URN:NBN:SI:doc-MZ3NZCZ92020Lukman, AlešVukasovič, Tinadocuments/doc/M/URN_NBN_SI_doc-MZ3NZCZ9_001.pdfdocuments/doc/M/URN_NBN_SI_doc-MZ3NZCZ9_001.txt153articleStr. 38321258499URN:NBN:SI:doc-MZ3NZCZ9engToKnowPressManagementBY-SAconsumer behaviourdejavnikifactorsmarketing storitevnakupno vedenjepurchase decisionservice marketingtelecommunicationstelekomunikacijevedenje potrošnikovThe factors influencing the buying decision of customers behaviour