URN:NBN:SI:doc-U5JG4NP72013Alič, Milenadocuments/doc/U/URN_NBN_SI_doc-U5JG4NP7_001.pdfdocuments/doc/U/URN_NBN_SI_doc-U5JG4NP7_001.txt12articlestr. 55-672232-5867274763520URN:NBN:SI:doc-U5JG4NP7engSlovenian academy of managementDynamic relationships management journalBY-NCbirokracijaISO 9001 standardikvalitetapostopkistandardizagotavljanje kvaliteteimplementationimproper praxes leading to bureaucracyIssues of ISO 9001