<Record><identifier xmlns="http://purl.org/dc/elements/1.1/">URN:NBN:SI:doc-WY08TE4Z</identifier><date>2015</date><creator>Marolt, Marjeta</creator><creator>Pucihar, Andreja</creator><creator>Zimmermann, Hans Dieter</creator><relation>documents/doc/W/URN_NBN_SI_doc-WY08TE4Z_001.pdf</relation><relation>documents/doc/W/URN_NBN_SI_doc-WY08TE4Z_001.txt</relation><format format_type="issue">4</format><format format_type="volume">48</format><format format_type="type">article</format><format format_type="extent">str. 260-271</format><identifier identifier_type="ISSN">1318-5454</identifier><identifier identifier_type="COBISSID">7494419</identifier><identifier identifier_type="URN">URN:NBN:SI:doc-WY08TE4Z</identifier><language>eng</language><publisher>Moderna organizacija</publisher><source>Organizacija (Kranj)</source><rights>InC</rights><subject language_type_id="eng">communication</subject><subject language_type_id="slv">družbeni mediji</subject><subject language_type_id="slv">komuniciranje</subject><subject language_type_id="slv">konkurenčnost</subject><subject language_type_id="slv">kupci</subject><subject language_type_id="slv">odnosi s strankami</subject><subject language_type_id="slv">podjetja</subject><subject language_type_id="slv">poslovna uspešnost</subject><subject language_type_id="slv">prodaja</subject><title>a literature review</title><title>Social CRM adoption and its impact on performance outcomes</title></Record>