657 KB0 KB195720252020Švab, Katarinaštevilka:3/4letnik:64str. 9-28ISSN:0023-2424COBISSID_HOST:84413699URN:URN:NBN:SI:doc-PI5SGA9OslZveza bibliotekarskih društev SlovenijeKnjižnicaknjižnične storitvelibrary servicesneuporabnikinon-usersparentspredšolski otrocipreschool childrenpublic librariessplošne knjižnicestaršiRazlogi za neuporabo storitev splošnih knjižnic| pilotna študija med starši predšolskih otrok|Purpose: Librarians have always been faced with the question of how to get non-users into the library. This question remains relevant also today. The aim of this article is to present opinions and reasons of parents of preschool children for not visiting the libraries, their perception of the library and expectations from the library in order to encourage them to visit the library with their preschool children.Methodology/approach: To obtain more in-depth reasons and data, we conducted a pilot study as a semi-structured personal interview. In February 2020, we interviewed twenty parents of preschool children in various parts of Slovenia who do not attend the library with their children.Results: Although the interviewed group of parents does not visit the library, they have a good opinion of the library, its services and librarians. As their main reason for not using the library services they highlighted the lack of time, problems with accessibil-ity or parking and that their children are still too young to visit the library. Suggested improvements were focused on the events (workshops, social events) that could be at-tended together with the children and not to the library collection. Parents expressed that instead of adaptations in the equipment, they would prefer to have a place in a library (a corner) where they would feel comfortable and not disturbing for others with the sounds and noise their children are causing.Research limitations: The data from the pilot study cannot be generalized, even if the interviews were conducted in different parts of Slovenia. Comments and opinions from non-users are an opportunity to reflect on existing and possible new library services and planned promotion.Originality/practical implications: There are not many qualitative researches with non-library users in Slovenia. Results of this pilot study can be a starting point for further researches in the local communities and for planning new library services, for potential users to respond to their expectations and needsNamen: Knjižničarke in knjižničarji se že od nekdaj spopadajo z vprašanjem, kako pridobiti v knjižnico neuporabnike in nečlane. Vprašanje (p)ostaja aktualno tudi v današnjem času. V prispevku želimo predstaviti mnenja oziroma razloge za neobiskovanje knjižnic staršev predšolskih otrok, kakšna je njihova percepcija knjižnice in kaj bi morala knjižnica narediti, da bi ti starši s svojim otrokom obiskali knjižnico.Metodologija/pristop: Da bi pridobili bolj poglobljene razloge ter podatke, smo izvedli pilotno študijo v obliki polstrukturiranega osebnega intervjuja. V februarju 2020 smo v različnih krajih Slovenije intervjuvali dvajset staršev predšolskih otrok, ki s svojimi otroki ne obiskujejo mladinskega oddelka in njihovi otroci niso člani knjižnice. Rezultati: Čeprav intervjuvana skupina staršev knjižnice ne obiskuje, imajo o knjižnici, njenih storitvah in knjižničarjih dobro mnenje. Kot glavni razlog za neuporabo storitev knjižnice navajajo pomanjkanje časa, težave z dostopnostjo oziroma parkiranjem ter da so njihovi otroci še premajhni, da bi obiskovali knjižnico. V ospredju predlaganih izboljšav in sprememb ni bila knjižnična zbirka, temveč dogodki (delavnice, družabni dogodki), ki bi se jih lahko udeležili skupaj z otrokom. Bolj kot prilagoditve v opremi si želijo kotička, kjer ne bodo čutili, da so otroci s svojim oglašanjem moteči.Omejitve raziskave: Podatkov pilotne raziskave ne moremo posploševati, četudi so bili intervjuji izvedeni v različnih krajih Slovenije. Pripombe in mnenja neuporabnikov so priložnost za razmislek o obstoječih in novih knjižničnih storitvah ter načrtovani promociji. Izvirnost/uporabnost raziskave: V slovenskem prostoru ni veliko tovrstnih kvalitativnih raziskav z neuporabniki knjižnic. Rezultati so lahko izhodišče za nadalje raziskave v lokalni skupnosti in načrtovanje novih knjižničnih storitev za nove uporabnike, da odgovorijo na njihova pričakovanja in potrebeTEXTznanstveno časopisjejournalsSlovenian National E-content AggregatorNational and University Library of SloveniaZveza bibliotekarskih društev Slovenije