MakeLearn 2022: Digital Transformation; The Harmonic Convergence of People, Culture, Process, and Technology in the New Normal Proceedings of the MakeLearn and TIIM International Conference 2022 19–21May2022,Kaunas,Lithuania&Online Organized by International School for Social and Business Studies, Slovenia Maria Curie-Skłodowska University, Poland Kasetsart University, Thailand Pegaso International, Malta TIIM KaunasUniversityofTechnology,Lithuania Edited by & ValerijDermol Submissions Editor Marko Smrkolj Production Editor Alen Ježovnik earn Publishedby ToKnowPress Bangkok • Celje • Lublin • Malta eL www.toknowpress.net May 2022 MakeLearn Series • ISSN 2820-6797 ToKnowPress is a Joint Imprint of Mak KasetsartUniversity,50NgamWongWanRd.Ladyao Chatuchak Bangkok 10900, Thailand International School for Social and Business Studies Mariborska cesta 7, 3000 Celje, Slovenia Maria Curie-Skłodowska University Pl. Marii Curie-Skłodowskiej 5, 20-031 Lublin, Poland © 2022 International School for Social and Business Studies The author is responsible for the grammatical correctness of his or her paper. https://www.toknowpress.net/ISBN/978-961-6914-29-1.pdf https://www.doi.org/10.53615/978-961-6914-29-1 Kataložni zapis o publikaciji (CIP) pripravili v Narodni in univerzitetni knjižnici v Ljubljani COBISS.SI-ID 112438019 ISBN 978-961-6914-29-1 (PDF) Table of Contents  Organizers  Welcome Address   Conference Boards  Conference Aims  Conference Programme  Keynote Speakers  TIIM Editors’ Panel  & Research-Education-Business Forum  Academic Leadership Forum  Workshop on Academic Writing and Publishing  Presentations  earn Projects Dissemination Sessions & Networking  eL Publishing Opportunities  Call for Papers  Mak rs Organizers eiz InternationalSchoolforSocialandBusinessStudies,Celje,Slovenia n isadynamicprivatehighereducationinstitution,foundedin,withapproxi-mately  students. Located in Celje, Slovenia, ISSBS is specialized in the field of a businessandsocialstudiesatbachelors,mastersandPhDlevels.Oneofthestrate-g gicdirectionsofISSBSisalsointernationalizationinresearchandpublishing,aswell as embedding social responsibility in its own activities. Or MarieCurieSkłodowskaUniversity,Lublin–Poland is the largest higher education institution in Eastern Poland with  faculties in Lublin plus the UMCS branch campus in Puławy, with over   students and   graduates. It offers more than  programmes, taught in Polish and English and has  specializations available to choose from. Along with this, the university offers opportunities to establish cooperation with prospective employees, professional educational counselling and career guidance. There are also numerous opportunities to improve students’ foreign language proficiency, to develop artistically and par-ticipate in sports activities. It has over  international students,  international agreements with partners from all over the world and a wide range of national and international internship placement options. Kasetsart University, Bangkok, Thailand Kasetsart University devotes itself to the task of accumulating and developing in-tellectual knowledge. It thrives for the growth in academic wisdom including ethi-cal and moral excellence. In addition, it has a responsibility to play a leading role in keeping their Thai heritage alive and to ensure that it continues to grow to enrich the civilization of the notion. Kasetsart University aims to provide ‘Knowledge of the Land’ to promote sustainable development in Thailand in order to be internationally recognized. Pegaso International, Malta Established in  in Malta, Pegaso International is a Lifelong Learning Higher Education Institution providing a wide range of online degree programmes accredited by the Maltese National Commission of Further and Higher Education with Licence No. -. Pegaso International’s great challenge arises from Malta, thanks to its strategic political and cultural function in the Euro-Mediterranean area. Kaunas University of Technology, Lithuania Kaunas University of Technology (KTU) is a leading Lithuanian university providing a wide range of studies and closely cooperating with the business sector. The university offers studies of engineering, technologies, physical and social sciences, human-ities and arts. In addition, the research groups working at KTU contribute to global scientific knowledge by conducting cutting edge interdisciplinary research on the most important questions of current times.  Welcome Address It is a great honour and pleasure to welcome you to the MakeLearn & TIIM  Iness ternational Conference. The conference is an excellent opportunity to make your contribution to and share the most recent developments in the field of knowledge management with experts from all over the world. The title of the MakeLearn & TIIM ddr  conference is Digital Transformation: The Harmonic Convergence of People, A Culture, Process, and Technology in the New Normal. International School for Social and Business Studies (ISSBS) is organising MakeLearn & TIIM  in cooperation with local host university Kunas University of Technology and co-organizers Maria Curie-Skłodowska University, Poland, Kasetsart University, Thailand, and Pegaso International, Malta. The conference deals with topics such as ome interdisciplinary or innovative solutions in the fields of business, management, education, and technology. This year, the conference is held in hybrid form - on-site, and elc also online - for the first time Conference encourages the sharing of most recent developments in the fields of W management, economics, technology, and education. By including experiences and young academics and practitioners from all continents, it also encourages discussion and the exchange of knowledge between academia and businesses (formal sessions and social events) and offers a variety of publishing opportunities. This year’s focus is on digital transformation leading to the new normal. The ISSBS encourages the discussion and exchange of knowledge through the International Journal of Management, Knowledge, and Learning, as well as through the Academic International Publisher ToKnowPress. We are proud to welcome  participants from  countries who will present  abstacts and full papers. A very special welcome also to our distinguished keynote speakers: Dr. Panagiotis (Takis) Damaskopoulos from Kaunas University of Technology, Lithuania; Dr. David Dawson from University of Gloucestershire Business School, United Kingdom, and Dr. Petru L. Curşeu from Open Universiteit, Heerlen, The Netherlands and Babes-Bolyai University, Cluj-Napoca, Romania. We especially thank the host university and everyone who helped us organise MakeLearn & TIIM  as a hybrid event, and wish you all a successful conference. Dr. Srečko Natek, Dean of the ISSBS, Slovenia with co-organizers School of Economics and Business, Kaunas University of Technology, Lithuania Maria Curie-Skłodowska University, Poland Kasetsart University, Thailand Pegaso International, Malta · Video presentation  Conference Boards dsar HonoraryBoard o Dr.SrečkoNatek,InternationalSchoolforSocialandBusinessStudies,Slovenia, B general chair and organiser of MakeLearn&TIIM conferences Dr. Radoslaw Dobrowolski, Rector, Maria Curie-Sklodowska University, Poland, e co-organiser of MakeLearn –, TIIM  and co-organiser of MakeLearn&TIIM – Dr. A. Hamid El-Zoheiry, EMUNI University, Slovenia, local co-organiser enc of MakeLearn  and  Dr. Danilo Iervolino, President, UniPegaso and Universitas Mercatorum, Italy, er conference co-organiser of MakeLearn&TIIM  Dr. Pekka Kess, Univesity of Oulu, Finland, local co-organiser of TIIM  nf Dr.DušanLesjak,EMUNIUniversity,Slovenia;InternationalSchoolforSocial o and Business Studies, Slovenia, local co-organizer of MakeLearn  C Dr.LeonardoMarušić,UniversityofZadar,Croatia,localco-organiser of MakeLearn  Dr. Karim Moustaghfir, Al Akhawayn University in Ifrane, Morocco, co-organiser of MakeLearn  and  Dr. Bordin Rassameethes, Kasetsart University, Thailand, co-organiser of MakeLearn –; organiser of TIIM , ,  Dr. Viorel-Aurel şerban, Universitatea Politehnica Timisoara, Romania, conference co-organiser of MakeLearn&TIIM  Aleš Štempihar, IIBA Slovenia Chapter, Slovenia, local co-organiser of MakeLearn  Dr. Antonio Uricchio, Universita degli Studi di Bari Aldo Moro, Italy, conference co-organiser of MakeLearn&TIIM  Prof. Eugenijus Valatka, Rector, Kaunas University of Technology Conference Board Dr. Živil ˙e Stankeviči ¯ute, Kaunas University of Technology, Lithuania, conference chair Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia, conference co-chair Dr. Luigia Melillo, Pegaso International, Malta, conference co-chair Dr. Agnieszka Sitko-Lutek, Maria Curie-Skłodowska University, Poland, conference co-chair Dr. Kongkiti Phusavat, Kasetsart University, Thailand, conference co-chair Dr. Valerij Dermol, International School for Social and Business Studies, Slovenia, advisor to programme chair Panel Chairs and Co-Chairs Dr. Rytis Krušinskas, Kaunas University of Technology, Lithuania, Academic Leadership Forum chair Mrs. Vilma Karoblien ˙e, Kaunas University of Technology, Lithuania, Project opportunities, dissemination, and international networking forum chair  Dr. Živil ˙e Stankeviči ¯ut ˙e, Kaunas University of Technology, Lithuania, Project opportunities, dissemination, and international networking forum co-chair ds Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia, Project opportunities, dissemination, and international networking forum ar co-chair o Dr. Zbigniew Pastuszak, Maria Curie-Skłodowska University, Poland, Workshop on Academic Writing and Publishing chair and Editors’ Panel chair B Dr. Valerij Dermol, International School for Social and Business Studies, Slovenia, e Workshop on Academic Writing and Publishing co-chair Dr. Kongkiti Phusavat, Kasetsart University, Thailand, Editors’ Panel co-chair Dr. Egl ˙e Staniškien ˙e, Kaunas University of Technology, Lithuania, enc Research-Education-Business Forum chair er Programme Board Dr. Zbigniew Pastuszak, Maria Curie-Skłodowska University, Poland, nf Dr. Anna Rakowska, Maria Curie-Skłodowska University, Poland o Dr. Pornthep Anussornnitisarn, Kasetsart University, Thailand Dr. George Draghici, Universitatea Politehnica Timisoara, Romania C Dr. Malgorzata Porada-Rochon, Szczecin Univeristy, Poland Dr. Radoslaw Ma ąik, Maria Curie-Skłodowska University, Poland Dr. Marek Medrek, Maria Curie-Skłodowska University, Poland Dr. Susana de Juana Espinosa, Universidad de Alicante, Spain Dr. Augusto Sebastio, University of Bari Aldo Moro, Italy Dr. Lukasz Wiechetek, Maria Curie-Skłodowska University, Poland Dr. Anna Karmanska, Warsaw School of Economics, Poland Dr. Witold Chmielarz, Warsaw University, Poland Dr. Bart J. Debicki, Towson University, USA Dr. Anca Draghici, Universitatea Politehnica Timisoara, Romania Dr. Aleksander Aristovnik, University of Ljubljana, Slovenia Dr. Elena Andreevska, South East European University, Nothern Macedonia Dr. Monika Jakubiak, Maria Curie-Skłodowska University, Poland Dr. Wojciech Lutek, KOM-EKO Ltd., Poland Dr. Yasemin Bal, Yildiz Technical University, Turkey Dr. Florian Bauer, MCI Management Center Innsbruck, Austria Dr. Jaroslaw Banas, Maria Curie-Sklodowska University, Poland Dr. Sabiha Shala, University of ‘Haxhi Zeka’ in Peje, Kosovo Dr. Srećko Goić, University of Split, Croatia Dr. Zsuzsana Horvath, Budapest Business School, Hungary Dr. Ralf Isenmann, Munich University of Applied Sciences, Germany Dr. Radosław M ącik, Maria Curie-Skłodowska University, Poland Dr. Kevin J. Lu, Brunel University London, United Kingdom Dr. Claude Meier, HWZ University for Applied Science Zurich, Switzerland Dr. Adam Sliwinski, Warsaw School of Economics, Poland Dr. Frederick Kohun, Robert Morris University, USA  s Dr.MieczyslawPawlowski,KeskoLtd.,Poland d Dr.Tzong-Ru(Jiun-Shen)Lee,NationalChungHsingUniversity,Taiwan Dr. Ru-Jen Lin, Lunghwa University of Science and Technology, Taiwan Dr. Tomasz Michalski, Warsaw School of Economics, Poland oar Dr.HaruthaiNumprasertchai,KasetsartUniversity,Thailand B Dr.TomaszParys,WarsawUniveristy,Poland e Dr.RékaPolák-Weldon,UniversityofPannonia,Hungary Dr. Punnamee Sachakamol, Kasetsart University, Thailand Dr. Łukasz Kański, Maria Curie-Sklodowska University, Poland nc Dr.OleseaSirbu,AcademyofEconomicStudiesofMoldova,Moldova re Dr.RodicaCrudu,AcademyofEconomicStudiesofMoldova,Moldova Dr. Suparerk Sooksmarn, Kasetsart University, Thailand e Dr.OskarSzumski,WarsawUniveristy,Poland Dr. Ali Türkyilmaz, Nazarbayev University, School of Engineering, Kazakhstan Dr. Kris M. Y. Law, Deakin University, Australia onf Dr.NataschaZeitel-Bank,MCIManagementCenterInnsbruck,Austria C Dr.MotiZwilling,ArielUniversity • Dr.MohamedBuheji,UniversityofBahrain,Bahrain Dr. Umair Akram, Peking University, China Dr. Egl ˙e Staniškien ˙e, Kaunas University of Technology, Lithuania Dr. Asta Savanevičien ˙e, Kaunas University of Technology, Lithuania ims Dr.M.IsabelSanchez-Hernandez,UniversityofExtremadura,Spain A Dr.OlexandrYemelyanov,LvivPolytechnicNationalUniversity,Ukraine Dr. Tamar Dolidze, Batumi State Maritime Academy, Georgia e Dr.IosebGabelaia,TransportandTelecommunicationsInstitute,Latvia Organizing Team enc MarkoSmrkolj,InternationalSchoolforSocialandBusinessStudies,Slovenia Mag. Alenka Bernik Dermol, Int. School for Social and Business Studies, Slovenia er ŠpelaDermol,InternationalSchoolforSocialandBusinessStudies,Slovenia Dr. Aleš Trunk, International School for Social and Business Studies, Slovenia nf BoardofReviewers o Reviewersaremembersoftheprogrammeboardandconferenceparticipants.Re-C viewerscanreceivealetterofconfirmationfortheirroleattheconferenceuponre-quest. We thank all reviewers for their contribution to conference quality. Conference Aims MakeLearn & TIIM Conference encourages the sharing of most recent developments in the fields of management, economics, technology, and education. By including experiences and young academics and practitioners from all continents, it also encourages discussion and the exchange of knowledge between academia and businesses (formal sessions and social events) and offers a variety of publishing opportunities. This year’s focus is on digital transformation leading to the new normal.  Conference Programme Tuesday,  May  16:00–18:30 Pre-conference session and paper presentations mmea Thursday,  May  10:00–11:00 Guided-tour of the city 12:30–13:45 Sessions A1, B1, D1, and H1 13:00–14:30 Registration of on-site participants rogr 14:00–14:15 Conference opening P 14:15–15:00 Keynote speaker: Dr. Panagiotis (Takis) Damaskopoulos, e Kaunas University of Technology, Lithuania 15:00–15:45 Keynote speaker: Dr. David Dawson, University of Gloucestershire Business School, United Kingdom enc 15:45–16:30 Coffee break with official photo session 16:30–17:30 Academic Leadership Forum er 17:30–17:45 Invitation to MakeLearn & TIIM 2023 nf 17:45–18:45 Project opportunities, dissemination and international networking 20:00–23:30 Dinner and social event with live music oC Friday,  May  08:30–10:00 Workshop on Academic Writing and Publishing 10:00–10:45 Keynote speaker: Dr. Petru L. Curşeu, Open Universiteit, The Netherlands, and Babeş-Bolyai University, Romania 10:45–11:45 Editors’ panel with Scopus and WoS indexed journals 11:45–12:15 Coffee break 12:15–13:15 Research-Education-Business Forum 13:15–13:30 Final remarks and conference closing 13:30–15:00 Buffet lunch 15:00–16:15 Sessions A2, B2, A3, B3, C1, D2, and F1 16:30–17:45 Sessions D3, H2, A4, A5, B4, D4, and I1 Saturday,  May  08:30–18:00 Optional one-day excursion to Vilnius  Rethinking Education Systems in the Context ers of the Fourth Industrial Revolution Dr. Panagiotis (Takis) Damaskopoulos School of Economics and Business, Kaunas University of Technology, Lithuania peak Prof.Dr.Panagiotis(Takis)DamaskopoulosistheIndustry.ERAChairattheSchool S ofEconomicsandBusinessatKaunasTechnicalUniversityandtheExecutiveDirector e andHeadofResearchoftheEuropeanInstituteofInterdisciplinaryResearch(EIIR)in Paris, France. His research, teaching, and advisory activities concentrate on the economic, organizational, technological and policy/governance dynamics of innovation, and the evolution corporate, regional and state strategies of innovation, com-ynot petitivenessandsustainabledevelopmentwithinthebroadercontextoftheFourth Industrial Revolution. He undertakes this work in collaboration with leading aca-e demic/researchinstitutions,privatebusinessorganizations,nationalandregional K governmentsacrosstheEuropeanUnion(EU),andinternationalorganssuchasthe European Commission, the Organization for Economic Co-operation and Development (OECD), and the United Nations Development Program (UNDP). Abstract. We live in a world in crisis fueled by dynamic interdependencies of systemic transformations, ranging from massive and pervasive technological changes, profound economic and employment changes, climate change, demographic imbal-ances, and geo-political and geo-economic shifts. The systemic nature of this multi-faceted crisis presents complex challenges for the sustainability and protection of the prosperity, well-being, and democratic forms of governance across Europe. The kind of responses Europe generates to these challenges will be of critical importance for its future position in the world. Historically, such responses have been elaborated by institutions of higher learning and have involved the formation of skills and social visions articulating new models of production and consumption, new industries, infrastructures, and patterns of leadership leading to the broad social acceptance of new techno-economic and socio-technical systems. Taking the broader context of the Fourth Industrial Revolution as its frame of reference this keynote will explore critical issues in skills formation and the challenges/gaps in forming novel educa-tional ecosystems. · Video presentation  Being Leaders of Learning: The Qualities and Skills of Leadership in Higher Education ers Dr. David Dawson University of Gloucestershire Business School, United Kingdom Working with leaders in the Commercial, Higher Education and Defence sectors, Dr. peak Dawson helps people meet their potential. Getting people to reflect on, ground, and S develop their approaches to leadership is key to helping them become effective for themselves, their staff and their organizations. David’s work focuses on developing e interventions to support Positive Leadership Practices, developing consultancy skills to increase innovation in SMEs across Europe, and establishing Leadership and Management Development programmes for the Higher Education sector in Indonesia and Moldova. ynot Abstract. The development of leadership capacities in Higher Education (HE) has e only recently been a topic of widespread attention. Work in Australia, France, UK, K and the US has dominated the debate on what makes a good leader in HE and a discussion of the qualities and skills needed. More recent work in Moldova, Indonesia and Morocco has contributed to a broader understanding of the qualities and skills needed across a range of national HE sectors in a way that challenges us to refine our frameworks. This keynote presents an updated version of the Higher Education Qualities and Skills (HELQS) framework on the basis of this work. It invites participants to meet the challenge of being a leader in higher education through those qualities and skills irrespective of their seniority and role. · Video presentation  Smart Cities as Socio-Technical Systems: ers Reflections on Sustainable Careers Dr. Petru L. Curşeu Open Universiteit, Heerlen, The Netherlands peak Babes-BolyaiUniversity,Cluj-Napoca,Romania S PetruL.CurşeuisprofessorattheOpenUniversiteit,theNetherlandsandBabeş- e BolyaiUniversity,Cluj-Napoca,Romania.Hisresearchinterestsincludeteamdynam-ics, social cognition (in particular the study of stereotypes and prejudice in organizational settings), multiparty collaboration as well as decision making in organizations. He has published articles on related topics in journals such as: Journal of Ap-ynot pliedPsychology,OrganizationalBehaviorandHumanDecisionProcesses,Organization Studies, Journal of Information Technology, British Journal of Psychology, Small e GroupResearch,EuropeanJournalofSocialPsychology,GroupProcessesandInter-K groupRelations,GroupDynamics,BusinessEthics,AppliedPsychologyandHuman Relations. Abstract. Technology changes the world in more profound ways than ever and at a rate never witnessed before. Cities are no exception to the impactful changes brought about by the development of technology and the concept of ‘smart cities’ is the leading example on how (among other aspects) the embedding of IT in urban en-vironments changes the physical, social and economic dynamics of cities. Technology allows modern cities to tackle some of the modern urban challenges, yet technological advancement also brings forth various challenges. In particular, the emergence of sustainable careers in smart cities is deeply impacted by technology. In this talk I will use a socio-technical perspective on smart cities, I will explore the systemic roots of these career challenges and present some ways in which we can support the emergence of sustainable careers in smart cities. · Video presentation  Editors’ Panel Forum Chair: Dr. Zbigniew Pastuszak nel Maria Curie Skłodowska University, Poland a Forum Co-Chair: Dr. Kongkiti Phusavat P Kasetsart University, Thailand Panelists rs’ • Dr. Nada Trunk Širca, ISSBS, Slovenia, Editor-in-Chief, Human Systems Management • Dr. Aiste Dovaliene, Kaunas University of Technology, Lithuania, Executive Editor, Engineering Economics Edito • Dr. Valerij Dermol, ISSBS, Slovenia, Editor-in-Chief, International Journal of Management, Knowledge and Learning • Dr. Jana Hojnik, University of Primorska, Slovenia, Editor-in-Chief, Managing Global Transitions SCI/SSCI Journals • Expert Systems with Applications ( Impact Factor: .) • Applied Sciences ( Impact Factor: .) • International Journal of Mobile Communications ( Impact Factor: .) • Technology, Pedagogy & Education ( Impact Factor: .) • Journal of Computer Information Systems ( Impact Factor: .) Scopus Journals • Management and Production Engineering Review (CiteScore : .) • Electronic Government, An International Journal (CiteScore: .) • Human Systems Management (CiteScore : .) • Engineering Economics ( Impact Factor: .) • International Journal of Value Chain Management (CiteScore : .) • International Journal of Management in Education (CiteScore : .) • International Journal of Innovation and Learning (CiteScore : .) • International Journal of Management and Enterprise Development (CiteScore : .) • International Journal of Sustainable Economy (CiteScore : .) Other Publications • International Journal of Knowledge, Management and Learning • Managing Global Transitions • Management • Scientific Bulletin of Politehnica University of Timisoara • ToKnowPress, international academic publisher · Video presentation  Competencies for Managing the Digital Transformation: Science – Education – Business rum Interface oF ForumChair:Dr.Egl˙eStaniškien˙e, Kaunas University of Technology, Lithuania Panelists • Dr. Asta Daunoriene, Head of EDU_Lab Center for Excellence in Teaching and Learning, Kaunas University of Technology, Lithuania • Gytis Cibulskis, Head of E-Learning Technology Centre at Kaunas University of Technology, Lithuania • Dr. Susana Amalia de Juana Espinosa, University of Alicante, Spain • Dr. Mikus Dubickis, Head of Quality, RISEBA University of Applied Sciences, Latvia Digital skills are fast becoming essential for people to navigate ordinary day-today tion-Business activitiessuchasusingamobilephonetotransfermoneytofamilymembersvia digital financial services, using the Internet for remote education classes and to research, prepare and deliver coursework, and acquiring basic skills for staying safe online. In the workplace, digital skills are required for an ever-growing number of jobs, and even in traditionally manual sectors like agriculture, digital applications are beginning to make inroads, with a corresponding requirement for some level of digital literacy. Developing a digitally skilled population calls for the involvement of different institutions: universities need to undertake research and determine ch-Educa requirements;governmentinstitutionsneedtodevelopappropriatepolicies; training institutions need to deliver relevant digital skills training; and the private sector and civil society organizations need to support digital adoption and use. Exploiting digital technologies requires new competences, which need to be combined with existing competences to increase business efficiency and introduce digital innovations. Resear ·Videopresentation  Academic Leadership for the Sustainable Future: Academic Impact for Society, Evidence-Based Decision-Making and Leading for Transformation rumo Forum Chair: Dr. Rytis Krušinskas F Kaunas University of Technology, Lithuania Forum Speakers • Dr. Jonas Čeponis, Vice-Rector for Studies, Kaunas University of Technology, Lithuania • Mrs. Aurelija Valeikien˙e, Deputy Director of Centre for Quality Assessment in Higher Education, Lithuania • Dr. Zbigniew Pastuszak, Vice-Rector for Development and Business Cooperation, Maria Curie-Sklodowska University, Poland • Dr. Asta Savanevičien˙e, Principal investigator of Sustainable management eadership research group, School of Economics and Business, Kaunas University of L Technology, Lithuania • Dr. Eric Schoop, Dresden University of Technology, Dresden Faculty of Business and Economics, Chair of Business Information Systems, Germany • Dr. Tamar Dolidze, Batumi State Maritime Academy, Georgia • Dr. Ioseb Gabelaia, RISEBA University of Applied Sciences, Latvia Forum Topic Abstract The discussion will be stimulating and provoking participants to identify and to cademic challenge past and future expectations from Academia, while trying to share A personal approaches and design the next steps needed. · Video presentation  p Workshop on Academic Writing and Publishing o WorkshopChair:Dr.ZbigniewPastuszak sh MariaCurieSkłodowskaUniversity,Poland rk WorkshopCo-Chair:Dr.ValerijDermol International School for Social and Business Studies, Slovenia Panelist Wo • Alen Ježovnik, University of Primorska Press, Slovenia Topics • Gaining knowledge and skills concerning the process of preparing and publishing scientific articles in prestigious scientific journals. • Improving the skills of writing articles. • Gaining knowledge about the review process and the publication procedure, provided by the editor of scientific journals. • Acquiring knowledge and skills on a correct ego preparing an article that scientific. General Program of the Workshop • The process of writing a scientific paper. • Structure and elements of a academic paper. • Searching for relevant scientific journals. • Criteria and the process of reviewing scientific articles. • The process of proofreading and updating a paper following reviewers’ remarks (or preparation of a new version of the paper after its rejection by the journal editor). · Video presentation  Presentations A Conceptual Model of Consumer Behavior when Purchasing Fixed Telecommunications Connections tions Aleš Lukman and Tina Vukasović · Presentation Digital Marketing Strategies to Redefine Retail Banking Bistra Vassileva and Hristo Rafailov · Presentation resenta The Essence of Sustainable Education in Project-based Learning P through Technology Integration in EFL Classroom Ioseb Gabelaia, Tamar Dolidze, and Natia Vasadze · Presentation Socio-Economic Determinants of Implementing Job-killing Technology Innovations in Retail Tomasz Bober · Presentation Industry . and Industry . from the Lean Perspective Raphael Odebrecht Souza, Helio Ferenhof, and Fernando Forcellini · Presentation Digital Divide and the Opportunity Dimension of Economic Inequality: The Case of The Republic of Moldova Rodica Pisica · Presentation When Employees Experience Mistreatment by Customers: The Buffering Effect of Supportive Organizational Climate and Implications of Withdrawal Behaviors Yuquan Li · Presentation Assessing the Knowledge Management Requirements in Construction Industry Organizations Denbeshu Neare Jabo · Presentation  The Effect of Knowledge Management on SMEs’ Competitiveness Sajjad Vojdanian · Presentation tions SanDiego’sInnovationEcosystem:ASystematicLiteratureReview Jukka Majava · Presentation Innovation Technology in Education, Impact on Student Performance Vebina Resuli resenta ·Presentation P PeerInstructionasTeachingMethodinCybersecurityandDataPrivacy Bettina Schneider, and Petra Maria Asprion · Presentation Antecedents of Crowdsourcing in Science: Scale Development and Initial Testing Regina Lenart-Gansiniec · Presentation The Significance of Digital Marketing Strategies for Continuity of SMEs Ioseb Gabelaia, and Lasha Tchelidze · Presentation Mind the Gap: Comparing Competence Development in Business Higher Education and Job Market Expectations Ágnes Raffay-Danyi, Eszter Bogdány, and Gabriella Cserháti · Presentation Relevant Communication Channels: Effective Information Transfer in Employee Communication Claude Meier, Andreas Jäggi, and Catherine Ammann · Presentation Digital Skills Development – Options and a Framework for Implementation Anna Nikoulina · Presentation The Impact of Organizational Culture on the Opportunities and Threats in Digital Transformation Bálint Jakab, Nikoletta Kaszás, and Ildikó Ernszt · Presentation  Supporting Recruitment for Data Science Studies with Web Analytics Łukasz Wiechetek and Marek M ędrek · Presentation Which Leadership Principles Currently have the Most Appeal: tions Leadership in Light of Contemporary Popular Leadership Literature Michael Hagemann · Presentation Digital Transformation and Sustainability of Healthy Social Interactions: An Overview of the Current Status Quo Geoffrey Lugwisha resenta · Presentation P Productization, Product Structure, and data for Supply Chain Traceability Janne Harkonen, Erno Mustonen, and Javier Mauricio Guerrero Rodriguez · Presentation Perspectives on Independence of Quality Assurance Agencies in European Higher Education Context Maja Milas · Presentation Organizational Values and Knowledge Sharing in Public Institution: Economic-Public Sector in Guatemala Sara Alonzo · Presentation Determining Factors of International E-Tutoring Mattis Altmann, Lisa-Marie Langeseem Victor Berger, Maximilian-Alexander Höflich, and Amira Materna · Presentation Towards Smart Agriculture by Enhancing the Knowledge base of the Future Rural Developers in Finland Outiv Virkkula and Ville Isoherranen · Presentation Within the Banks: The Determinants of ESG-Controversies Anna Rita Dipierro · Presentation  Paradigm Shift in the Training and Further Education of Tax Officials – Contemporary Requirements, Consecutive Modularisation, and Concepts for Teaching Digital Competences tions DanielSimonSchaebsandBenjaminPeuthert · Presentation Environmental and Social Practices in the Italian Banking Sector: A Survey on Customers Perceptions Candida Bussoli, Danilo Conte, and Marco Barone · Presentation resentaP IsItReallyProfitabletoBeBCorpintheBankingSector? Chiara Colamartino and Marco Barone · Presentation The Impact of the Communicative Behaviour in Social Media on the University Brand Image Ana Kazaishvili and Lia Khmiadashvili · Presentation Factors Affecting Continuance Intention on Smart Farming in Thailand Pensri Jaroenwanit, Arpasri Sothonvit, and Jirawat Worakantak · Presentation Learning Analytics Dashboards for Online Collaboration Whiteboards: Feasibility Check of an Activity Dashboard to Support the Evaluation of Student Activity within Miro Adam Serafin, Natascha Freitag, and Sebastian Schmidt · Presentation Anomaly Detection in Time Series for Smart Agriculture Vladislav Bína, Jitka Bartošová, and Vladimír Přibyl · Presentation How Well do Organizations Understand the Knowledge that Could Be Lost Marta Elena Mancilla · Presentation Theorizing Human Information Systems Through the Postmodern Juxtaposition of Quantum Entanglements Debra J. Borkovich, Frederick Kohun, and Robert J. Skovira · Presentation  Inclusiveness and Participation: Case Demonstration of Phuket Sandbox during the COVID- Pandemic in  Bordin Rassameethes, Sasivimol Meeampol, Suparerk Sooksmarn, and Kongkiti Phusavat · Presentation tions A Case Study of Kosovan Teachers’ Transition to Distance Education during the COVID- Pandemic Antigona Uka · Presentation How to Better Anticipate Supply Chain Disruptions as Caused by The COVID- resenta Pandemic, to Mitigate Negative Business Impact? P Stefan Wesenauer and Fabian Russ · Presentation Motivation to Share Fake Positive eWOM in the Tourism Industry Maria Elena Aramendia-Muneta · Presentation Responses of Exporting SMEs to Institutional Voids: The Case of Lithuania Egl ˙e M ˙eta Šimk ¯unien ˙e · Presentation Robotization and Technological Tools on the Cusp of the Future Miloš Šinkovec and Gregor Jagodič · Presentation The Live and Virtual Phosphorus Negotiation Game (P-Game): An Introduction to Playing with Sustainable Development Goals (SDGs) Bertalan Vince Lovas, Mate Kiss, Levente Gyetvai, Martin Talas, Bence Halmosi, and Nils Haneklaus · Presentation COVID- Related Concerns and Purchasing Behaviour of US and Polish Consumers Radosław M ącik and Dorota M ącik · Presentation The Right to Education for Non-Majority Ethnic Community in Kosovo and EU Requirements Sabiha Shala and Emirjeta Bersiha · Presentation  Barriers to Exporting Microenterprises Matti Muhos, Martti Saarela, Peetu Virkkala, Jukka Majava, and Jenni Helander · Presentation tions TheInfluenceofCyberSecurityImplementationStrategyonOrganizational Knowledge Management and Performance: A Case Study of Sinapi Aba Savings and Loans in Ghana Aaron Rex Opoku-Ahene and Moti Zwilling · Presentation resenta ChallengesofProjectManagementDuringCovid-: P ACaseStudyofaGovernmentProject Wasinee Noonpakdee · Presentation The Sharing Profits from a Logistics Alliance: A Decision Framework Anna Tatarczak · Presentation Knowledge Management Activities in Ghanaian Businesses: Review of Literature Vincent Amponsah · Presentation Achieving and Sustaining Organisational Performance, the Effect of Knowledge Management Practices Anthony Gyasi-Fosu · Presentation Influence of Personality Factors on the Athlete’s Decision to Study Mateja Gorenc and Mojca Braz · Presentation Vendor Selection in Industry .: Large Process Industry Companies’ Requirements for MSE Technology Providers Peetu Virkkala, Martti Saarela, Matti Muhos, and Leena Parkkila · Presentation The Value of a Wise Use of Time in the Philosopher Seneca: Food for Thought for Young People and Educators Giusy Cristaldi · Presentation  Estimating the Amount of Bio-waste Recycled at Source: Survey Research Jarosław Banaś and Marek M ędrek · Presentation ‘Designing the Design Tools’ Field as a Meta-Research Fractal: tions Setting the Research Agenda Sergey Khromov-Borisov · Presentation Identification of Local and Regional Socio-economic Patterns in Solid Waste Generation Rates Marek Medrek and Jaroslaw Banas resenta · Presentation P Hungarian Entrepreneurs’ Coping Patterns in Connection with the Covid Coronavirus: A Presentation of Good Practices Száva Zsigmond-Heinczinger · Presentation OER-CODEX: Open Educational Resources for Collaborative Online & Distance Education and eXchange Eric Schoop, Florian Lenk, and Nelli Ukhova · Presentation Dialectical View on HPWS and its Outcomes Oksana Pavlova · Presentation Zoo Mission as a Management Tool of Branding Marta Zajac-Ossowska and Barbara Mroz-Gorgon · Presentation Remote Work’s Planning and Preparation: Key Takeaways for Employee Productivity Kusal Madusanka Narankotuwa and Kongkiti Phusavat · Presentation Monetary and Fiscal Response to Covid  vs. Russia Ukrainian War Pellegrino Manfra · Presentation  The Virtue of Roman Law and its Influence on US Constitution and Jurisprudence Pellegrino Pellegrino tions ·Presentation Mega-projects in Practice: Success Factors, Organization, Financing Jan Chadam · Presentation Analysing Video Game and Digital Distribution Platform Market resenta UsingProgramPajek P GregorRozmanandGregorJagodič · Presentation Internal Communication Between Employees of Different Generations and Educational Levels within an Organisation Mateja Zdolšek and Tanja Sedej · Presentation Measuring Well Being: Variables and Their Relationship Arik Sadeh and Cristina Feniser · Presentation Modeling of Reverse Logistics Processes Using Carbon Footprint Measurement Zbigniew Pastuszak, Marek Medrek, Lukasz Wiechetek, and Jaroslaw Banas · Presentation The Level of Digitalization of Marketing in Italian Craft SMEs Fabrizio Gritta · Presentation From Internet to Metaverse: An Immersive Economic Opportunity Under Law Augusto Sebastio · Presentation How Digital Transformation Affects International Employee Adjustment: Literature Review Irma Baneviciene and Vilmante Kumpikaite-Valiuniene · Presentation International eTwinning Project: The All Star Gang Petra Mallion · Presentation  Redesigning a Cross-Cultural Visual Communication Strategy: A Prospective Visual Social Media Marketing Strategy Fabiola Rodas · Presentation tions Financial Literacy Among Students Rebeka Drnovšek and Gregor Jagodič · Presentation The New Normal Between Social Relations and Digital Culture Paolo Ammaturo, Carlo Ammaturo, Maria Bruna Letizia Fallucca, and Paolo Aiello · Presentation resentaP Customer-Based Brand Equity: Conceptual Model Tina Vukasović · Presentation Culture Day Reading and Creativity: Languaging, or How Books Are Made Monika Dobrijevič · Presentation Micro-Entrepreneurs’ Interpersonal Communication Competence Katta Siltavirta · PresentationMatti Muhos, Jonna Koponen, and Peetu Virkkala Success Factors of Digital Transformation: A Case Study of Government Organizations Wasinee Noonpakdee · Presentation A Study on The Influence of Stakeholders’ Relationship Management on Project Value Co-Creation R ¯uta Čiutien ˙e, Ramun ˙e Čiarnien ˙e, Evelina Meilien ˙e, Asta Daunorien ˙e, Vida Dr ąsut ˙e, and Agne Jaraite · Presentation Knowledge Management as a Determinant of Non-Governmental Organisation Strategic Plan Attainment Yoram Siame · Presentation  Challenges and Strategies for Overcoming them Applied by University Teachers in Distance Teaching during the COVID- Pandemic Živil ˙e Stankeviči ¯ut ˙e, Egl ˙e Staniškien ˙e, Joana Ramanauskait ˙e, Asta Daunorien ˙e, tions ValerijDermol,andNadaTrunk · Presentation A Selection of Best Practices to Enhance Teaching Staff Digital Skills Matilde Brotons, Susana Amalia De Juana Espinosa, Vincente Sabater Sempere, and Živil ˙e Stankeviči ¯ut ˙e · Presentation resentaP KeyFacetsforImprovementofCaseStudyBasedonStudents’Insights Asta Savanevičien ˙e, R ¯uta Čiutien ˙e, and Živil ˙e Stankeviči ¯ut ˙e · Presentation Assessment of Competences of Study Programme Directors for Efficient Leadership in Higher Education Jurgita Baryniene, Milda Ratkeviciene, and Asta Daunoriene · Presentation Knowledge Management (KM) Practices and Public Procurement Performance in Uganda: The case of Energy Sector Isaac Kyaligonza · Presentation Edutainment Content in the Digital Age Agim Poshka · Presentation Introduction of Digitally Supported Work-Based Learning in SMEs Valerij Dermol, Aleš Trunk, and Alexander Krauss · Presentation Competency Matrix for Digital Media for Higher Education Staff Susana Amalia de Juana Espinosa, Aleš Trunk, and David Dawson · Presentation Internationally Active – Professionally Valuable: A Case Study from Slovenia Anica Novak Trunk, Alenka Bernik Dermol, and Monika Dr ąg · Presentation  Digital Storytelling in Education Nada Trunk Širca, Valerij Dermol, and Sabrina Brillante · Presentation The Socio-Economic Context of Internal Campania Areas: tions Data and the Qualitative Approach to Restore the Previous Agricultural Mind-Set Gino Fontana, Fabio Testa, and Rocco Sessa · Presentation The Role of Typical Products in the European and International Market: The Excellence of Campania Region resenta Gino Fontana, Fabio Testa, and Rocco Sessa P · Presentation European Policies in Support of Small Enterprises in the Agricultural Sector: EU Policies and Funds for the Development of Agriculture in Campania Region Gino Fontana, Fabio Testa, and Rocco Sessa · Presentation Impacts of Job characteristic and Technostress inhibitors on WFH Job Performance: Context of Banking industry Orapan Khongmalai, Anyanitha Distanont, and Natchapol Tunekkun · Presentation Measurement Model for Social Enterprise in Food Business Anyanitha Distanont · PresentationOrapan Khongmalai Coaches for Digital Learning in SME: Multiplier Concept as a Support Structure for Digital Transformation Stephanie Reiner · Presentation Convergence Innovation of Digital Transformation in the New Normal Alexander Holtermann · Presentation Education Staff Indicators for Slovenia Vesna Skrbinjek · Presentation  Student Motivation and Satisfaction with Their Studies Karmen Jedvaj and Vesna Skrbinjek · Presentation tions TrackingofGraduate(Un)EmploymentinEUHigherEducationArea: Case study of Denmark Data Management Andrej Krček · Presentation resentaP  Projects Dissemination Sessions & Networking essionsS tion isseminaD ts rojecP · Video presentation  ToKnowPress www.toknowpress.net ToKnowPress publishes monographs, journals, and conference proceedings in both printed and online versions. It provides a platform for publishing and promoting tunities thelatestresearchacrossallareasofscience. ToKnowPress is a joint imprint of • Kasetsart University, Bangkok, Thailand, • International School for Social and Business Studies, Celje, Slovenia, and ppor • Maria Curie-Skłodowska University, Lublin, Poland. O Tosubmitamanuscriptorforfurtherinformation,pleasecontacttheEditor-in-Chief. Editor-in-Chief Dr. Nada Trunk Širca, International School for Social and Business Studies, Slovenia info@toknowpress.net Editors Dr. Pornthep Anussornnitisarn, Kasetsart University, Thailand blishing Dr.ZbigniewPastuszak,MariaCurie-SkłodowskaUniversity,Poland u EditorialBoard P Dr.ValerijDermol,InternationalSchoolforSocialandBusinessStudies,Slovenia Dr. Dušan Lesjak, International School for Social and Business Studies, Slovenia Dr. Anna Rakowska, Maria Curie-Skłodowska University, Poland Dr. Bordin Rassameethes, Kasetsart University, Thailand Dr. Punnamee Sachakamol, Kasetsart University, Thailand Dr. Agnieszka Sitko-Lutek, Maria Curie-Skłodowska University, Poland Senior Adviser Dr. Kongkiti Phusavat, Kasetsart University, Thailand Managing and Production Editor Alen Ježovnik, Folio Publishing Services, Slovenia  Document Outline MakeLearn & TIIM 2022 Table of Contents Organizers Welcome Address Conference Boards Conference Aims Conference Programme Keynote Speakers Editors' Panel Research-Education-Business Forum Academic Leadership Forum Workshop on Academic Writing and Publishing Presentations Projects Dissemination Sessions & Networking Publishing Opportunities Call for Papers