The impact of fair insurance services on the quality and strength of the relationship between customers and insurance companies

URN:NBN:SI:doc-VFY0CASA2015Merc Kunej, DomenRogan, DenisŠebjan, Urbandocuments/doc/V/URN_NBN_SI_doc-VFY0CASA_001.pdfdocuments/doc/V/URN_NBN_SI_doc-VFY0CASA_001.txt1325articlestr. 39-51121958681408-1652URN:NBN:SI:doc-VFY0CASAengMarketing magazinAkademija MMInCkvalitetastoritvezavarovalnicezavarovalstvoThe impact of fair insurance services on the quality and strength of the relationship between customers and insurance companies