Using intentions and expectations perspectives to explore the influence of determinants of loyalty

URN:NBN:SI:doc-YJ4GYWW02010Pirc, Mitjadocuments/doc/Y/URN_NBN_SI_doc-YJ4GYWW0_001.htmdocuments/doc/Y/URN_NBN_SI_doc-YJ4GYWW0_001.pdfdocuments/doc/Y/URN_NBN_SI_doc-YJ4GYWW0_001.txt1015articlestr. 11-231408-1652255764736URN:NBN:SI:doc-YJ4GYWW0engMarketing magazinAkademija MMInClojalnostodločanjepotrošnikipsihologija potrošnikazaupanjeUsing intentions and expectations perspectives to explore the influence of determinants of loyalty