness Through Lego Serious Play Petra Maria Asprion, Bettina Schneider, Pascal Moriggl, and Frank Grimberg · Presentation Focus Matera  Francesco Pascuzzo · Presentation Opening an Onsite Day Care Tanja Klemenšek Rakun · Presentation  (Self)evaluation As a Tool Authorizing Teachers in Working with Students Alenka Potočnik Zadrgal and Klavdija Stropnik · Presentation tions DevelopmentalandTechnologicalRestructuringfortheImplementation of Competitive Business Models Drago Dubrovski · Presentation Work-Life Balance between Conciliatory Suggestions and Family (Dis)balances resenta SalvatorePucciaandVeronicaCaporrino P ·Presentation Practices of Knowledge Management in Digital Age, a Case Study of Switzerland and Northern Italy Antonio Bassi, Daniele Beltrami, Raffaele Bueti, Christian Caprara, Paola Colferai, Francesca Morandi, Simone Ricciardi, Ardian Rusiti, and Lorenzo Sampietro · Presentation The Effect of Knowledge Sharing on Organization Performance of LAO PDR’s Ministry of Public Health Yuraporn Sudharatna, Pittawat Ueasangkomsate, and Bountham Phengsysana · Presentation Empowerment and Success Using Social Technologies: A Gender Perspective Susana de Juana-Espinosa, and Ana Rosser-Liminana · Presentation SWOT Analysis and Strategic Planning Techniques for the School Inclusion of Immigrant and Roma Children: The Case of Spain Ana Rosser-Liminana and Susana de Juana-Espinosa · Presentation Analysis of E-learning Customer Data Using Data Mining Techniques Kuo-Ping Lin, Yu-Ming Lu, Chih-Hung Jen, and Ming-Jyun Chiang · Presentation A Novel Instuitionistic Fuzzy P-Graph for Optimal Synthesis of Cogeneration System Ping-Teng Chang, Miao-Tzu Chen, Kuo-Ping Lin, and Chien-Chih Wang · Presentation  Isometric Projection – Outside Classroom Mojca Rakovec · Presentation Exploring the Training Needs for Climate Change and Sustainable Energy tions Consumption in the Case of Public Local Authority Iudit Bere - Semeredi, Anca Draghici, and Gabriela Fistis · Presentation Storytelling and Gamification in E-Learning: An Empirical Study to Teach Swiss Microenterprises on Data Protection Bettina Schneider, Nathalia Bontempo, Petra Maria Asprion, and Ali Habbabeh resenta · Presentation P Characterizing Safety Leadership Based on the Seven Skills of Effective People Model Paula Nicoleta Neag, Alin Gaureanu, and Anca Draghici · Presentation Innovative Learning: Mixed-Age Cross-Curricular Learning Meta Rožac Panger · Presentation Talent Management: Present and Future Dana Fatol, Diana Robescu, Zoltan Farkas, and Anca Draghici · Presentation Internet of Things Technological Evolution. Threats Mission in Stealing or Corrupting User’s Data Vasile-Cristian Vartolomei and Silvia Avasilcăi · Presentation Digital Innovation Hubs: The Present Future of Collaborative Research and Business Development Opportunities Amalia Hulubei Georgescu · Presentation The Current Funding Policy of Kosovo Higher Education System and Its Effects on Student Decisions, and Study Programs Offered in Kosovo Evzi Hani · Presentation  Educate for the Development of a Sustainable Future Lidia Nazzaro, Olga Nazzaro, and Valentina Cucciniello · Presentation tions TheImportanceofPracticalWorkfortheQualityoftheProfessionalModule Magda Papić · Presentation The Foreign Direct Investments in Kosovo and the Correlation Between the Demand for Labour Force and Knowledge Skills resenta KushtrimReci P ·Presentation Organizational Design Instruments: The Cinderella of Management Science Sergey Khromov-Borisov · Presentation Linking Corporate Social Responsibility and Employee Retention Hajar Boutmaghzoute and Karim Moustaghfir · Presentation Determinants of Entrepreneurial Intentions in Relation to Students of Management Monika Jakubiak · Presentation Entrepreneurial Attitudes of Academic Youth: Comparative Analysis Tomasz Bober · Presentation Innovation in Trade Credit Insurance As a Confirmation of Reverse Barras’s Innovation Cycle Adam Sliwinski and Jacek Lisowski · Presentation A Comprehensive Approach to E-commerce Platforms Targeted at Local Producers and Communities Marek M ędrek · Presentation Growth Management Priorities in Service- and Technology-Based Micro-Enterprises in Sparsely Populated Areas Matti Muhos, Kai Hänninen, Kati Vehmas, and Martti Saarela · Presentation  The Early Stages of Growth in Technology- and Service-Based Firms: Does Context Matter? Matti Muhos, Martti Saarela, Anna-Mari Simunaniemi, Del Foit Jr., and Lada Rasochova · Presentation tions The Factors Influencing the Buying Decision of Customers Behaviour Aleš Lukman and Tina Vukasović · Presentation Hedonic Price Attributes of Airbnb Listings in Split Domagoj Nikolić and Filip Ćavar resenta · Presentation P Notes on Recent European Commission’s plans for Regulation of Artificial Intelligence Elisabetta Azzali · Presentation Learning Science Through Models Polonca Sabolek · Presentation The Conscious Use of the Internet in Support of Learning Activities Giuseppe Dario Roberto Napoli and Santuzza Maria Grazia Gennaro · Presentation Career Models and Job Opportunities for the Researchers in Estonia Giuseppe Dario Roberto Napoli · Presentation The Intelligence Activity Carried Out by the Prison Police Force Mauro Pignatelli · Presentation Smart Italian People Giuseppe Cipolla, Giacomo Salvatore Anselmi, Carmelo Grillo, Giuseppe Dario Roberto Napoli, and Mauro Pignatelli · Presentation Benefits of Higher Education: A Literature Review Vesna Skrbinjek · Presentation  Student Support System in Selected European Countries Vesna Skrbinjek · Presentation tions DigitalEnvironmentsforTeachinginItaly Giuseppe Dario Roberto Napoli, Mauro Pignatelli, Giuseppe Cipolla, Carmelo Grillo, and Giacomo Salvatore Anselmi · Presentation Prison Police Operational Protocols in an International Emergency State resenta DictatedbythePandemicfortheCOVID-Virus–Coronavirus P MauroPignatelli,GiuseppeDarioRobertoNapoli,GiuseppeCipolla,CarmeloGrillo, and Giacomo Salvatore Anselmi · Presentation The Elderly and New Technologies Giuseppe Cipolla · Presentation Plastic as a Devastation of the Marine Environment Giacomo Salvatore Anselmi, Giuseppe Dario Roberto Napoli, Mauro Pignatelli, Carmelo Grillo, and Giuseppe Cipolla · Presentation Entrepreneurship Educators Talk! 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Leena Eskola, Kaija Arhio, Kyllikki Taipale-Erävala, Riitta Forsten-Astikainen, and Jouni Hintikka · Presentation The Cohabitation Contract in Italy Carmelo Grillo, Mauro Pignatelli, Giuseppe Dario Roberto Napoli, Giuseppe Cipolla, and Giacomo Salvatore Anselmi · Presentation Robotic Process Automation: Trends, Expectations and Adaptation Opportunities in the Organization Jaroslaw Banas · Presentation Factors Affecting a Successful Coordination of Sports and Academic Careers Mateja Gorenc and Mojca Braz · Presentation  Financial Stability Reports in Pre-crisis periods: A Text Analysis Comparison Claudiu Albulescu, Kristijan Breznik, and Serban Miclea · Presentation Literature Review of IFRS  and Its Key Parameters tions Mojca Gornjak · Presentation Analysis of PP Lending Platform in Slovakia Roman Chinoracky, Jana Kurotova, and Tatiana Corejova · Presentation resenta Adjustments and Implementation of Homeschooling P During the COVID- Pandemic Anka Krajnc · Presentation Employee Training and Education Katjuša Kostanjšek and Gregor Jagodič · Presentation Employment of Foreigners from Bosnia and Herzegovina and Serbia in Slovenia Katjuša Kostanjšek and Gregor Jagodič · Presentation Possibility of Order Delivery from e-Shop Within Last Mile: Practical Example from Slovakia Peter Jucha · Presentation Immigrant Students, Introductory Class, Slovenian School System Tanja Kocmur · Presentation Inverted Classroom: Panacea or Placebo? 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Does the Organization Know the Knowledge That Needs to be Shared? Marta Elena Mancilla · Presentation Teaching and Learning with Digital Applications Petra Ramšak · Presentation  Learning a German Conversation in a Restaurant Using an iPad Urška Godler · Presentation Carrer Orientation tions Iva Kaplan · Presentation Combining Creativity and Feedback for Pupils Activation Laura Rožman Krivec, Valerij Dermol, and Ksenija Šket · Presentation resenta The Culture of Giving and Receiving Feedback in Schools P Laura Rožman Krivec, Nada Trunk Širca, and Ksenija Šket · Presentation Learning for Life During Class Meetings Nataša Sever · Presentation Explaining the Impact of Employees’ Entrepreneurial Orientation, Mutual Trust and Organisational Commitment on Individual Workplace Performance: Empirical Research Results Jarosław Karpacz · Presentation Access to the Labour Market for Young Migrants: Case of Italy Aleš Trunk, Augusto Sebastio, and Luigia Melillo · Presentation Planning Curricural and Extra-Curricular Responsibilities from a Time Management Perspective: A Case Study Mateja Rozman and Nada Trunk Širca · Presentation Intercultural Competencies of Teachers Eva Klemenčič, Andrej Koren, and Selma Osmanović · Presentation Automatic Economic Stabilizers for the Euro Area: EU Unemployment Reinsurance System Aleš Trunk · Presentation  Inculsion of Migrant Children in Schools and Society Andrej Koren, Selma Osmanović, and Alenka Dermol · Presentation tions InclusionofRomaChildreninSchools Nada Trunk Širca, Selma Osmanović, and Anica Novak Trunk · Presentation Volunteering and Inclusion in Schools Valerij Dermol, Selma Osmanović, and Aleš Trunk resenta ·Presentation P CantheEFACTORCompetencyModelEnhanceRegionalDevelopment? David Gibson · Presentation Sexting: Web Identity in Youth Relationships Giada Serena Perna · Presentation The Attitutde Towards Online Education as a reslut of the Covid- Outbreak: An interantional Comparison among Students and Lecturers Moti Zwilling, Galit Klein, Dušan Lesjak, Srečko Natek, Fred Kohun, Gary J. Delorenzo, Kongkiti Phusavat, Lukas Wiechetek, and Lukas Podesva · Presentation The Restricted Individual Freedoms in the Covid Emergency Michele Corleto and Roberta Allocca · Presentation  Dissemination of Projects and Cooperation ts Opportunities Thursday,  May · Video presentation jec Friday,  May · Video presentation roPfo tion isseminaD  ts jec Feedback:AnIntroductionofthePracticeofFeedback ro toEnhanceLearningthroughArts P Programme: Erasmus+,KA–StrategicPartnershipsforAdultEducation f Projectnumber:--PT-KA- o Projectduration:September–August Project countries: Portugal, Italy, United Kingdom, Slovenia Scope of the project: Feedback is an international project, supported by the European Commission under the Erasmus+ programme, and aims to set the foundations to tion defineaclearermodeloffeedbacktoenhancelearningandthereforeactas leverage for the design of new learning programmes. Project goals: The main goal of the project is to create innovative digital learning resources about the practice of Feedback as a crucial part of the learning cycle, supported by an arts-based learning approach and deployed through different methods and techniques. Key activities in the project: issemina • Research about the practice of feedback applied to education; • Design the model of feedback to enhance learning; D • Develop a learning framework for the use of arts-based learning resources; • Set a digital learning environment; • Design and deploy Feedback open educational resources through arts-based learning; • Organize a training for trainers course; • Organize pilot online training for managers, HR professionals, educators and trainers. Target groups: Teachers, trainers, university lecturers, HR professionals and anyone interested in creating exciting new approaches to enhance the feedback experience. Website: http://www.thefeedbackproject.eu Facebook: https://www.facebook.com/thefeedbackproject CiSoTRA Civil Society for Social Inclusion of Unaccompanied Minors in Transition to Adulthood: Learning Communities for Shaping Transition Interfaces (CiSoTRA) Programme: Erasmus+, KA Social inclusion through education, training, and youth  Project number: -EPP----SI-EPPKA-IPI-SOC-IN Agreement number: -/- ts Project duration:  December – December  Project countries: Slovenia, Germany, Greece, Italy, Turkey jec Project aims: The aim of the project CiSoTRA is to develop and implement an innovative methodology to foster social inclusion (including inclusion through ro education) of unaccompanied minor migrants in transition to early adulthood P through holistic support networks, which would facilitate the transition from the f youth support and education system to the adult education and employment system. o The project aims to be achieved through: • Identification of current good practices, based on mapping various pathways for migrants from arrival to ‘end’ (integration in the country - further education tion or/and labour market, a transition to a country of origin or another one) and identification of gaps, shortcomings, gaps, and traps on that pathway. • Personal capacity building of key professionals (professionals from educational institutions, labour market, social care, authorities) – identification of needs and required competences for productive work in the field. • Identification of needs of unaccompanied minors and young adults (needs analysis through workshops including empowerment activities). • Institutional capacity building. Improved cooperation of issemina institutions/organizations in the region/country. To contribute to this improvement, a model for better social inclusion will be prepared. D Envisaged impact: • Improved knowledge and skills of professionals who work with unaccompanied minor migrants and unaccompanied young adult migrants; allow stakeholders to be more aware of what kind of skills and expertise professionals need, and where improvements are needed to ensure better work by professionals with target groups. • Better capacity of schools and other institutions that work with unaccompanied minor migrants and unaccompanied young adult migrants. • Through workshops, unaccompanied minor migrants and unaccompanied young adult migrants will be better empowered, and professionals and other stakeholders will be more aware of their needs. • Substantive material will be produced by the project and available in e-classrooms. • The most demanding issues regarding social inclusion of unaccompanied minor migrants and unaccompanied young adult migrants will be exposed via national seminars. • An initial study will give insights on the current situations of each country and on how further policies in the area should be developed.  ts • A ‘model’ for better social inclusion will be prepared. Such a model could contribute to a better operation of organisations dealing with minor migrants and young adult migrants: on the one hand, by working more efficiently and jec avoiding overlaps in their work, and, on the other hand, by filling possible gaps with the view to cover all essential needs of target groups and to ensure a ro better transition to early adulthood. P • Policy makers will have more information on how to develop further policies in f the area. o • Results of the project will be published to allow for future research in the area. Website: https://cisotra.eu/ tion Inclusion of Roma and Migrants in Schools: Trainings, Open Discussions and Youth Volunteering Activities (RoMigSc) Programme: Erasmus+, KA Social inclusion through education, training, and youth Project number: -EPP----SI-EPPKA-IPI-SOC-IN issemina Agreementnumber:-/- Project duration:  December – December  D Projectcountries: Slovenia,Germany,Spain,NorthMacedonia,Italy,Turkey Education is crucial for successful integration. Although diversity is an opportunity to make schools more inclusive, creative and open-minded, inequality in education is the highest among Roma and migrant children. Migrant and Roma often face discrimination and xenophobia. For instance, the educational achievements of these groups are in general poorer, they are more likely to drop out from compulsory education, leading to higher risks of social marginalization, to a failure to integrate, and, ultimately, to poverty, which has long-term adverse effects on the social development and economic growth of the host country. The main aim of this project is thus to support better integration of Roma and migrant children in education through various activities. The engagement of youth in volunteering is also fostered in the project. Volunteering plays a significant role in the youth’s social inclusion. It allows them to engage as citizens, as well as to gain experience, which can enhance their employment opportunities. However, volunteering needs to be recognized as a form of non-formal learning. The project RoMigSc ended in December . Main policy recommendations on Local, National and EU level are available in the Newsletter . We also invite you to visit our E-platform, where you can access different materials (texts, quizzes, videos) from the area of inclusion in schools, intercultural competencies and social responsibility. E-platform has open access, but to access the materials, visitors shall  register first. We also inform you that public documents of the project are available on the Resources page. ts Website: https://romigsc.eu/ jec roPf Jovital: Jordan Opportunity for Virtual Innovative Teaching and Learning o Programme: Erasmus+, KA – Capacity Building in the Field of Higher Education Project number: -EPP----DE-EPPKA-CBHE-JP Agreement number: -/- Project duration:  October – October  Coordinating institution: tion Technische Universität Dresden (TUD), Germany The Jovital project wants to add a significant value to the teaching process in Jordan by empowering academic staff with contemporary teaching competencies. A comprehensive capacity building programme will be implemented to facilitate intensive know-how transfer among the consortium members to address the problems of outdated instructor-centred frontal teaching methods, limited physical academic mobility, and ineffective use of ICT in formal higher education in Jordan. Jovital offers HEIs in Jordan a chance to explore, implement, and disseminate state issemina of the art academic practices to enhance teaching quality and improve learning D outcomes for individuals studying both within and beyond the institution. Wider objective: The overall objective of Jovital is to improve quality of teaching in Jordanian Higher Education Institutions by introducing innovative collaborative tools and methodologies and fostering academic international exchange. Specific objectives: • Qualification of academic staff at Jordanian Higher Education Institutions on modern pedagogical and didactical methodologies for innovative virtual teaching and learning settings. • Support Jordanian Higher Education Institutions in adopting and implementing effective ICT-based internationalisation at home activities and integrate Jordanian HEIs in a global network for Virtual Mobility. • Open up higher education in Jordan to integrate disadvantaged groups including women, rural areas inhabitants, and refugees in inclusive virtual classroom settings. Expected results: • Didactical design patterns of technology-enhanced collaborative learning scenarios for teaching staff in Jordanian higher educational institutions. • Educational case studies with local practical relevance for problem-based group work in the virtual classroom.  ts • Best practices for Internationalisation at Home strategies development and implementation; • Awareness raising events of modern educational technologies in different cities jec in Jordan. ro Impact: SupportingJordanianHEIsindesigningandimplementingeffective ICT-based internationalisation at home activities and integrating them in a global P networkfor‘VirtualMobility.’ f Website: https://jovital.eu/ o tion TeachSuS:TeachingandEducatingforSustainability Programme: Erasmus+, KA – Strategic Partnerships Project number: --RO-KA- Project duration:  December – November  Coordinating institution: Polytechnic University of Timisoara (UPZ), Romania Project objectives: The general objective of the project is to create a common new issemina non-formaleducationstructureforsustainabilityinordertoenableinstitutionsand D organizationsinvolvedineducationandadulttraining/professionaldevelopment from all over Europe to plan learning experiences that empower their students/beneficiaries to develop and evaluate alternative visions of a sustainable future and to work creatively with major stakeholders from economic sector in order to assure the practical link between education for sustainability and real economy/community needs. Specific objectives: • A new learning methodology for sustainability, developed through cooperation and exchange of practice between teachers/trainers and staff responsible for support services at different educational levels, in that way that suite the most for the market necessity, made available as open/digital resource. • A new course, and accompanying learning materials and tools for adult learners created, that will bring more insights for those which train sustainability or only specific concepts thought their education series, translated in partners and English languages for broad dissemination; > students trained online in the project period. • Flexible digital resource created, which could add value to any type of training methods within universities or high schools which should integrate topics about sustainability. • Capacity of project partners to address education for sustainability increased trough train of trainer’s common session, with  beneficiaries.  • A network of tree Excellence Sustainability Centers created in Romania, Hungary and Portugal, where coaching methods and tools for adult learners ts will be brought into a suitable place for the non-formal education by experts coming from private companies to coach, tutor other trainers from other jec institutions/organization. • More than  persons informed using broad dissemination of project ro vision/objectives and future results assured at local, national and European P level through different media (web-based, conferences, interviews, social Medias, events etc.). f • More than  company representatives involved in the first Sustainability o Excellence Centre workshop/country. The project TeachSUS (--RO-KA-) has been funded with support from the European Commission, Erasmus+ KA action. This material reflects the views of the author – the TeadSUS consortium – and the Commission cannot be tion held responsible for any use which may be made of the information contained therein Website: https://www.teachsus.eu/ Virtual Albanian European Universities Exchange (VALEU-X) issemina Programme: Erasmus+, KA – Capacity Building in the Field of Higher Education D Project number: -EPP----DEEPPKA-CBHE-JP Project duration:  January – January  Coordinating institution: Technische Universitaet Dresden (TUD), Germany VALEU-X supports the internationalisation of Albanian universities by introducing Virtual Blended Mobility as an internationalisation at home instrument. VALEU-X offers Higher Education Institutions (HEIs) in Albania a chance to explore, implement, and disseminate Internationalisation at Home practices to increase their students’ and staff exposure to a European and international academic, economic, and societal context. A comprehensive capacity building programme will be developed and implemented to facilitate intensive know-how transfer between the consortium members to address the problems of limited physical academic mobility, limited international perspective in university teaching modules, gap between learning outcomes and job market needs, and ineffective use of ICT in formal higher education in Albanian HEIs. VALEU-X aims at: • Introducing and promoting learner-centered teaching and learning methodologies; • Modernising teaching practices in Albanian HEIs with innovative technologies; • Augmenting internationalisation at home with ‘Virtual Mobility.’ Website: www.valeu-x.eu  ToKnowPress www.toknowpress.net ToKnowPress publishes monographs, journals, and conference proceedings in both printed and online versions. It provides a platform for publishing and promoting tunities thelatestresearchacrossallareasofscience. ToKnowPress is a joint imprint of • Kasetsart University, Bangkok, Thailand, • International School for Social and Business Studies, Celje, Slovenia, and ppor • Maria Curie-Skłodowska University, Lublin, Poland. O Tosubmitamanuscriptorforfurtherinformation,pleasecontacttheEditor-in-Chief. Editor-in-Chief Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia info@toknowpress.net Editors Dr. Pornthep Anussornnitisarn, Kasetsart University, Thailand blishing Dr.ZbigniewPastuszak,MariaCurie-SkłodowskaUniversity,Poland u EditorialBoard P Dr.ValerijDermol,InternationalSchoolforSocialandBusinessStudies,Slovenia Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia Dr. Anna Rakowska, Maria Curie-Skłodowska University, Poland Dr. Bordin Rassameethes, Kasetsart University, Thailand Dr. Punnamee Sachakamol, Kasetsart University, Thailand Dr. Agnieszka Sitko-Lutek, Maria Curie-Skłodowska University, Poland Senior Adviser Dr. Kongkiti Phusavat, Kasetsart University, Thailand Managing and Production Editor Alen Ježovnik, Folio Publishing Services, Slovenia  Document Outline ML 2020 Table of Contents Organizers Welcome Address Conference Boards Conference Aims Conference Programme Keynote Speakers Editors' Panel Research-Education-Business Forum Presentations Dissemination of Projects and Cooperation Opportunities Publishing Opportunities Call for Papers