Volume 23 Issue 2 Article 5 August 2021 Young People’s Self-Meaning Making Through Entrepreneurship in Young People’s Self-Meaning Making Through Entrepreneurship in Poland, Slovenia and the UK: Implications for Human Resource Poland, Slovenia and the UK: Implications for Human Resource Management in SMEs Management in SMEs Melita Balas Rant University of Ljubljana, School of Economics and Business, Ljubljana, Slovenia, melita.balas.rant@ef.uni- lj.si Katarzyna Dziewanowska Warsaw University, Faculty of Management, Warsaw Edita Petrylaite Northumbria University, Faculty of Business and Law, Newcastle, UK Alison Pearce Northumbria University, Faculty of Business and Law, Newcastle, UK Follow this and additional works at: https://www.ebrjournal.net/home Part of the Business Commons Recommended Citation Recommended Citation Balas Rant, M., Dziewanowska, K., Petrylaite, E., & Pearce, A. (2021). Young People’s Self-Meaning Making Through Entrepreneurship in Poland, Slovenia and the UK: Implications for Human Resource Management in SMEs. Economic and Business Review, 23(2). https://doi.org/10.15458/2335-4216.1010 This Original Article is brought to you for free and open access by Economic and Business Review. It has been accepted for inclusion in Economic and Business Review by an authorized editor of Economic and Business Review. ORIGINAL ARTICLE Young People's Self-meaning Making Through Entrepreneurship in Poland, Slovenia and the UK: Implications for Human Resource Management in SMEs Melita Balas Rant a, *, Katarzyna Dziewanowska b , Edita Petrylaite c , Alison Pearce c a University of Ljubljana, School of Economics and Business, Ljubljana, Slovenia b Warsaw University, Faculty of Management, Warsaw, Poland c Northumbria University, Faculty of Business and Law, Newcastle, UK Abstract Theobjectiveofthepaperistoexploreyoungpeople'smotivesforpursuingentrepreneurialopportunitiesinsteadofa professional career in the public sector or a corporation. As young people increasingly consider alternatives to a traditionalcareer,it isusefultounderstandwhatliesbehindtheirentrepreneurial careerchoiceinordertoadvisesmall and medium-sized enterprises (SMEs) how to attract a young workforce. A qualitative study consisting of 16 in-depth, semi-structured interviews with young entrepreneurs in Poland, Slovenia and the United Kingdom (UK) identifies a variety of internal and external factors influencing the entrepreneurs' career decisions that were found to be largely homogenous across different countries and contexts. These influences operate at micro, mezzo and macro levels. The findings are explained through Kegan's theory of self-meaning making as well as the SME context and particularities, providing an understanding of what attracts and deters young people facing career choices. Keywords: Young people, Career choices, Entrepreneurship, SMEs, Self-meaning making JEL classification: J62 Introduction T hisstudyaddressestheissuesthatsmalland medium-sizedenterprises(SMEs)facewhen it comes to managing human resources and in particular the employment and retention of young talent. The issues in this paper are dis- cussed from the perspectives of young people who opt for an entrepreneurial rather than a professional career. Such behaviour often results from the growing support for entrepreneurial ecosystems (Fenton & Barry, 2011) and escalating ethical issues in corporate businesses. Knowing what makes young people pursue their own ventures instead of working for corporations can suggestwhatSMEscandotoattractyoungtalent. This paper explores young people's motives for pursuing entrepreneurial opportunities and focuses onthefirsttwocareerstages proposed byBairdand Kram (1983): establishment and advancement. Politis and Landstr€ om (2002) suggest that enterprise owners go through the same career stages as other professionals and so we propose that these are the crucialstagesinwhichSMEscanofferyoungpeople similarbenefitstoentrepreneurshipinitsownright. Investigating young entrepreneurs' personal and professional development journeys from Kegan's (1982, 1994) point of view helps us understand which factors influence entrepreneurial career making in young people and how. Through this Received 30 January 2020; accepted 2 April 2021. Available online 19 August 2021. * Corresponding author. E-mail address: melita.balas.rant@ef.uni-lj.si (M.B. Rant). https://doi.org/10.15458/85451.1010 2335-4216/© 2021 School of Economics and Business University of Ljubljana. This is an open access article under the CC-BY-NC-ND license (http://creativecommons. org/licenses/by-nc-nd/4.0/). analysis we can better understand how specific meaning-makingstages(i.e.thesocial-mindandthe self-authoring mind) influence entrepreneurial career choices. The paper presents the findings extracted from an international data set which in a globalised economy offers a valuable contribution, especially indemonstratingthehomogeneityofyoungtalent. Secondly,itprovidesaninsightintotheattitudesof people who decided to start their own companies andbetheirownbosses.Thefindingsareexplained through Kegan's (1982, 1994) theory of self-mean- ing making as well as the SME context and partic- ularities, providing an understanding of what attracts and deters young people facing career choices. The paper is structured as follows: first, the SME and job market context of the study is introduced. This includes a description of millennials entering the workforce. Second, Kegan's (1994) theory is elaborated. This is followed by an exposition of the research methodology, presentation of findings, analysis and a discussion thereof, leading to overall conclusionsandthepracticalimplicationsforSMEs. 1 Literature review 1.1 Human resource management issues in SMEs SMEs make up more than 95% of companies and provide 60% of private sector employment (OECD, 2019) the world over. Many authors betray a preju- dice towards larger companies and apply a deficit model to SMEs, given their resource constraints, lack of structure and relative informality. Some studies have established benefits for SMEs in for- malised or informed human resource management (HRM) (Razouk, 2011; Sheehan, 2014). Others cast doubt on the assertion that properly organised HRM is feasible or even desirable in smaller com- panies (Bryson & White, 2019). All organisations manage their people more or less purposefully and, given the challenges specific to SMEs, it can be argued that HRM is important to them, influencing both early survival and subsequent growth (Barrett & Mayson, 2008). So more SME-specific research is required (Festing et al., 2017), especially in HRM, which is particularly underdeveloped (Chadwick et al., 2013). For SMEs, key characteristics likely to shape HRM include informality, resource poverty, the liability of smallness, centralized control and vulnerability to external changes (Cardon & Ste- vens, 2004), the latter witnessed with great clarity during 2020 lockdowns. Novel means of exploring implications for SMEs, such as owner-manager meaning-making, might prove useful (Mayson & Barrett, 2017). The formality/informality dynamic, including where and why informality might form the basis of sustainable competitive advantage, is particularly relevant. It is well-established that SMEs offer less developed HRM (e.g., benefit packages, training and development) compared to larger firms, but can provide more engaging and satisfying work (Bryson& White, 2019). Such issues can be explored by investigating what attracts em- ployeestoworkinsmallercompaniesandstarttheir own. This paper is designed to start to address this gap by investigating those who have decided to set up their own small business. 1.2 The millennialseemployees and entrepreneurs Young people are particularly interesting and important subjects of study as they constitute a significant portion of the job market (Kuron et al., 2015; Meng & Berger, 2018). As representatives of generations Y and Z, they bring with them new expectations, motivation, values, practices and affiliative needs (Pant & Venkateswaran, 2019; Schwartz, 1992, 1999; Twenge et al., 2010). Work values can be defined as “the goals or rewards people seek through their work” (Schwartz, 1999,p. 43). Some authors claim that the millennial gener- ation is predominantly characterised by the high value they place on good work-life balance (Chopra & Bhilare, 2020; Dziewanowska et al., 2019; Meng& Berger, 2018) and focus on personal development goals leading to amassing skills, knowledge and credentials (Chopra & Bhilare, 2020; Hershatter & Epstein, 2010; Ng& Gossett, 2013). Their reluctance to give up personal life for work may stem from the observation of their parents’ long working hours (Schullery, 2013). Millennials view technology as an integral part of their lives and value autonomy, diversity and posi- tive reinforcement (Brueckner & Mihelic, 2019; Chopra & Bhilare, 2020; Meng & Berger, 2018), as wellasteamwork,socialconsciousnessandintrinsic job satisfaction (Henderson, 2012; Meister & Will- yerd,2010;Meng&Berger,2018).Studiesacross the world report that millennials appreciate innovation, creativity, challenges, learning opportunities and career advancement and prefer to work for socially responsible employers (Meng & Berger, 2018; Pant & Venkateswaran, 2019). They are not indifferent to extrinsic rewards and value money and status more thanthegenerationofbabyboomers(Twengeetal., 2010). Yet, recognition of their ideas is also very important to the young workforce (Chopra & Bhi- lare, 2020). Despite many positive characteristics, 116 ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 some studies mentioned some deficiencies in this youngtalent.Theylackstrongworkethic(Gallicano et al., 2012) and loyalty towards employers, who experience difficulty in motivating and retaining young people (Solomon, 2000). Despite the fact that 90% of millennials recognise entrepreneurship as a mentality and 60% of them consider themselves entrepreneurs (Thompson, 2016), some data shows this generation to be the least entrepreneurial so far (Struckell, 2019). Less than 2% of the millennial generation were self- employedin2014,whichisfourtimeslowerthanfor the previous two generations (Wilmoth, 2016). It seems that the millennials' self-perception does not necessarily translate into founding businesses. Those who do become entrepreneurs associate a successful career with feelings of pride and fulfil- ment, independence and freedom, creative activity and contributing to a greater good, as well as ben- efits such as money and connections (Dziewa- nowska et al., 2019). Focusing on the millennials who opt for ‘independent careers’ can help us un- derstand the benefits associated with running your own enterprise and how such career choices advance the entrepreneurs' own personal and pro- fessional growth, which can then be applied to the SMEsector.Wewillusethefirsttwocareerstagesof classical career theory (Baird & Kram, 1983)and Kegan's (1994) theory of self-meaning making to shed more light on young people's personal devel- opment and career choices. 1.3 Career stages based on classical career theory Baird and Kram's (1983) career theory states there are four career stages: 1) establishment 2) advancement 3) maintenance and 4) withdrawal, with each of them providing unique experiences, needs and challenges in one's personal and pro- fessional development. Baird and Kram (1983) explain that at the estab- lishment stage people seek guidance and support fromothersinordertostarttheircareers.Thisstage generally involves uncertainty about one's compe- tence and performance potential. A person in the establishmentphasedependsonothersforlearning, supportandguidanceand,atthesametime,islikely to resist dependence once the attempts to establish competencearemade.Itisaperiod ofbuildingnew roles both at work and in one's personal life. Questions about competence, whether or not to commit oneself to a particular organisation and what kind of family relationships to develop are of primary concern at this stage. During the advancement stage, people rely more on their skills and experiences and less on the guidance and advice of others. In this period, de- cisions are taken independently and therefore more collegiate relationships are formed. “To learn to operate autonomously at this point in one's career is a major psychological adjustment” (Baird & Kram, 1983, p. 48). Instead of guidance, one might seek a mentor, or look for role models and friendships to assist in solving work problems. 1.4 Construction of the sense of self Kegan(1982,1994)studiedadultsovertheirlifespan, their perceptions, how these are controlled and the attachment of meaning, which evolves over time. He also investigated the inner and outer struggles caused bychallengingexperienceswithinthepersonandhow these are resolved. Kegan (ibid.) expanded Baldwin's (1895)workonsubject-objectshiftsandarguedthatthe only way to accommodate the challenges into a coherentstoryaroundtheself(whoIamintheworld) is to adjust one's own belief and meaning-making system(McCauley etal.,2006;Reams,2014). Adjustment of belief and meaning-making dur- ing challenging life experiences is called ‘evolu- tionary truce’ (Kegan, 1982), balancing self-image and objective reality between ‘meaning-making efforts’ and ‘meaning made’ (Park, 2010)andbe- tween self and others. Subjects (unseen, hidden) becomeobjectified(observedandcontrolledwithin conscious awareness). Meaning-making structure defines the properties of both interpersonal re- lationships externally and the intra-psychic constructofselfinternally(Kegan,1982). Kegan (1994) identified three distinct orders of consciousness that adults typically occupy: 1) stage two with the imperial mind 2) stage three with the socialised mind 3) stage four with the self-author- ing mind. Stage three and four are most populous. On average, 14% of adults occupy stage three, 32% of the population is situated between stages three and four, while 34% of adults operate from stage four (ibid). Since one stage follows another, it can be posited that most young adults occupy the socialised self, some still reside in the imperial self and others in the self-authoring self. 1.5 Properties of socialised and self-transforming sense of self Once able to reflect on one's own needs and wishes, a person moves into stage three e the socialised self. The capacity to reflect upon one's own needs, wishes and desires liberates one from ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 117 beingcontrolledbythem.Theperson isnow ableto identify themselves through relationships (Loe- vinger, 1976), take up membership of the world of work and society and form their own identity (Kegan, 1994). The coherent story around self (identity) is built upon loyalty to the collective (family, team, profession, nation) (Cook-Greuter, 2013;Fuhrer,2004;Hy&Loevinger,1996;Loevinger, 1976). The person accepts the norms and values of that collective in a form of ‘shoulds, oughts, must nots’ and aims to construct a life that best fits with these internalized expectations (Kegan, 1994). A more advanced version of self-definition shifts from ‘I am my relationships, attachments’ to ‘Iammy success, achievements’ (Anderson, 2018, p. 27). Although these two self-definitions, i.e. fusion with relationships or fusion with achievements, are different and can result in quite different personal- ities, behaviours and competencies, the internal structure of the self remains the same and only the self-defining beliefs are different (Kegan, 1982, 1994).Ifonefusesthesenseofselfwithrelationships or achievements, one is embedded in one's sur- roundings and has an externally validated sense of self, happiness and self-worth. When one experi- ences challenges in meeting the values, beliefs, norms, mutual obligations etc of those surround- ings, one faces the next ‘evolutionary truce’. The evolutionary truce in the transition from socialised self to self-authoring self is the major adult transition and the most difficult because the person individuates from their surroundings. They areavailableforanentirelynewlevelofrelationship with work, others and their career (Anderson et al., 2015; Kegan, 1994) with competencies and abilities unavailable to the previous self still fused with the surroundings (Anderson, 2018; Anderson et al., 2015). Authority comes from within rather than without, law is seen as guidance rather than rules, a personseekstheirownmeaningandself-expression ratherthanadheringtoexternalexpectations.Limits are put on external demands and a person becomes an independent thinker and decision-maker rather than unconsciously thinking in normative ways to ensure approval, belonging or advancement. A person can tolerate difference and avoids reactive patterns of withdrawal or aggression in conflict because the self is not violated. One can stay con- nected and manage emotions, taking responsibility forsituationsratherthanblamingothers(educators, parents, bosses) and is able to take action consistent with their vision in the face of disapproval. We investigate in which stages the young entre- preneurs in this study operate. We study the core influences to which they pay attention and commit as they develop their ventures and careers. Core influences are captured by psychosocial surround- ings: values, beliefs, convictions, generalisations, ideals, abstractions, interpersonal loyalties and intrapersonal states of mind (Kegan, 1994). Typical examples of psychosocial surroundings are the family, education and national cultures (Fuhrer, 2004). Furthermore, we explore whether their psy- chological capacity meets the demands of entre- preneurial endeavours. If the expectation upon them is to be the creators of their ventures (rather than imitators), we need to understand the proper- ties, adequacy and developmental paths of this ca- pacity to meet the demands imposed by embarking on the entrepreneurial career paths. 2 Methodology To understand the process of personal and pro- fessional development in young entrepreneurs and their career choices, a qualitative approach is un- dertaken. Individual in-depth interviews are con- ducted to gain insight into the complexity of these processes and their varied influence (Miles & Huberman, 1994). This data collection method enabled the respondents to share freely their views and experiences of the decision to create an entre- preneurial venture. A semi-structured interview scenario prepared by the authors is used to reveal the role of internal and external factors on the process development stages of entrepreneurs and their perceptions of a suc- cessful career. The questions are derived both from theory and the authors' experiences. This form of interview provides a framework to help build rapport with the respondents and allows for the emergence of unexpected topics in the conversation (Seidman, 1998; Wengraf, 2001). Respondents were asked open-ended questions and encouraged to elaborate whenever possible (Lindolf, 1995). The interviews were conducted face-to-face and via Skype, typically lasting between 50 and 90 min. The language of the interview (English, Polish, Slovene) depended on both the interviewers' and in- terviewees’ preferences and language proficiency. The sample selection procedure is based on a snowball sampling technique. Initial study subjects were asked to recommend other candidates for the study. Therefore, the sample size was not pre- determined prior to the study but by the point of data saturation. The respondents were considered ‘knowledgeable agents’ because they discussed their personal and work-related experiences (Gioia 118 ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 et al., 2013). The sample comprised 16 respondents of3nationalities (British, PolishandSlovene)with 4 female and 12 male respondents. The interviewees were 23e34 years old and with experience running their own business. Detailed respondents' charac- teristics are presented in Table 1. All interviews were audio-recorded with partici- pant consent and transcribed verbatim. Data were coded in an iterative manner to generate emerging themes (Miles & Huberman, 1994). The coding was performed separately by the authors, with joint discussions leading to the identification of major meta-themes (institution, people, person) and sub- sequent subthemes. These are discussed in the next section. 3 Results and discussion This section presents the results and findings of theresearchasaseriesofthemesemergingfromthe analytical coding. The results are presented along with discussion of their relevance to the research aim and the existing literature as “readers can seldom make sense of results alone without accompanying interpretation” (Scitable, n.d.). This view is supported by Sullivan and Jefferson (2020), who recommend that interpretation by the authors isincludedintheresultspresentationandwefollow their guidance on the presentation of qualitative findings throughout. Through the coding of data and identification and synthesis of themes, multiple constructsareidentifiedandcombinedintobroader categories and meta-themes (see Fig. 1). The themes which emerge from the analysis refer to three levels of functioning for an entrepreneur: micro,mezzoandmacro.Themicrolevelfocuseson the entrepreneur asa person with aparticular set of values, skills and competences, as well as physical andmentalcharacteristics.Themezzolevelputsthe entrepreneur in their social environment and re- flects the relationships with key people, including family and mentors. Finally, the macro level com- prises various institutions (organisations and com- panies) that offer certain opportunities, but also present some challenges. The three themes, cate- gories and subcategories are discussed in subse- quent sections and then linked to and explained through Kegan's (1982, 1994) theory of self-meaning makingandotherrelatedliterature(Andersonetal., 2015; Fuhrer, 2004). 3.1 Micro level: person The first theme identified refers to entrepreneurs as persons with their own personality traits, com- petences and values. These factors influencing the development of young people as entrepreneurs are of innate nature and while many of them are rather fixed (e.g. gender, values), others can be learned (e.g. creativity). Table 1. Respondents’ characteristics. ID Sex Nationality Age Current occupation R1 M British 23 Owner of an app development company R2 F British 29 Owner of a handcrafted leather accessories company R3 M British 26 Owner of a tea shop and a tea wholesaler R4 M British 23 Founder of an educational start-up R5 F British 25 Owner of a small company (online publications) R6 M Polish 25 Partner at a fintech company, plans starting own business R7 F Polish 30 Owner of an interior design studio R8 M Polish 32 Research assistant, PhD candidate, founder of a company (artificial intelligence) R9 M Polish 31 Founder of a 3D printing company R10 M Polish 26 Owner of an online store with accessories R11 M Polish 28 Owner of a recruitment and employer branding agency R12 M Slovenian 27 Starting own business (vending machines with healthy food) R13 M Slovenian 23 Employed at an SME (marketing) R14 F Slovenian 29 Co-founder of a start-up (talent marketplace and matching platform) R15 M Slovenian 34 Co-founder of a start-up (talent marketplace and matching platform) R16 M Slovenian Founder of a company specialising in promoting culture Fig. 1. Factors influencing the development of young entrepreneurse key categories and themes. ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 119 3.1.1 Values Values are one of the major drivers in human behaviour and development (Schwartz, 1992). An analysis of the data has led to the identification of several values underpinning entrepreneurial activ- ities and stimulating the professional development of young people (see Table 2). The first two e freedom and independencee are closely connected with Schwartz's (1992) universal value of self-direc- tion. The respondents emphasize the fact that they want to be free and in control over their lives and they are willing to work hard to achieve it (Dzie- wanowska et al., 2019). The second group of values belongs to self-enhancement (Schwartz, 1992). The joy and passion of creation and being an entrepre- neur reflect hedonistic values, while the desire to be successful and recognised represents power. The respondents also mention their need and wish for constant development andgrowth,both on personal and business level. This in turn reflects the value of achievement (Dziewanowska et al., 2019), recogni- tion and status (Pant & Venkateswaran, 2019). Finally, the last two values mentioned by the re- spondents refer to security. The participants of the study sought work-life balance, where family life, workandhobbycancoexist(Chopra&Bhilare,2020; Dziewanowska et al., 2019; Meng & Berger, 2018; Twengeetal.,2010).Atthesametime,stability,both personal and financial, were considered important (Chopra& Bhilare, 2020; Dziewanowska et al.,2019). These values can be acknowledged as typical of the representatives of the Millennial generation in the workplace(Calk&Patrick,2017;Twengeetal.,2010). While the socialised mind is formed by psycho- logical surroundings, the self-authoring mind acts upon psychological surroundings (Kegan, 1994). A socialised mind uncritically takes in “values, beliefs, convictions, generalizations, ideals, abstractions, interpersonal loyalties, and intrapersonal states of mind” (Kegan, 1994, p. 185), while a self-authoring mind “represents a more complex system for orga- nizing experience” (Kegan, 1994, p.185). The more complex system for organising experience comes in the form of a distinct ideology and identity. Distinct ideology and identity initiate the self-authoring ca- pacity for selecting, integrating or inventing new values etc. that are independent of the environment (Kegan, 1994). Table 2. Values. Category Sub-category Illustrative quotes Values Freedom and independence I would rather work lots and lots of hours for myself than not as many hours for somebody else. I love being able to pick the meetings that I do, I love being able to go to the office when I want to, leave when I want to. If I want to do a project, I'll do it, if I don't, I won't and it's that freedom. (R1) I probably work more hours now than I ever did before. But it's free still. (R2) I'm working for myself whenever I want … I don't want to work eight hours per day in the office for the whole week, for the whole month, for the year, paying debts and then going to the grave. (R13) I wanted freedom. I could make my own schedule. I wanted to earn enough money to get by. I didn't want an enormous pay-check, I just wanted to get off my parents back. (R15) I would like to have something on my own, a business. (R12) Joy and passion I am doing what I do because I am enjoying it. (R16) I'm passionate about game, no doubt. Of course, profits, too. (R15) I always had that sort of taste for doing my own thing, running my own business kind of thing, at my own style, so I always was really passionate about doing something like that. (R1) Development and growth If you have it in yourself, but you haven't found it yet, you learn about it and or at least get wish to do it … […] I just want to grow as a person and get more knowledge. And I'm going to thrive on having an income that I created. (SLO1) In the business life, our priority now is to make better cash flow, and have more clients (R11) Recognition We're thinking about it in long perspective. We want to create really big Polish brands, which will be recognized, but not only in Poland, Europe, maybe in the world. (R11) Stability I would like to have a family and I would like to be in a position where I can lead people and be part of creating value for the company itself. (R12) I think that the basics like stability, good money and so on, so that young person can feel safe and invest in that work. (R7) Work-life balance I'm quite keen on the whole work-life balance. I've been in a situation where I didn't have that. So I used to work in advertising agency straight from university. And that was very much work, no life balance, and got really into bad places, unhealthy, spent a lot of time working. Well, one of the driving forces behind starting a business was to be in control. (R5) The most important thing is to live healthily. Because I see now that when I feel good and I'm healthy, then that's the time when I'm most productive. (R10) 120 ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 Typically, the values of freedom and indepen- dence, joy and passion, development and growth, and work-life balance are produced by the inde- pendent ideology of the self-authoring mind. They serve to liberate the person from the expectations imposed by the social surroundings (family, peers and cultural norms) (Fuhrer, 2004). 3.1.2 Skills and competencies The second category of factors stimulating the development of young entrepreneurs is comprised of their skills and competences. Two sub-categories were particularly prominent: creativity and innova- tion and taking advantage of opportunities (see Table3).Severalrespondentsemphasisethatduring their career they looked for new challenges and decided to quit their current work in search of new opportunities. Recent research agrees that current young workforce prefer challenging work assign- ments as they lead to professional progress and leadership that millennials so desire (Chopra & Bhilare, 2020; Meng & Berger, 2018). Other in- terviewees claim they were ready to experiment with new ideas that could be bases for new busi- nesses, as well as developing innovative, cutting- edge products. Talent management scholars report that millennials achieve this potential if they are given freedom and opportunities to share their vision and work on projects that require and foster creative and entrepreneurial spirit (Brueckner & Mihelic, 2019). Someskillsandcompetencescorrespondbetterto thesocialisedself,otherstotheself-authoringmind. Creativity,innovationandopportunity-seekinghelp entrepreneurs develop and evolve and thus move from stage three to stage four. The person with a self-authoring mind, “exercises personal authority on behalf of advancing or enhancing one's own position, status, advantage, agenda, mission, or profile” (Kegan, 1994, p. 225). The desire to be innovative and take risks shows their readiness to be different and act distinctively, beyond the expectations of their environment. These skills differentiate them from others. Instead of taking a ‘usual’ approach to work as employees for other businesses, theycreatejobs for themselves andothers,andthroughtheirinnovativeenterprises or business ideas aim to make a difference in the world.Bydoingthis,theyachievestatusandafaster growth at both personal and professional levels (Chopra& Bhilare, 2020; Meng& Berger, 2018; Pant & Venkateswaran, 2019). In this research, millennial entrepreneurs tend toexercise personal authority in order to develop their own business and can stand up to the expectations of others (Kegan, 1994). We postulatethatthetendencyforcreativity,innovation andopportunity-seekinglivesinentrepreneurswith self-authoring minds. 3.1.3 Physical and mental characteristics The final category covers the physical character- istics of a person and their personality traits (see Table 4). When discussing the latter, the re- spondents mention self-confidence, ambition and hard work as important factors for success and development (Meng & Berger, 2018; Pant & Ven- kateswaran, 2019). These factors are typical of a socialised mindset. In turn, courage can be inter- preted as a step toward a self-authoring mind, as it means overcoming one's limitations, such as fear of the unknown, ridicule and failure. Among physical characteristics, biological sex and physicalfitnessarementioned.Unsurprisingly,ahigh energy level is consider e da na d v a n t a g ea n da n enabler, while poor health constitutes an issue to be overcome.Twofemalerespondentsmentionsexasan Table 3. Skills and competences. Skills and competences Creativity and innovation Hope to be able to maybe fund new companies later on because I still have a lot of ideas that I want to try out. (R14) I also wanted to focus on doing innovations, so not doing something that is standard, that is already well known for people, for science, for humanity, but also to innovate, to build something new, to work on products which are the cutting edge of the knowledge of people and of science. (R8) Taking advantage of opportunities I went to a conference in […] and there was a talk about e-sports. Of course, I wanted to listen, and there were some professionals from the field. They were talking it was just how this industry is growing really fast and is with so many opportunities happening right now. I came back and told my co-founder, and I was “Let's go for it”. So, we handed in our notice, we quit our jobs and then we started working [on our own]. (R14) When I started this e-commerce project, I was learning a lot of new things […] But right now, as I've been doing it for almost a year, I feel that I need to find a new challenge. (R10) ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 121 obstacle, especially in a male-dominated industry. ‘Feminine’ qualities were considered a weakness as socialisingprocessesforcedtheserespondentstofocus on thegreater good rather thanpersonalsuccess. People of a socialised mind tend to feel respon- sible for co-workers and can adopt co-workers/ subordinates' tasks, while at the same time not seeing “the others as made up by their own expe- rience” (Kegan, 1994). Entrepreneurial demands that are too complex for the socialised mind typi- cally result in burnout, exhaustion and inner struggle (Lazarus & Folkman, 1984). Physical and mental characteristics of ambition, courage, self- confidenceandphysicalstrengtharemoretypicalof a self-authoring mind. In conflict, the self-authoring mind can “exercise mastery over one's work” and exercise “the psychological capacity to find (or, really, to invent) one's own way of “doing it”” (Kegan, 1994, p. 182). Thus, by asserting their au- thority, they are less prone to burnout, exhaustion and inner struggle at work. In general, the research reveals that the re- spondents pay most attention to personal aspects: freedom and independence, joy and passion, devel- opment and growth, work-life balance, creativity, innovationandrisktaking,courage,self-confidence. These signal the transition towards the self-author- ingmind(ibid).Someaspectsofthesocialisedmind (stability,recognition,hardwork)arestillnoticeable. 3.2 Mezzo level: people This theme involves influencers in young entre- preneurs' environment. Three categories emerged from the data: families (nuclear and procreation), mentors(professional)andnetwork(friends,opinion leaders). 3.2.1 Family and background Family and background are described by many respondents as critical in their entrepreneurial development (see Table 5). Firstly, families provide theentrepreneurswithbothfinancialandemotional support (Edelman et al., 2016). Indeed, young peo- ple seek financial help from their parents and tend toco-residetoreducedebt(Bentley&Boggan,2019) or take advantage of parents’ social contacts for business development (Edelman et al., 2016). This support in turn enables them to take risks in new endeavours. Also, family members act as role models (Chlosta et al., 2012). While some re- spondentslearntthebasicsofbusinessbyobserving their parents running their own businesses, others assume that setting up their own venture would achieve the freedom their parents did not have, in line with Schullery (2013). Finally, some re- spondents claim that what drives them is the need to prove themselves to their parents. In some cases, this means showing gratitude for the support, in others it means proving their parents wrong and succeeding without parental support. Twocorefactorsimpactthepaceoftransitionfrom the social to self-authoring mind: intelligence and family background (Kegan, 1994). We identify several specific family-related aspects: financial and emotional support, role models and the need for self-evidence. “Through social interaction and communication,suchasthefamilyandpeergroups” young adults “develop a more complex and inte- grated representations of their material objects as Table 4. Physical, social (because of sex) and mental characteristics. Physical and mental characteristics Ambition, courage I'm very ambitious. That's what pushed me through everything. I'm also trying to be brave. I mean, I value it, I value brave people. I'm just trying to become one. (R7) To be scared of making a fool of yourself is, I think, the biggest obstacle. Like, ultimately and (…) I think in order to, like, build something relevant. Like you have to be ready to kind of make yourself look stupid, right? (R6) Hard work I'm quite a hard worker, I did work quite hard. Like, people work harder than me, but I do work harder than most people do. Just a little bit of that. (R3) And I'm a hard worker, without it no one would succeed. (R7) Self-confidence Trust your instincts, do your due diligence and believe in it. If you don't believe, nobody else will. (R12) Physical conditions I have a lot of energy, and this is very important because I every day wake up at six, make coffee, eat breakfast and go [to] work. And I have more energy than anyone of my team. (R9) I don't have physical strength. I have some hormonal problems also. So I'm often tired. I can't work 15 hour a day, like many of my colleagues do, so that slows me down. (R7) Sex I mean that feminine qualities don't usually help in that business. I mean construction and fast choices, fast decisions and so on. It's not a coincidence that it’s a men's world. […] I think that the biggest problem is my upbringing as a woman in the society, and I don't mean specifically my parents, but in general, a girl should be nice, that a girl should care much what everybody thinks, if everybody's happy and so on. (R7) 122 ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 part of their identity” (Fuhrer, 2004, p. 9). Abundant financial and emotional support provide important tacit resources that allow one to experiment with new work/business/venture experiences and thus move faster from the socialised mind to the self- authoring mind. Role models for the socialised-self exhibitdifferentbehavioursthan therolemodelsfor a self-authoring mind. The more one is exposed to thelatter,thefasteronetransitstotheself-authoring mind. What is more, the greater the need to prove oneself, the further one searches for solutions and the wealth of experience accelerates the transition from socialised to self-authoring mind. 3.2.2 Network and mentors The respondents emphasise the role of a network in their entrepreneurial development (see Table 6). This usually comprises of friends, co-workers and teachers who inspire and provide them with sup- port when needed. Indeed, at a university, millen- nialstudentsseeteachersasmentorsandappreciate their feedback for faster learning and development rather than self-directed learning, whereas in workplaces young people prefer to work with their mentors as a means of learning in the job and gainingabetterworkexperience(Chopra&Bhilare, 2020).Theyalsoexpresstheneedformanagerstobe their mentors, inspire them and lead by example (Omilion-Hodges & Sugg, 2019). Observing such influencing people, discussing projects and ideas helpedyoungentrepreneursofthisstudytodevelop useful skills. Particularly appreciated was profes- sional and financial advice from mentors. One UK respondent cited a lack of such support as a reason for significant disruption to his business. However, the influence of others can also be negative e.g. generational differences (Wong et al., 2008). Some respondents mention difficulties resulting from different experiences, mentality and technological competenceinoldergenerations.Theseforceyoung entrepreneurs to find ways to co-operate with such business partners. Networks and mentors play an important role in Kegan's framework of personal development. They are important for both stages under consideration here.Socialisedindividualstenduncriticallytoaccept advice, beliefs and ideas provided by mentors and professionalnetworks.Self-authoringindividualsfil- ter, select and adjust them according to their own ideology.Keganfurtherclaimsthattheself-authoring person aims to enhance what has been learnt from mentors so that they “no longer pattern ourselves Table 5. Family and background. Category Sub-category Illustrative quotes Family and background Financial support I don't come from a rich family, but I don't come from a poor family either, and there was always money for education, and there was always, like, money to eat healthily and eat what I want. So I think that it’s a strong factor because I didn't grow up fearing about my material state, and I could really just focus on what I like to do. I'm not sure if I would decide to open my first business without previous real work experience and take the risk without having a steady financial situation. (R10) I think the vast majority is definitely your environment. Like if you're if you're a super smart, intelligent, hardworking guy born in the middle of Africa, your chances of succeeding are probably lower than if you're from a rich Swiss family. (R6) Emotional support I have a very supportive wife and every big business decision I discuss with her. She's my best adviser. And also she can recognize when I'm too tired to make big decisions. (R9) I had this comfort that if I don't have money, if I have any problems, I can always go to my parents who can help me. So I wasn't alone in this world. I think that's what my father unintentionally taught me that you can do what you want every time. You can reach high. (R7) Role models All I've known is [my parents] owning their own business. And the network of their friends just happens to be, a lot of our family friends have their own businesses as well. So I kind of always from a young age associated wealth with running your business. (R5) I think in some ways it does come from your parents. I saw my dad work really hard but not get that much time off and that always felt a little bit unfair if, you know, your parents miss some of the stuff that you thought was really important, like they couldn't make it to your games … I just didn't really want that, I just think we've got one life and it's really, really cool and we've got to make the most of it. (R1) Proving oneself I would like to be proud of myself, and I also want to make my parents proud. Because they gave me so much that I know there will not be enough time to give them back. (R13) I have a theory that I was trying or maybe I still am trying to prove something to my father who also runs his own company, much bigger than mine. I think that I felt underestimated and as a girl I felt that he didn't include me in his business. (R7) ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 123 exactlyafteranyofthem.Their“way”,howevermuch admired, is, finally, not our way, and our way is not quitetheirs.”(Kegan,1994,p182). Ingeneral,mezzolevelinfluences(family,mentor and networks) are important elements identified by allmillennialentrepreneurs.However,accordingto Kegan (1994), the socialised and self-authoring minds differ in their perceptions of these mezzo influencers. In our research, respondents valued family expectations, mentors’ advice and expertise provided by their networks. As such, these ele- ments co-construct parts of their identity (Fuhrer, 2004). Furthermore, they consider them but do not rely on them. On the contrary, the majority of our entrepreneurial millennials accept only those ele- ments that which resonate. This filtering process indicates a transition from a socialised to self- authoring mind. 3.3 Macro level: institutions The third theme refers to institutions and com- prises three categories: education, employment and special programmes aimed at helping young com- panies. They reflect the influence of external and organisational factors. 3.3.1 Education The respondents present polarised views of edu- cation (see Table 7). The biggest difference was be- tween the views of entrepreneurs from Central and Eastern Europe and those in the UK. Poles and Slovenes claimed that higher education provided them with necessary basic knowledge and helped them shape certain skills, such as learning new thingsandthinkingcritically.Severalcomplainedof an over-emphasis on theory and superfluous skills, in line with Fenton and Barry's (2011) research. UK entrepreneurs view university as the institution that provided them with the most relevant knowledge and support to take an entrepreneurial pathway in their professional development. These results are in line with recent research. In Visegrad countries (Czech Republic, Hungary, Poland and Slovakia), entrepreneurial education based on a strong theo- retical foundation is reported tohave lessimpacton students' entrepreneurial intentions (Nowinski et al., 2019). In Western economies, for example Ireland and New Zealand, entrepreneurial educa- tion through experiential and authentic experiences inspires future entrepreneurs to undertake entre- preneurial journeys (Fenton & Barry, 2011; Mel- drum, 2008). Table 6. Network and mentors. Category Sub-category Illustrative quotes Network Inspiration Yeah, network, that's 80%. Like, if you're around good people, like, they're going to make you work, they're going to make you excited, they're going to make you motivated, they're going to make you, you know, think about the ideas, they're going to make you creative. (R6) Support (and lack of it) Your friends, parents, definitely. Because it's really important in what kind of spirit you grew up. Get in touch with people who are somehow likeminded to support each other. This is very important to be with people who have quite the same goals as you. (R13) It's really hard to know where to start. So, to be in a situation where you're in an accelerator programme or some form of incubator or support group where it just gives you the push you need and a little bit of confidence to act on things, and it pushes you forward a lot faster than you would do on your own. (R5) Yeah, I mean, when I first started off the business, it was something completely different. It's still a really good idea. I would like to revisit it, but it was a challenge, because it's an industry I had no idea about and I struggled with kind of support on that, it wasn't growing as fast as I wanted. So I did then pivot to the online community, because the brand that I had created was growing so much faster than the product and I could actually do something with it. (R5) Development I wouldn't be able to develop my skills and my knowledge to the level at which I am in the moment without so many great people whom I had the opportunity to meet and collaborate with in the past. (R8) Generational differences And it's a very different mentality that you face right now. So, all the people we work with, are definitely much older, and definitely much more experienced. But are also feeling much more risk averse, much less tech savvy. (R6) Mentors Advice When we started our company, we cooperated with one of HR companies, and they transferred to us some HR knowledge. And now we have two or three people whom we can meet, talk about our problems, and they can advise us. (R11) We also have a mentor, not in our company but he works with us once a week, and he's helping us with some financial issues or how to develop the business model. So I don't have any huge issues because I know where to find solutions. (R14) 124 ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 Education is expected to provide not only a theoretical knowledge but also experience to form the basis for entrepreneurial decision-making and the development of competences required for an effective business. University graduates, indeed, prefer experiential and interactive learning to equip them for future work roles (Chopra& Bhilare, 2020; Fenton & Barry, 2011; Meldrum, 2008). Millennial entrepreneurs judge their education critically from the perspective of their business vision. Many demonstrate self-authoring, since all possess a vision, which is the core attribute of one's own ide- ology. “The demand for a vision is really a demand for an ideological way of knowing” (Kegan, 1994,p. 172). In other words, self-authoring individuals shape the interpretations of education to their own internal standards and vision, defined as a higher order conceptual system. Self-authoring individuals can see how they construct their narratives and interpretations of their businesses, thereby exercising greater control over their business experience and greater responsibility for how they feel and think about business challenges. A self-authoring mind “takes the responsibility for the way the situation is organised and directs himself to a different kind of exploration that is not captive of the situation … He has gone beyond courage receiving the world ac- cording to the other's stamp and then assigning blame to the other for the way he feels, and has rediscovered his own hand in the matter” (Kegan, 1994, p. 178). Millennial entrepreneurs know they are not slaves to experience or education. When education fell short, they were not frustrated by failing expectations but instead took action to ac- quire knowledge elsewhere, including through experimentation in their own ventures. The oppo- site is also true: when frustrated by business bar- riers, some returned to school to fill gaps in knowledge, skills and experiences. 3.3.2 Employment This category includes previous internships, part- time and full-time jobs (see Table 8). Similar to Table 7. Education. Category Sub-category Illustrative quotes Education Theoretical basis I think that the theoretical background is very important. So, first of all, I'm able to learn many new things much faster. (R8) I knew that if I wanted to have my own business, I would need to get business knowledge and business skills, so that's why I decided to enrol it at the Faculty of Economics and it was probably one of the best decisions that I made in my life. (R14) Insufficient skills There's no education that can prepare you for the world. (R7) I think that in our university life and in our university education, and we just need more practice and that networking sessions and reporting and business case. (R11) So there are two ways to get a diploma of such management skills. You can go to a diploma mill and buy a diploma, or you can go to the university and would you learn ninety per cent of the stuff you don't really need. It's funny, but it's not funny for a student that completes one university. Suppose a businessperson wants to complete a management training and some programming and some arts. You would have to finish three colleges to get the three skills you really wanted and twenty-seven that you don't really want. And it would take you twelve years. (R15) I think there is too few education programmes for the skills that we really need. (R15) Prepares for entrepreneurial journey [The] university was really worthwhile for me and it was the extracurricular things that were more worthwhile. The things that we learned in lectures were fine, it was all the extra bits that I did that helped. So the career service at the university is so good, the people who actually say like ‘look, this is a viable idea, you can run a business’ as opposed to ‘just go and get a job’.[ …] (R1) I think that's what the university did a really good job of, an education did a really good job of, it makes you think like you can achieve anything. (R1) The marketing degree is very much a 50-50 divide between design and marketing. So almost teaches you how to build a brand, teaches you how to make the product, how to market the product, how to follow through on everything. So it kind of sets you up for that kind of work […] and you have to create your own collection, and marketing, but then build a business plan for that collection. (R2) I think, because it was such like an all-around course, it made you think about absolutely everything. It didn't make you think, oh, I just want to make a pretty garment, or a pretty bag. It made you think, like, I want to make it a pretty bag, but what's the realistic value of this bag? So you understood cost and you understood money before, which I think a lot of design people don't understand, money. (R2) My education was good for what I'm doing. I've got no complaints whatsoever, they set me up in a good way to be able to do that. […] School was okay, I enjoyed my degree … I think it was interesting and it led well into what we're doing here. (R3) ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 125 education, opinion regarding employment is polar- ised between the Polish, Slovene and UK entrepre- neurs in this study. A number of respondents claim that previous employment taught them valuable lessons and provided them with professional cre- dentials, useful skills and experience which helped them realise their true purpose in life. The process was not necessarily pleasant but considered valu- able in the long run. Others focus on difficulties, such as job loss, stress and an unbalanced life. Although negative, these experiences also provided valuable lessons and emotion which resulted in taking action, such as starting their own company. Talent management literature reports that the millennial workforce easily switchesjobs (Chopra& Bhilare, 2020; Gallicano et al., 2012; Meng& Berger, 2018), does not make a long-term commitment to their first employer (Gallicano et al., 2012) and use gained knowledge and skills to shape their entre- preneurial careers. Millennial entrepreneurs can judge employment experiences similarly to education. Vision and perspective are constructed through four core ele- ments: frustration, unemployment, search for pur- poseandlearning.Theydonotonlycomplainabout theirworkexperienceandfeelfrustrated,butreflect on what they learned, gaining new insights into their preferences. They also strive to maintain au- thority over their own definition of employment experience and work-purpose (Kegan, 1994). 3.3.3 Special programmes These programmes are offered by various institutions and aim to help young people develop their entrepreneurial talents and ideas. While some are general, others aim for specific commercialisation and development of business ideas (see Table 9). Special programmes present a final layer of in- fluenceonthemillennialentrepreneurs.Theyselect which programme appeals to them using their self- authoring minds, based on opportunities for com- mercialisation, business development and knowl- edge development. Their judgement process can be explained by Wortley and Amatea's (1982) adult development framework, linked to work/career- related tasks (Kegan, 1994). According to this framework, a socialised mind selects a special programme for “establishing spe- cific work identity (and) productivity with push upward/ahead” (Kegan, 1994, p. 179) Via special programmes, a person in this stage seeks to formulate an ideal work identity. A developing self- authoring mind selects such special programmes in order to seek mastery, promotion, recognition, cre- dentials and confidence (‘making it’). A fully situ- ated self-authoring mind selects programmes to redefine “work/role/goals in lights of changing values/priorities/possibilities” (Kegan, 1994). It seems that entrepreneurial millennials are search- ing for special programmes that will mostly help them attain mastery, promotion, recognition, cre- dentials, and confidence crystallising their entre- preneurial work identity. We conclude that most of the entrepreneurs in our research operate in the transitoryspace between thesocialised andtheself- authoring mind. In summary, at the macro-level, entrepreneurial millennials operate in the space between the social- isedandself-authoringmind.Theyaremovingfrom the third to the fourth order of consciousness. We proposethatthedemandsofentrepreneurshipcause Table 8. Employment. Category Sub-category Illustrative quotes Employment Frustration I went to work at a marketing agency and that motivated me quite a bit because they didn't run it particularly well and I know it sounds funny but I went in and they were charging a lot of money for my time and I wasn't getting paid very much and I don't think there were really good managers and you just kind of think ‘I could do it better’. (R1) Losing job The person I was employed by then, his dad left his job, and he was like “oh, I need a job for my dad”. And I was like “right, I'm ready, I'm gone”. (R2) Finding one's purpose I was quite keen to get a graduate job and not go straight into entrepreneurship, purely for the experience and kind of testing the water. I didn't know what it was like to work in a career. And then it was a crescendo of absolutely hating the culture of my job, my work life balance being really bad. (R5) Learning skills My first job, it gave me some insight and some you know, good tips to … how to talk with clients, how to organize something, how to manage the process of designing things. (R7) I was trying to build a skill set for that for like, from my early career, right, so right after the college and right after the masters, and I think, well consulting as you know, it is very sexy for your CV. (R6) I think because I worked in jewellery for so long, I was kind of, the accessories industry was what I knew because that's what I worked in. So it kind of made sense to stick with accessories, because I knew how to market and do accessories. (R2) 126 ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 this as the self-authoring mind is more suitable for the complexities of managing an entrepreneurial venture. The pressure for growth from the outside world and the inner urge to facilitate this process emerges due to the advanced consciousness in self- meaningmakingononehandandamovetotheself- authoring mind on the other. This developmental moveservesasastrongmotivationalforcetosustain apersoninthefaceofentrepreneurialstruggles. 4 Conclusions, limitations and practical implications This research looks at young entrepreneurs’ mo- tives for choosing the entrepreneurial journey over a career in larger organisations. Their life and pre- vious work experiences, although minimal, lead them to the decision to start their own business. As excerpts from 16 semi-structured interviews show, the millennial entrepreneurs make such decisions based on three factors: their own skills, values, competenciesandpreferences,thepeopletheymeet and the support they receive from them and the institutions at which they study or signup for entrepreneurial development courses. A combina- tion of this triad of internal and external factors helps entrepreneurs achieve their potential and put their business ideas into practice. As a result, they are able to move to a higher personal development stage. It is apparent that dissatisfaction with previous working conditions motivates entrepreneurs to set up their own SMEs. However, without specific personal characteristics, entrepreneurial endeav- ours would be unachievable. Risk taking, courage and a desire for innovative solutions drive young entrepreneurs to search for better working condi- tions and more opportunities for their personal and career development. Their self-authoring minds, or transition from the socialised mind toward the self- authoring mind, challenge current work and life systems. Being selective about collective values, ideas,conceptsandadviceallowsthemtofindmore innovative solutions, giving more satisfactory con- ditions, better pay, self-confidence and self-aware- ness at a personal level. More extreme experiences advance their professional capacity. Indeed, millennial workforce wants their ideas, efforts and skills to be acknowledged and appreciated, they value autonomy and seek more creative, innovative and challenging experiences that lead to more advancedprofessionallives(Chopra&Bhilare,2020; Meldrum, 2008; Meng & Berger, 2018; Pant & Ven- kateswaran, 2019), thus making entrepreneurial ca- reers appear to be more suitable and satisfying. Some of the entrepreneurs we studied benefited greatly from university courses, which prepared them for their entrepreneurial journeys. Not in Central Europe, however, where they still created entrepreneurial ventures to satisfy a desire for practical experience that universities there do not provide. It can be argued that both positive and negative factors shift the millennials’ attention to business development opportunities. Their belief in themselves and acceptance of failure allow them to move to the self-authoring mind. Table 9. Special programmes. Category Sub-category Illustrative quotes Special programmes Commercialisation I had some opportunities to attend some programmes for people interested in commercialising their knowledge and that was very helpful because I learned what's the mindset and what's the perspective of people from this other side, from this business area and that also helped me develop my entrepreneurial skills, I think. (R8) Business development I found this opportunity with the ignite accelerator programme. And that was kind of my … Everything coming together, let's just do it now. (R5) Yeah, I was working for a charity in [country] for a bit. And then after I finished working in [country], I came back to [city in UK]. And while I was in [country], I had this idea, which I spoke to my brother about. My brother was living in [city] at the time and he pointed me in the direction of an accelerator programme, which he recommended that I kind of reach out to and see if they were interested. So this was a programme called Elevate, which is run by an accelerator called The Ventury. And I cannot recommend The Ventury enough, they are just a fantastic company. (R4) Organisations In the past, I was also a member of organization which is called […] and that's why I also had the opportunity to meet some great Polish scientists when I was even only in my high school or secondary school and I also had opportunity to meet and talk with other young people in my age, at the same age, who also had very good skills in mathematics or other fields of science so yes, I guess that all these things helped me out, for sure. (R8) ECONOMIC AND BUSINESS REVIEW 2021;23:115e130 127 This research provides the insights into the chal- lenges the young workforce faces when making life and career choices. They are revealed through a thematic analysis of 16 entrepreneurs’ views shared in semi-structured interviews. While these in-depth accounts cannot be generalised, they yet provide a strong basis from which to suggest to SMEs how to meet the needs and expectations of a younger workforce. Further research might investigate country-specific aspects of challenges and opportu- nities,astheseresultsdemonstratethehomogeneity of younger people in the chosen countries. The in- terviews could be conducted in additional countries to add to the knowledge base and our resulting proposals could be surveyed quantitatively. To contribute to better HRM in the SME context and provide better prospectsfor ayoung workforce, all three groups involved can act. Young entrepre- neurs can reflect on and analyse their current and previous work experiences and through these inner reflections address the issues that prevent them achieving their potential. Universities, especially in Central and Eastern Europe, need to provide more experiential learning, while SME owners can create idealworkconditionsforyoungpeople.Duetotheir smallness, such companies can create and offer flexibility and autonomy not often available in large organisations. Flexibility in work hours and work patterns can be a motivating factor for someone seeking work-life balance (Aldoory et al., 2008), and this resonates with the millennials who took part in this and previous studies (e.g. Dziewanowska et al., 2019; Kuron et al., 2015). In the view of the younger generation,asuccessfulcareerisnolongerbasedon materialistic achievements but must instead be balancedwithopportunitiesforself-explorationand self-discovery (Dziewanowska et al., 2019)a n d ensuring a positive impact on their mental and physical wellbeing (Brueckner & Mihelic, 2019). To ensure this provision, managers or owners of the firms need to play many roles: mentors, teachers, managers, friends and gatekeepers (Omilion- Hodges& Sugg, 2019). SMEs can engage and retain their young talent only when managers or owners are prepared to develop less formal work relation- ships with millennial employees, lead by example, provide feedback (Omilion-Hodges & Sugg, 2019) and assign important work tasks for challenge and advancement (Meng & Berger, 2018; Pant & Ven- kateswaran, 2019). To open, lead and manage one's own ventures requires not only a vision but also ambition, courage, passion and the need for freedom and in- dependence. The SME owners in this study share similar skills, values and competences as Genera- tions Y and Z, thus making private business ven- turesanidealworkenvironmentforyoungtalent.In fact, giving young employees the freedom to make decisions not only empowers them but also pro- vides them with opportunities for growth and further development (Brueckner & Mihelic, 2019; Pant&Venkatswaren,2019;Meng&Berger,2018)of their self-authoring mind. Entrepreneurial employees share a need for innovation and creativity. Recent research suggests that trusting young talent with their ‘out-of-the-box thinking’ can solve old organisational problems (Brueckner & Mihelic, 2019). Moreover, trust can lead to building and fostering collegiality (ibid), loyalty and commitment (Hershatter & Epstein, 2010), accompanied by strengthening employees' relationships with business leaders (Thompson & Gregory, 2012) or at least influencing as to how the latter are viewed (McClean & Collins, 2019). The looser structure and relative informality that define SMEs can be very attractive and appealing for a young workforce, echoing Bryson and White's (2019) view that properly organised HRM is not feasible in small enterprises. Thus, for SMEs to manage their own human resources involves infor- mality and this is a potential area for attracting suitable talent as a basis for sustainable competitive advantage. In fact, informality can allow SMEs to develop their own approaches to recruiting and managing talent. 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