Economic, Social and Environmental Sustainability: The Role of Technology and Political Dialogue Proceedings of the MakeLearn, TIIM & PIConf International Conference Valetta, Malta & Online 18–20 May 2023 Management, Knowledge and Learning International Conference Technology, Innovation and Industrial Management PIConf Sustainable Development MakeLearn 2023: Economic, Social and Environmental Sustainability; The Role of Technology and Political Dialogue 023 ProceedingsoftheMakeLearn,TIIM&PIConfInternationalConference 2 18–20May2023,Valletta,Malta&Online Organized by International School for Social and Business Studies, Slovenia Pegaso International, Malta Maria Curie-Skłodowska University, Poland onf KasetsartUniversity,Thailand Edited by IC ValerijDermol P SubmissionsEditor Marko Smrkolj & ProductionEditor Alen Ježovnik Published by ToKnowPress Bangkok • Celje • Lublin • Malta www.toknowpress.net TIIM May2023 MakeLearn Series • ISSN 2820-6797 ToKnowPress is a Joint Imprint of Kasetsart University, Thailand International School for Social and Business Studies, Slovenia earn, MariaCurie-SkłodowskaUniversity,Poland Pegaso International, Malta eL ©2023InternationalSchoolforSocialandBusinessStudies The author is responsible for the grammatical correctness of his or her paper. https://www.toknowpress.net/ISBN/978-961-6914-30-7.pdf https://www.doi.org/10.53615/978-961-6914-30-7 Mak Kataložni zapis o publikaciji (CIP) pripravili v Narodni in univerzitetni knjižnici v Ljubljani COBISS.SI-ID 159246339 ISBN 978-961-6914-30-7 (PDF) Table of Contents Organizers 4 023 Welcome Address 5 2 Conference Boards 6 Conference Aims 7 Conference Programme 8 onf Keynote Speakers 9 IC Academic Leadership Forum 11 P Editors’ Panel 12 Research-Education-Business Forum 14 & Academic Writing and Publishing Panel 15 Presentations 16 Project Opportunities 31 TIIM Publishing Opportunities 32 Call for Papers 33 earn, eL Mak rs Organizers eiz InternationalSchoolforSocialandBusinessStudies,Celje,Slovenia is a dynamic private higher education institution, founded in , with approxi-n matelystudents.LocatedinCelje,Slovenia,ISSBSisspecializedinthefieldof a businessandsocialstudiesatbachelors,masters,andPh.D.levels.Oneofthestrate-g gicdirectionsofISSBSisalsointernationalizationinresearchandpublishing,aswell as embedding social responsibility in its own activities. Or PegasoInternational,Malta Established in  in Malta, Pegaso International is a Lifelong Learning Higher Education Institution providing a wide range of online degree programs from level  to level  of the European Qualification Framework, accredited by the Malta Further & Higher Education Authority. Pegaso International is member of Multiversity Group, a network of universities aiming at providing international students worldwide with a flexible, inclusive and accessible education. Pegaso International’s great challenge arises from Malta, thanks to its strategic, political and cultural function in the Euro-Mediterranean area. Marie Curie Skłodowska University, Lublin, Poland is the largest higher education institution in Eastern Poland with  faculties in Lublin plus the UMCS branch campus in Puławy, with over   students and   graduates. It offers more than  programs, taught in Polish and English, and has  specializations available to choose from. Along with this, the university offers opportunities to establish cooperation with prospective employees, professional educational counseling, and career guidance. It has over  international students,  international agreements with partners from all over the world, and a wide range of national and international internship placement options. Kasetsart University, Bangkok, Thailand devotes itself to the task of accumulating and developing intellectual knowledge. It thrives for the growth in academic wisdom including ethical and moral excellence. In addition, it has a responsibility to play a leading role in keeping their Thai heritage alive and to ensure that it continues to grow to enrich the civilization of the notion. Kasetsart University aims to provide ‘Knowledge of the Land’ to promote sustainable development in Thailand in order to be internationally recognized. Ministry for Education, Sport, Youth, Research and Innovation, Malta The MakeLearn, TIIM & PIConf  conference is being held under the distinguished auspices of the Malta Ministry for Education, Sport, Youth, Research and Innovation. Committee of Economics and Management of the Polish Academy of Sciences, Lublin, Poland The MakeLearn, TIIM & PIConf  conference is being held under the honorary pa-tronage of the Committee of Economics and Management of the Polish Academy of Sciences, Branches in Lublin. 4 Welcome Address It is a great honour and pleasure to welcome you to the MakeLearn, TIIM & PIConf ess  International Conference. The conference is an excellent opportunity to make your contribution to and share the most recent developments in the field of knowledge management with experts from all over the world. The title of the MakeLearn, ddr TIIM & PIConf  is: The Role of Technology and Political Dialogue. A International School for Social and Business Studies (ISSBS) is organising MakeLearn & TIIM  in cooperation with local co-organizer and host university Pegaso International, Malta, and co-organizers Maria Curie-Skłodowska University, Poland, and Kasetsart University, Thailand. The conference deals with topics such as interdisci-plinary or innovative solutions in the fields of business, management, education, ome and technology. This is the second year the conference is held in hybrid form – on-site, and also online. elc Conference encourages the sharing of most recent developments in the fields of management, economics, technology, and education. By including experienced and W young academics and practitioners from all continents, it also encourages discussion and the exchange of knowledge between academia and businesses (formal sessions and social events) and offers a variety of publishing opportunities. This year’s focus is on economic, social and environmental sustainability and the importance of dialogue. We are proud to welcome  participants from  countries who will present  abstracts and full paprs. A very special welcome also to our two distinguished keynote speakers: Prof. Dr. Pierpaolo Limone, Rector of Università Telematica Pegaso, Italy, and Prof. Dr. Jay Liebowitz from Columbia University, Data Science Institute, USA. We especially thank the host university Pegaso International and everyone who helped us organise the MakeLearn, TIIM & PIConf  as a hybrid event. We wish you all a successful conference. Dr. Srečko Natek, Dean of the ISSBS, Slovenia with co-organizers Pegaso International, Malta Maria Curie-Skłodowska University, Poland Kasetsart University, Thailand 5 Conference Boards dsar ConferenceBoard o Dr.NadaTrunkŠirca,InternationalSchoolforSocialandBusinessStudies,Slovenia, B conference chair Dr. Luigia Melillo, Pegaso International, Malta, conference co-chair e Dr.ValerijDermol,InternationalSchoolforSocialandBusinessStudies,Slovenia, advisor to programme chair Dr. Kongkiti Phusavat, Kasetsart University, Thailand, conference co-chair enc Dr.AgnieszkaSitko-Lutek,MariaCurie-SkłodowskaUniversity,Poland, conference co-chair er ProgrammeBoard Dr. Zbigniew Pastuszak, Maria Curie-Sklodowska University, Poland, programme nf chair o Dr.MattiMuhos,UniversityofOulu,Finland,programmevice-chair C Dr.AliTürkyilmaz,UniversityofStavanger,Norway,programmevice-chair Dr. Umair Akram, Peking University, China Dr. Pornthep Anussornnitisarn, Kasetsart University, Thailand Dr. Jarosław Banaś, Maria Curie-Sklodowska University, Poland Dr. Mohamed Buheji, University of Bahrain, Bahrain Dr. Michele Corleto, Università Telematica Pegaso, Italy Dr. Tamar Dolidze, Batumi State Maritime Academy, Georgia Dr. Anca Draghici, Universitatea Politehnica Timisoara, Romania Dr. George Draghici, Universitatea Politehnica Timisoara, Romania Dr. Susana de Juana Espinosa, Universidad de Alicante, Spain Dr. Ioseb Gabelaia, RISEBA, Latvia Dr. Monika Jakubiak, Maria Curie-Skłodowska University, Poland Dr. Łukasz Kański, Maria Curie-Sklodowska University, Poland Dr. Anna Karmańska, Warsaw School of Economics, Poland Dr. Frederick Kohun, Robert Morris University, USA Dr. Kris MY Law, Deakin University, Australia Dr. Tzong-Ru (Jiun-Shen) Lee, National Chung Hsing University, Taiwan Dr. Pierpaolo Limone, Università Telematica Pegaso, Italy Dr. Ilona Lipowska, Maria Curie-Sklodowska University, Poland Dr. Jukka Majava, University of Oulu, Finland Dr. Radosław M ącik, Maria Curie-Skłodowska University, Poland Dr. Claude Meier, HWZ University for Applied Science Zurich, Switzerland Dr. Marek M ędrek, Maria Curie-Skłodowska University, Poland Dr. Haruthai Numprasertchai, Kasetsart University, Thailand Dr. Tomasz Parys, Warsaw University, Poland Dr. Mieczysław Pawłowski, Kesko Ltd., Poland and Maria Curie-Sklodowska University, Poland Dr. Anna Rakowska, Maria Curie-Skłodowska University, Poland 6 Dr. Martti Saarela, University of Oulu, Finland s Dr. Punnamee Sachakamol, Kasetsart University, Thailand d Dr. M. Isabel Sanchez-Hernandez, School of Economics & Business Administration, University of Extremadura, Spain Dr. Asta Savanevičien ˙e, Kaunas University of Technology, Lithuania oar Dr. Augusto Sebastio, University of Bari Aldo Moro, Italy Dr. Sabiha Shala, University of ‘Haxhi Zeka’ in Peje, Kosovo B Dr. Olesea Sirbu, Academy of Economic Studies of Moldova, Moldova e Dr. Suparerk Sooksmarn, Kasetsart University, Thailand Dr. Egl ˙e Staniškien ˙e, Kaunas University of Technology, Lithuania nc Dr. Živil ˙e Stankeviči ¯ut ˙e, Kaunas University of Technology, Lithuania Dr. Lukasz Wiechetek, Maria Curie-Skłodowska University, Poland re Dr. Olexandr Yemelyanov, Lviv Polytechnic National University, Ukraine e Dr. Moti Zwilling, Ariel University Organizing Team Marko Smrkolj, International School for Social and Business Studies, Slovenia onf Rosette Fenech, Pegaso International, Malta C Daniela Civitillo, Pegaso International, Malta • Mariangela Iannini, Università Telematica Pegaso, Italy Mag. Alenka Bernik Dermol, International School for Social and Business Studies, Slovenia Špela Dermol, International School for Social and Business Studies, Slovenia ims Dr. Aleš Trunk, International School for Social and Business Studies, Slovenia A Board of Reviewers e Reviewers are members of the programme board and conference participants. Reviewers can receive a letter of confirmation for their role at the conference upon re-quest. We thank all reviewers for their contribution to conference quality. enc Conference Aims er MakeLearn, TIIM & PIConf Conference encourages the sharing of most recent developments in the fields of management, economics, technology, and education. By in-nf cluding experiences and young academics and practitioners from all continents, it o also encourages discussion and the exchange of knowledge between academia and C businesses (formal sessions and social events) and offers a variety of publishing opportunities. This year’s focus is on digital transformation leading to the new normal. 7 Conference Programme mme Thursday,May a 10:00–13:45 Registrationofon-siteparticipants 10:00–12:00 Guided-tour of the city of Valletta 12:00–13:30 HRM challenges in SMEs Sessions B1, D1 rogr 14:00–14:45 Conferenceopening P 14:45–15:15 Keynotespeaker:Prof.Dr.PierpaoloLimone,RectorofPegasoOnline e University, Italy 15:15–15:45 Keynote speaker: Prof. Dr. Jay Liebowitz, Inaugural Executive-in-Residence for Public Service, Columbia University, Data Science Institute, USA enc 15:45–16:30 Coffeebreakwithofficialphotosession 16:30–17:45 Academic Leadership Forum er 17:45–18:00 InvitationtoMakeLearn,TIIM&PIConf2024 18:00–18:15 Break nf 18:15–19:30 Projectopportunities,disseminationandinternationalnetworking o Sessions A1, B2 C 20:30–23:00 Dinnerandsocialevent Friday,  May  09:00–10:15 Academic Writing and Publishing Panel 10:15–10:45 Coffee break 10:45–12:00 Editors’ Panel with editors of indexed journals 12:00–12:30 Break 12:30–13:45 Research-Education-Business Forum 13:45–14:00 Closing of plenary part of the conference 14:00–15:30 Buffet lunch 15:30–16:45 Sessions A2, A3, B3, C1, D2, D3, F1 17:00–18:15 Sessions A4, A5, B4, D4, D5, E1, H1 18:30–19:45 Sessions A6, E2, F2, G1, A8 Saturday,  May  09:15–13:30 Optional half-day excursion in Malta 8 The University in  Years: Evolutionary Scenarios Prof. Dr. Pierpaolo Limone ers Rector of the Pegaso Online University, Italy Universities have been the cornerstone of education and knowledge creation for centuries, but the landscape is changing rapidly. The future of universities is now un-certain, but one thing is clear: they must adapt to meet the challenges of the future. peak By embracing new technologies, adopting new models of teaching and learning, ex-S panding their international reach, and prioritizing diversity and inclusion, compe-e tencies, and sustainability, universities can remain relevant and effective in the years to come. In this speech, we will explore the possible future scenarios for universities over the next two decades and how they can best serve their communities in a rapidly changing world, preparing them for the challenges ahead. ynot Prof. Pierpaolo Limone is the Rector of the Pegaso Online University (Italy) and a Full e Professor in Developmental and Educational Psychology. His relevant expertise is in the educational media, e-learning, and quality assurance processes in education sys-K tems. His theoretical and experimental studies have particularly focused on higher education systems and lifelong learning in formal and informal contexts with reference to education technologies, research methodologies, innovative teaching, and e-learning. 9 Digital Transformation for the University of the Future ers Prof.Dr.JayLiebowitz Columbia University, USA We have witnessed many disruptions due to COVID over the past – years. Cer-peak tainly,collegesanduniversitieshavehadto‘pivot’andapplydigitaltransformation S effortstoaddressthemanychallengesthatwerecreated.Highereducationinstitu-tions must embrace digital transformation as part of their institutional fabric for fu-e turesurvival.Thispresentationwillprovidesomeusefulinsightsintomakingthisa reality! Prof. Jay Liebowitz has recently served as the inaugural Executive-in-Residence for ynot PublicServiceatColumbiaUniversity’sDataScienceInstitute.Hewaspreviouslya e VisitingProfessorattheStillmanSchoolofBusinessandtheMS-BusinessAnalyt-ics Capstone & Co-Program Director (External Relations) at Seton Hall University. K DrLiebowitzwasalsothefirstKnowledgeManagementOfficeratNASAGoddard Space Flight Center. Dr Liebowitz is the Founding Editor-in-Chief of Expert Systems With Applications: An International Journal (published by Elsevier, ranked as a top-tier journal, Thomson Impact Factor from June  is .). He is a Fulbright Scholar, IEEE-USA Federal Communications Commission Executive Fellow, and Computer Ed-ucator of the Year (International Association for Computer Information Systems). He has published over  books and many journal articles on knowledge management, analytics, financial literacy, intelligent systems, and IT management. Dr Liebowitz served as the Editor-in-Chief of Procedia CS (Elsevier). 10 Academic Leadership Forum Forum Chair: Dr. David Vannozzi General Manager of Pegaso Online University, Italy and Pegaso International, Malta rum Forum Co-Chair: Dr. Živil ˙e Stankeviči ¯ut ˙e o School of Economics and Business, Kaunas University of Technology, Lithuania F Forum Members • Mag. Evarist Bartolo, Former Minister of Education of Malta • Dr. Kongkiti Phusavat, Kasetsart University, Thailand • Dr. Frederick Kohun, Robert Morris University, USA • Dr. Karim Moustaghfir, Al Akhawayn University in Ifrane, Morocco • Dr Egl˙e Staniškien˙e, Kaunas University of Technology, Lithuania • Dr. Joseph Shevel, President of Galilee International Management Institute, Israel eadershipL cademicA 11 Editors’ Panel nela ForumChair:Dr.ZbigniewPastuszak P MariaCurieSkłodowskaUniversity,Poland Forum Co-Chair: Dr. Kongkiti Phusavat Kasetsart University, Thailand rs’ Panelists • Dr. Valerij Dermol, International School for Social and Business Studies, Slovenia (Editor-in-Chief, International Journal of Management, Knowledge and Learning) • Dr. Jay Liebowitz, Columbia University, USA (Founding Editor-in-Chief, Expert Edito Systems with Applications: An International Journal) • Dr. Joanna Paliszkiewicz, Warsaw University of Life Sciences, Poland (Deputy Editor-in-Chief, Management and Production Engineering Review) • Dr. Vesna Skrbinjek, International School for Social and Business Studies, Slovenia (Editor-in-Chief, International Journal of Management in Education) • Dr. Givi Tsitskishvili, Batumi State Maritime Academy, Georgia (Editor-in-Chief, Georgian Maritime Scientific Journal) • Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia (Editor-in-Chief, Human Systems Management) SCI/SSCI Journals • Expert Systems with Applications • Applied Sciences • International Journal of Mobile Communications • Technology, Pedagogy & Education • Journal of Computer Information Systems Scopus Journals • Management and Production Engineering Review • Electronic Government, An International Journal • Human Systems Management • Engineering Economics • International Journal of Value Chain Management • International Journal of Management in Education • International Journal of Innovation and Learning • International Journal of Management and Enterprise Development • International Journal of Sustainable Economy 12 Other Publications • International Journal of Knowledge, Management and Learning • Managing Global Transitions nel • Management a • Georgian Maritime Scientific Journal P • ToKnowPress, international academic publisher rs’ Edito 13 How Can Technology Contribute to Political Dialogue and the Sustainable Development of an Inclusive rum Society? oF ForumChair:Dr.JeffreyPullicinoOrlando, Malta National Skills Council, Malta Forum Co-Chair: Dr Anna Rakowska, Maria Curie-Skłodowska University, Poland Panelists • Dr. Haruthai Numpraserthchai, Kasetsart University, Thailand • Dr. Muneer Alshater, Philadelphia University, Jordan • Dr. Mariusz Sagan, Director and Head of Strategy and Entrepreneurship Department in the Lublin City Hall, Poland • Dr Asta Savanevičien˙e, Kaunas University of Technology, Lithuania • Dr. Robert Ghirlando, University of Malta, Malta tion-Business • Dr. Tamar Dolidze, Batumi State Maritime Academy, Georgia • Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia In this panel, we’ll address some potentials of the technology, like increasing access to information, providing new spaces for discussion, improving government services, and analyzing data to identify areas for action: • Increased Access to Information: Technology has made accessing information ch-Educa from various sources easier. This helps individuals make informed decisions, and it also promotes transparency in government. By providing citizens with easy access to relevant information, technology can help to increase political dialogue and promote inclusive decision-making. • Social Media: Social media platforms have created a new space for political dialogue, enabling individuals to connect and communicate with others Resear worldwide. This can foster greater awareness of political issues and encourage a wider range of perspectives to be heard. Social media can also be used to promote sustainable development by raising awareness of environmental issues and sharing innovative solutions. • E-Government: Technology has enabled governments to improve their services through e-government initiatives. Online portals, mobile applications, and other digital platforms can make it easier for citizens to access government services and provide feedback. This can help to increase transparency and accountability and promote inclusive decision-making. • Data Analysis: Technology can also help to analyze data and provide insights into social and environmental issues. This can also help to identify areas for sustainable development. 14 Preparing and Publishing Scientific Articles & Building Researcher Profile: Techniques and Principles nel for Success aP Workshop Chair: Dr. Valerij Dermol International School for Social and Business Studies, Slovenia Panelist • Dr. Moti Zwilling, Ariel University, Israel • Dr. Anca Draghici, Politechnica University Timisoara, Romania In the panel, we aim to provide participants with valuable knowledge and skills related to the process of preparing and publishing scientific articles in prestigious blishing journals. This includes developing critical thinking and analytical skills to evaluate u sources and data, synthesizing information into well-supported arguments, and P understanding the requirements of scientific journals. Additionally, we will discuss effective academic writing and structuring, including elements that make up a quality article, clear and coherent paragraph writing, and nd presenting research findings to a scientific audience. We will also address the a challenges of scientific communication and the use of modern technology. Lastly, we will explore Open Science, which makes scientific research and data freely available to the public. Participants will learn how to build their own researcher profile in different communities, including creating an online presence, publishing research, presenting their work, collaborating with others, getting involved in their riting academic community, and tracking their research impact. W cademicA 15 Presentations tions FactorsAffectingtheUseofBuildingInformationModelling within the Context of Work from Home Kongkiti Phusavat, Pacharapong Chunoon, Bordin Rassameethes, Sasivimol Meeampol, and Suparerk Sooksmarn · Presentation The Role of New Technologies in the Process of Education resenta forSustainableEnvironment P MartaZajac-Ossowska,BarbaraMroz-Gorgon,KamolbhanSangmahachai, and Karol Rusin · Presentation A Proposed Approach for Professional Training Programmes Design Diana Florina Robescu, Anca Draghici, and Stephanie Reiner · Presentation Economic and Environmental Impacts of Climate Change in Agriculture in Slovakia Tatiana Bullova, Peter Bielik, Izabela Adamickova, Zuzana Bajusová, and Natalia Turcekova · Presentation Shrines Culture in Pakistan: Different Perspectives and Practices Bakhtiar Ahmed · Presentation The Impact of Free Cash Flow on Firm’s Profitability: Empirical Evidence from Pakistan Stock Exchange Saqib Wahab Mahar · Presentation Participative Leadership on Organisational Creativity: A Moderating Effect Khalid Abdul Wahid, Piyatida Pianluprasidh, and Pratsanee Nakeeree · Presentation Priorities and Strategic and Tactical Perspectives of the Romanian Management in the European Context, Strongly Marked by the Covid- Pandemic and Digitalization Florian Gyula and Ferenc Mozes Oliver Jakab · Presentation 16 Impact of Food Waste on the Slovak Economy Patrícia Husárová, Peter Bielik, Adamičková Izabela, Turčeková Natália, and Dominika Čeryová · Presentation tions Adoption of Video Game as a Learning Technology to Achieve SDG Azeez Olanrewaju Oladipupo · Presentation CO Emissions, Carbon and Income Inequality in the Context of Ensuring an Inclusive and Sustainable Economic Growth in the Republic of Moldova and the Baltic States resenta Rodica Pisica P · Presentation The Role of Digital Marketing in the Tourism Industry Klemen Očko and Tina Vukasović · Presentation The Effects of Long-Term Expansionary Monetary Policy on the Corporate Sector Joanna Turowska · Presentation Consumers’ Willingness to Accept Innovative ICT Solutions on the Example of The Clothing Industry Łukasz Wiechetek and Elisaveta Panasiuk · Presentation Modeling of Reverse Logistics of Plastic Municipal Waste in the Perspective of International Experience Zbigniew Pastuszak · Presentation Knowledge Ambidextrity for Social Entrepreneurship Education Valentina Ndou and Giuseppina Passiante · Presentation Efficiency and Effectiveness of Non-Profit Public Projects Arik Sadeh · Presentation 17 Managing Disruptive Events in the Order Fulfilment Process: A Case Study Jukka Majava and Joona Väinö-Petteri Väisänen tions ·Presentation New Technologies and Digitalisation in Education: European and Slovenian School Policy Katja Cerne · Presentation resenta AFrameworkforData-DrivenModellingofDegradationofLinearAssets P MahdiehSedghi,OsmoKauppila,andBjarneBergquist · Presentation The Effect of Covid- Pandemic Period to Remote Work: Case Study in a Finnish Higher Education Institution Kari-Pekka Heikkinen, Teppo Räisänen, and Jussi Kangasoja · Presentation Factors Influencing Work-Life Balance of Pea Head Office Workers during Hybrid Working under Covid- Pandemic Chawisa Kumum and Haruthai Numprasertchai · Presentation A Domestic Consumption Stimulus by Tax Allowance for Shop and Refund Program Thamrongsak Svetalekth and Kanjana Phonsumlissakul · Presentation The Relationship between Advertising Characteristics and Digital Consumer Behaviour: The Moderating Effect of Post Format Kuo-Nan Hsieh, Chih-Ping Chen, and Chen-Yang Lu · Presentation Roles of Intuitive Decision-Making Styles on Job Performance in the Complex Work Environment Joanna Paliszkiewicz, Fatih Çetin, and Markus Launer · Presentation An Empirical Study for Defining The Matrix of Competences for Effective University-Civil Society Communication Stephanie Monique Reiner, Diana Robescu, Anca Draghici, and Alexander Krauss · Presentation 18 What Is the Main Source of Information for Generations Z, Y, X? A General Fake News Analysis on Different Media Mediums Laria-Maria Trusculescu, Vasile Gherhes, and Laurentiu-Gabriel Tiru · Presentation tions How Fake News Influences the Business World? A General Fake News Analysis on the Crash of The Indian Market  Laria-Maria Trusculescu, Vasile Gherhes, and Mariana Cernicova-Buca · Presentation Blended Training Model for Thai SMEs Sasipin Distanont, Watsatree Diteeyont, Orapan Khongmalai, resenta and Anyanitha Distanont P · Presentation Remote Work Best Practices: The Case of OHS Training Nicoleta Paula Neag, Maria Elena Boatca, and Alin Gaureanu · Presentation Towards Smart Mobility from the Perspective of the Pandemic Covid-: Polish Experiences Krzysztof Łab ędzki and Agnieszka Bitkowska · Presentation Analyzing How the African Family Structure Impacts Academic Performance in the Sub-Saharan Country of Liberia: The Need for Electronic-Learning Rodney Bollie · Presentation Supply Chain Resilience and Dynamic Capabilities in Industrial Buyer-Supplier Relationships Suvi Leinonen, Arto Reiman, and Osmo Kauppila · Presentation Towards the Sustainable Urban Development Goal: A Review of Evaluation Tools Gabriela Banaduc, Ilie Taucean, and Aleš Trunk · Presentation Impact of Increased Uncertainty on Entrepreneurial Behavior in Polish Photonics Sector Enterprises under Conditions of Infor-Mation Asymmetry Zbigniew Chyba and Bartosz Wachnik · Presentation 19 Management Priorities of the Generation Z Digital Service Startups Verônica Freitas de Paula, Matti Muhos, and Vérica Freitas de Paula · Presentation tions DeterminantsofDigitalFinancialBehaviour Candida Bussoli, Lucrezia Fattobene, and Silvia Intini · Presentation The Growth Management Priorities of Digital Service Startups: Multiple Case Study in the Brazilian Context resenta MattiMuhos,VerônicaFreitasdePaula,VéricaFreitasdePaula, P MarttiSaarela,LauraDeAmorim,andLanaDib · Presentation The Business Ecosystems in Healthcare Sector: A Propose Framework with Case Study Alexandra Balla, Ilie Taucean, and Valerij Dermol · Presentation Factors Affecting Knowledge Management in the Situation of Pandemic in Case of Ftvti, Ethiopia Haftom Gebregziabher, Dusan Lesjak, and Andrej Flogie · Presentation Production Control Model of Crude Palm Oil Supply Chain Operations Rika Ampuh Hadiguna and Nikorn Sirivongpaisal · Presentation Where is the Design in the Organizational Design? Sergey Khromov-Borisov · Presentation Innovative Methods Used in Human Resources Management Practices in Romania (–) Ancuta-Elena Paven, Alexandra Balla, and Ilie Taucean · Presentation Contemporary Approaches to Teaching Students about Agriculture Literacy and Sustainable Lifestyle Desislava Serafimova · Presentation 20 Building and Reviving Core Moral and Ethical Values in Our Academic and Professional Institutions Felix Tetteh · Presentation tions Augmented Reality as Extended Cognition for Logistics Decisions Borbala Tamas, Eszter Sós, Zoltán Baracskai, and Péter Földesi · Presentation EU Sustainability Reporting by Organisations Mojca Gornjak and Darinka Kamenšek · Presentation resentaP Enhancing and Inhibiting Factors for Changes in Circular Business Models: Case Study Anna Wójcik-Karpacz · Presentation How Much Time Students Spend Studying Vesna Skrbinjek · Presentation The Changing Face of Performance Evaluation among Construction Projects in Developing Countries: Development from Literature Review Joseph Makori · Presentation The Relationship between Social Measures Related to Sustainable Development and Climate Anxiety in Young People Ferenc Bakó and András Szeberényi · Presentation Knowledge Management and Skill Needs Anticipation in Labor Market: Toward a Systematic, Dynamic, Interactive and Collaborative Framework to Address Skill Mismatches Moumine Sissao · Presentation The Concept of Bioeconomy Development in Ukraine Until  Mykola Talavyria · Presentation 21 General Acceptance of Solar Power: ChatGPT Analysis over Knowledge Domains Janne Harkonen, Kristijan Breznik, and Kalle Nuortimo tions ·Presentation Innovative Approaches for Knowledge Transfer: A Case Study of PDPA Knowledge Transfer to SMEs in Thailand Somchai Numprasertchai and Haruthai Numprasertchai · Presentation resenta TheImpactofUsingBlockchain-BasedSolutionstoDevelopSustainable P TourismandSupportLocalCommunities Marcell Kupi · Presentation Resilience in the Micro and Small Business Context: Systematic Literature Review Santeri Halonen · Presentation Managing Digital Transformation: Maturity Model Development Ali Turkyilmaz, Dinara Dikhanbayeva, Yevgeniy Lukhmanov, and Idriss El-Thalji · Presentation Corporate Governance Mechanisms and Audit Feature: Evidence from an Emerging Stock Market Nashat Almasria · Presentation Forms of the Must Project Implementation, Between Meeting Objectives and Future-Oriented Practices for Different Stakeholders Alin Gaureanu and Anca Draghici · Presentation Conceptual Framework for Sustainable Consumer Behavior in Thailand Orapan Khongmalai, Anyanitha Distanont, and Sintawat Sintanabodee · Presentation Let the Robots Be Robots: The Results of the Survey on Service Robots Media Richness Perception Marcin Lipowski · Presentation 22 Artificial Intelligence in Higher Education Research: Insights From Co-Occurrence Analysis Luka Tomat · Presentation tions Hybrid Education for Athletes Mateja Gorenc and Mojca Braz · Presentation Using the New Teaching Method to Improve the Agricultural Literacy for College Students Tzong-Ru Lee, Yong-Shun Lin, and Melissa Leiden Welsh resenta · Presentation P The Impact of Web . on the Website Use of Small Italian Hotels Fabrizio Gritta · Presentation The Creation of New Tutor System Based on Articial Intelligence to Support Companies and Workers against the New Working Market Gino Fontana · Presentation From Traditional Learning to Gamification: How to Engage Students of Generation Z and A in School Asta Savanevicien ˙e, Lina Girdauskien ˙e, Gita Šakyt ˙e-Statnick ˙e · Presentation Perception of Human-Robot Collaboration with the Medical Robot Moxi in the Opinion of Polish Nurses Radosław M ącik and Justyna Litwinek · Presentation The Sorcerer’s Apprentice, Or the Case for PhD Candidate’s Problems of Carrying a Replication Research on Chaos Theory for Monetary Aggregate Analysis and Failing Fabio Pisano · Presentation Conceptual Framework of Knowledge Transfer for Applying Digital Tools: A Case Study of Petrochemical Company in Thailand Orapan Khongmalai, Anyanitha Distanont, and Fariya Sakasuppharurk · Presentation 23 Do Belgian SME Managers Put Their Money Where Their Mouth Is Regarding Climate Change? Anthony Vandersteene tions ·Presentation Sustainable Human Resource Management in Central Europe Srećko Goić · Presentation In the Maze of Competencies: Analysis of the Expected and Actually Developed resenta CompetenciesintheTourismSector P ÁgnesRaffay-DanyiandKrisztinaDabronaki-Priszinger · Presentation Artificial Intelligence in Everyday Life and Education Karmen Jedvaj and Vesna Skrbinjek · Presentation Gender Gap in Entrepreneurial Potential in Finland and Reflecting its Underlying Causes in the Model Country of Equality Martti Saarela, Pauliina Björk, Ossi Kotavaara, Matti Muhos, and Mervi Heikkinen · Presentation Leveraging Technology and Political Dialogue for Economic, Social, and Environmental Sustainability Building a Better Africa Geoffrey Lugwisha · Presentation Analysis of Municipal Waste Streams with Particular Emphasis on Plastics in the European Union Jarosław Banaś · Presentation Resource Diagnostics in the Digital Work Context: A Systematic Literature Analysis Stephanie Reiner, Silvia Annen, Gabriele Murry, and Karl-Heinz Gerholz · Presentation Student Metrics in Digital-Ready Culture as Drivers in Strategic Student Enrolment Marketing Ioseb Gabelaia · Presentation 24 Beneish M-Score Models as Useful Tool for Discovering of Deceptions in Financial Statements Mateja Gorenc · Presentation tions Promoting Sustainable Behaviour through Mobile Apps in Generation Z Agnieszka Werenowska, Agata Balinska, and Ewa Jaska · Presentation A Cause-Effect Analysis of Entrepreneurship and Stem Education Nicoleta Mirea, Anca Draghici, and Viorica Baesu · Presentation resentaP Applicability of the Studio Pedagogy for the Future Workforce Kari-Pekka Heikkinen, Kongkiti Phusavat, and Praneeth Peumal Galhena · Presentation The Battle for High-Potentials in the Tax Sector Addressing Future Competence Requirements Daniel Simon Schaebs · Presentation Controversial and Religious Symbols in Advertising: Grounded Theory Approach Gintar ˙e Kriauči ¯unait ˙e-Lazauskien ˙e · Presentation Business Ecosystems in Healthcare Industry: A Framework of Analysis Alexandra Balla, Ilie Taucean, Valerij Dermol, and Silvia Avasilcai · Presentation Promoting Digital Competences for Professionals Working with Vulnerable Groups in Germany, Slovenia, Macedonia, and Spain Carmen Pérez-Belda, Susana De Juana Espinosa, Matilde Brotons-Martínez, and Javier Ferrer-Aracil · Presentation Investigating the Role of HRM Practices to Support Social Entrepreneurship: The Case of Social Entrepreneurship in an Emerging Country Aicha Harrak Fettan and Karim Moustaghfir · Presentation 25 Improving Access to Healthcare through Digital Health Platforms in Uganda Sheila Mwebaze · Presentation tions BlendedLearninginSlovenianHigherEducation Vesna Ferk Savec, Andrej Flogie, Viktorija Florjančič, Mojca Kukanja Gabrijelčič, Andreja Istenič, Mateja Brejc Marko Divjak, Maja Vičič Krabonja, and Vesna Skrbinjek · Presentation ChatGPT Applications, Challenges, and Limitations: A Case Study resenta ofThaiGenerationY P WasineeNoonpakdee · Presentation An Introductory Exploration of Talent Management in the Context of Romanian Higher Education Dana Fatol and Anca Draghici · Presentation Artificial Intelligence Without Intelligence: Life in Outsourcing Augusto Sebastio · Presentation Exploring AI Readiness in Higher Education: Conceptualization and Research Propositions Roshan Panditharathna and Enis Elezi · Presentation Determinants and Evaluation of Artificial Intelligence Development in Public Services Natalia Brzezińska · Presentation An Exploratory Study on the Status of Procurement Knowledge Management in the Energy and Mineral Sector of Uganda Isaac Kyaligonza · Presentation Students’ Attitudes toward Immigrants in  and  (Secondary Analysis of ICCS) Špela Javornik · Presentation 26 The Influence of Leadership on the Motivation and Performance of Employees and the Organisation Valentina Poljak and Gregor Jagodič · Presentation tions Strategic Agility in Future Foresight: An Exploration of Its Importance in Achieving Optimal Organizational Effectiveness Grace Mbogo · Presentation To Renew the Brand: Rebranding Results and Effects Barbara Mróz-Gorgoń, Roman Kozel, and Kamolbhan Sangmahachai resenta · Presentation P Transmission and Performance in Family SMEs: Impact of the Evolution of Entrepreneurial Choices Jonathan Bauwerearts, Karin Comblé · Presentation Entrepreneurship and Virtual Internship: Case Studies in an Erasmus Project Ida Caruccio, Eugenio D’Angelo, Daniela Civitillo, Isabella Colamarco, Valentina Coletta, and Maria Tabouras · Presentation Some Sociological Aspects of Elderly Women in the Gap of (Precarious) Work as Political Concept in Modified Enlarged Family Jana Goriup · Presentation The Central Credit Register of the Central Bank of Malta: A Survey of Primary Publicly Accessible Sources and Related Research Fabio Pisano · Presentation Understanding and Estimating Human Trafficking Prevalence in the US Deborah Davies · Presentation Cryptocurrency – A Rising Coin or a Falling Star? – Analysis of Experts, Public Opinions and Scientific Literature with Text Mining Approaches Moti Zwilling, Galit Klein, and Assadi Djamchid · Presentation 27 Development of Trade Credit Insurance Market: Technology and Innovation Jacek Lisowski and Adam Sliwinski · Presentation tions LeveragingTechnologyandPoliticalDialogueforEconomic,Social, and Environmental Sustainability: Building a Better Africa Geoffrey Lugwisha · Presentation Synergies between Social Responsibility and Recruiting for Effective resenta EmployerBranding P ValerijDermol · Presentation Using Technologies and Artificial Intelligence to Make the World Sustainable and Leadership Improvement Miloš Šinkovec and Gregor Jagodič · Presentation The Role and Importance of Agile Management for Employees and the Organization: A Case Study Merima Merzlak and Gregor Jagodič · Presentation Improving National Values Professional Practice and Ethics Felix Tetteh · Presentation The Linkage between Perceived Organisation Support, Employee Resilience, Happiness at Work and Creativity: The Case of IT Sector Viktorija Šarkauskait ˙e, Živil ˙e Stankeviči ¯ut ˙e · Presentation Reinforcing Digital Inclusion of Vulnerable Groups in Post Covid Period Nada Trunk Širca and Anica Novak Trunk · Presentation Local Community Animator as an Option for a Professional Path for Young People Monika Dr ąg, Nada Trunk Širca, and Anica Novak Trunk · Presentation 28 Softs Skills in the Job of Caregivers of Seniors Anica Novak Trunk · Presentation Internal Communication in Higher Education Institutions tions Anica Novak Trunk · Presentation Exploring Leadership Development Needs in Higher Education: The Case of Morocco Karim Moustaghfir, David Dawson, and Nada Trunk Širca · Presentation resentaP Climate Action and Affordable, Clean Energy: A Review of the European Indicators for the Sustainable Development Goals Iudit Bere-Semeredi and Roxana Sirbu · Presentation An Intercultural Didactics of Music and Second Language for the Integration of Migrants Lorenzo Fiorito and Generosa Manzo · Presentation Implementation of Knowledge Management System in a Developing Country’s Medical Facility: Stakeholder Viewpoints and Responses Eric Nana Adobah Thompson, Frederick Kohun, and Michael Agbeko · Presentation Theoretical Framework for Building Employee Resilience Through Sustainable HRM Practices Živil ˙e Stankeviči ¯ut ˙e, Egl ˙e Staniškien ˙e, Asta Daunorien ˙e, and Joana Ramanauskait ˙e · Presentation Promoting Entrepreneurial Mind-Set in Primary Schools through Digital Games, Entrepreneurial Activities, and Initiatives Nada Trunk Širca and Anica Novak Trunk · Presentation Education and Training Inclusion: A Benefit in Terms of Business Ferdinando Caputo and Rosalba Rotondo · Presentation 29 Cyberbullying and Its Damages: The Digital Age in Connection with Young People Gennaro Imperatore and Antonella Casino tions ·Presentation The Discomfort of Teachers in Schools Angela Rosauro and Mario Rendina · Presentation The Alarming Binomial Alcohol and Youth resenta MariarosariaStanzianoandLilianaAttanasio P ·Presentation Orientation to Workplace in the Global and Digital Era Annalisa Tallarico and Eleonora Vastarella · Presentation Communicate and Relate in the Universe of Educational Institutions Giusepinna Iommelli · Presentation How the Reduction of the Italian Gap between the North and the South Can Contribute to Sustainable Development through the Regional Authorities’ ESG Balance? Emanuele Corleto · Presentation 30 Project Opportunities, Dissemination and International Networking Forum Chair: Dr. Emanuel Darmanin, CEO, Malta Information Technology Agency Forum Co-Chair: Dr Michele Corleto, Pegaso Online University, Italy Panelists tunities • Dr. Anca Draghici, Politechnica University Timisoara, Romania • Dr. Susana de Juana Espinosa, University of Alicante, Spain • Dr. Augusto Sebastio, CSIG, Italy • Dr. Aleš Trunk, International School for Social and Business Studies, Slovenia ppor MakeLearn, TIIM & PIConf conference offers dissemination opportunities with O presentations of (ongoing) projects and/or activities at universities. Project t managers can use the conference platform and its proceedings to promote and disseminate projects or their institution. Dissemination opportunities will offer visibility to projects and universities. rojecP 31 ToKnowPress www.toknowpress.net ToKnowPress publishes monographs, journals, and conference proceedings in both tunities printedandonlineversions.Itprovidesaplatformforpublishingandpromoting the latest research across all areas of science. ToKnowPress is a joint imprint of • Kasetsart University, Bangkok, Thailand, ppor • International School for Social and Business Studies, Celje, Slovenia, and O • Maria Curie-Skłodowska University, Lublin, Poland. To submit a manuscript or for further information, please contact the Editor-in-Chief. Editor-in-Chief Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia info@toknowpress.net blishing Editors u Dr.PornthepAnussornnitisarn,KasetsartUniversity,Thailand Dr. Zbigniew Pastuszak, Maria Curie-Skłodowska University, Poland P EditorialBoard Dr. Valerij Dermol, International School for Social and Business Studies, Slovenia Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia Dr. Anna Rakowska, Maria Curie-Skłodowska University, Poland Dr. Bordin Rassameethes, Kasetsart University, Thailand Dr. Punnamee Sachakamol, Kasetsart University, Thailand Dr. Agnieszka Sitko-Lutek, Maria Curie-Skłodowska University, Poland Senior Adviser Dr. Kongkiti Phusavat, Kasetsart University, Thailand Managing and Production Editor Alen Ježovnik, Folio Publishing Services, Slovenia 32 Artificial Intelligence for Human-Technologies-Economy Sustainable Development MakeLearn, TIIM & PIConf International Conference Lublin, Poland 30 May–1 June 2024 Call for Papers · makelearn.mfdps.si Management, Knowledge and Learning International Conference Technology, Innovation and Industrial Management PIConf Sustainable Development MakeLearn, TIIM & PIConf Tracks International Conference Business, Economics, Education & Training, Technology & Innovation, Law & European Lublin, Poland Studies, Social Inclusion & Inspiration 30 May–1 June 2024 Economy, Sustainable Development, Expert Systems & Big Data Applications. International School for Social and Business Studies, Slovenia, Maria Curie-Important Dates Sklodowska University, Poland, źRegistration opens: 15 October 2023 Kasetsart University, Thailand, and źAbstract submission due: Pegaso International, Malta would like 15 February 2024 to cordially invite you to participate źFull paper submission due: at the MakeLearn and TIIM International 15 February 2024 Conference 2024. źNotification of paper acceptance: 15 March 2024 Academics, scientists, professionals, źFinal (revised) paper submission due: managers and editors from all over the 15 April 2024 world will have the opportunity to share źConference dates: 30 May–1 June 2024 experience, bring new ideas, debate issues, and introduce their latest develop- makelearn.mfdps.si ments in the largely multidisciplinary makelearn@issbs.si fields of research embraced by the MakeLearn and TIIM scientific commu- nities, from social, organizational and technological perspectives. MakeLearn & TIIM Conference takes place in May, each year in a different European country or online. Publishing Opportunities MakeLearn and TIIM conference enables scholars and researchers to participate with abstracts or full papers (published either in the conference proceed- ings or the selected sponsored scientific journal) reflecting their recent research results. All submitted papers will be double- blind reviewed. Accepted abstracts and papers will be included in Conference Proceedings published by ToKnowPress. Document Outline MakeLearn, TIIM & PIConf 2023 Table of Contents Organizers Welcome Address Conference Boards Conference Aims Conference Programme Keynote Speakers Academic Leadership Forum Editors' Panel Research-Education-Business Forum Academic Writing and Publishing Panel Presentations Project Opportunities Publishing Opportunities Call for Papers