2012 KB34 KB199320262001Vintar, Mirkoštevilka:4letnik:9str. 176-183COBISSID:1274798ISSN:1318-1882URN:URN:NBN:SI:doc-WCNGO8LQslSlovensko društvo InformatikaUporabna informatika (Ljubljana)elektronsko poslovanjeinformacijski sistemijavna upravarazvojE-uprava deset milisekund po velikem poku|Although much has been written about e-government, it has been considered primarily as a technological problem. It is becoming evident, though, that thedevelopment of e-government requires profound changes in basic organisational principles and particularly in business processes, too. The article considers management and organisational points of view of e-government phenomenom. E-government radically changes internal organisational and process structure of government systems and the technological basis of their operations. Moreover, it changes the ways of communication with its users, citizens and organisations, the nature and quality of its services. We shall define hte nature of that change and basic principles which should be taken into account at further development of e-governmentČeprav se o e-upravi v zadnjem času veliko piše, se le-ta obravnava prvenstveno kot tehnološki fenomen. Vse bolj pa postaja jasno, da zahteva razvoj e-uprave globoke spremembe tudi v temeljnih organizacijskih načelih in še posebno v samih poslovnih procesih. Prispevek obravnava upravno-sistemske in organizacijske vidike fenomena e-uprave. E-uprava radikalno spreminja notranji organizacijski in procesni ustroj upravnih sistemov in tehnološke osnove njihovega delovanja, še bolj pa načine komuniciranja uprave z njenimi uporabniki, občani in organizacijami ter naravo in kakovost njenih storitev. Opredelili bomo naravo teh sprememb in temeljna načela, ki bi jih morali upoštevati pri nadaljnem razvoju e-upraveTEXTznanstveno časopisjejournalsSlovenian National E-content AggregatorNational and University Library of SloveniaSlovensko društvo Informatika