{"?xml":{"@version":"1.0"},"edm:RDF":{"@xmlns:dc":"http://purl.org/dc/elements/1.1/","@xmlns:edm":"http://www.europeana.eu/schemas/edm/","@xmlns:wgs84_pos":"http://www.w3.org/2003/01/geo/wgs84_pos","@xmlns:foaf":"http://xmlns.com/foaf/0.1/","@xmlns:rdaGr2":"http://rdvocab.info/ElementsGr2","@xmlns:oai":"http://www.openarchives.org/OAI/2.0/","@xmlns:owl":"http://www.w3.org/2002/07/owl#","@xmlns:rdf":"http://www.w3.org/1999/02/22-rdf-syntax-ns#","@xmlns:ore":"http://www.openarchives.org/ore/terms/","@xmlns:skos":"http://www.w3.org/2004/02/skos/core#","@xmlns:dcterms":"http://purl.org/dc/terms/","edm:WebResource":[{"@rdf:about":"http://www.dlib.si/stream/URN:NBN:SI:doc-HD3FK7LV/35828e33-bb03-4815-9391-f876f3a7eca2/PDF","dcterms:extent":"556 KB"},{"@rdf:about":"http://www.dlib.si/stream/URN:NBN:SI:doc-HD3FK7LV/8f3e7dcd-809b-4f9a-b285-f2dfb1447e5f/TEXT","dcterms:extent":"70 KB"}],"edm:TimeSpan":{"@rdf:about":"2010-2026","edm:begin":{"@xml:lang":"en","#text":"2010"},"edm:end":{"@xml:lang":"en","#text":"2026"}},"edm:ProvidedCHO":{"@rdf:about":"URN:NBN:SI:doc-HD3FK7LV","dcterms:isPartOf":[{"@rdf:resource":"https://www.dlib.si/details/URN:NBN:SI:spr-AA5Z7TVR"},{"@xml:lang":"sl","#text":"Academica turistica"}],"dcterms:issued":"2026","dc:creator":["Kamel, Noha Ahmed","Youssif, Marwa"],"dc:format":[{"@xml:lang":"sl","#text":"številka:1"},{"@xml:lang":"sl","#text":"letnik:19"},{"@xml:lang":"sl","#text":"str. 71-89, 115"}],"dc:identifier":["DOI:10.26493/2335-4194.19.71-89","ISSN:1855-3303","COBISSID_HOST:281659907","URN:URN:NBN:SI:doc-HD3FK7LV"],"dc:language":"en","dc:publisher":{"@xml:lang":"sl","#text":"University of Primorska Press"},"dc:subject":[{"@xml:lang":"en","#text":"electronic payment methods (EPMs)"},{"@xml:lang":"sl","#text":"elektronske plačilne metode (EPM)"},{"@xml:lang":"en","#text":"e-loyalty"},{"@xml:lang":"en","#text":"e-satisfaction"},{"@xml:lang":"en","#text":"e-trust"},{"@xml:lang":"sl","#text":"e-zadovoljstvo"},{"@xml:lang":"sl","#text":"e-zaupanje"},{"@xml:lang":"sl","#text":"e-zvestoba"},{"@xml:lang":"en","#text":"fintech"}],"dcterms:temporal":{"@rdf:resource":"2010-2026"},"dc:title":{"@xml:lang":"sl","#text":"Fintech and e-payment methods in tourism and hospitality| examining customers' e-satisfaction, e-loyalty, and e-trust during the travel experience|"},"dc:description":{"@xml:lang":"sl","#text":"This study aims to examine the impact of electronic payment methods (EPMs) usage on customers’ e-satisfaction and how their e-satisfaction influences their e-loyalty. Additionally, it investigates the moderating role of customers’ e-trust in the relationship between EPMs usage and customers’ e-satisfaction. The population under study is travellers who have prior experience using e-payment methods within tour ism and hospitality transactions in the MENA region (Middle East and North Africa). Data were gathered online from 211 e-payment users using a convenience-based purposive sampling technique. The findings reveal that EPMs usage has a positive and significant impact on customers’ e- satisfaction. Additionally, customers’ e-satisfaction with EPMs has a positive impact on their e-loyalty. Furthermore, the moderating role of e-trust is significant but has a weak effect in the direction of the relationship between EPMs usage and customers’ e-satisfaction. This study provides valuable insights to enrich the existing literature on fintech services and e-payment methods, particularly in the tourism and hospitality industry. It also suggests how finance, tourism, and hospitality businesses can improve customers’ EPM experiences to boost e-satisfaction, e-loyalty, and e-trust"},"edm:type":"TEXT","dc:type":[{"@xml:lang":"sl","#text":"znanstveno časopisje"},{"@xml:lang":"en","#text":"journals"},{"@rdf:resource":"http://www.wikidata.org/entity/Q361785"}]},"ore:Aggregation":{"@rdf:about":"http://www.dlib.si/?URN=URN:NBN:SI:doc-HD3FK7LV","edm:aggregatedCHO":{"@rdf:resource":"URN:NBN:SI:doc-HD3FK7LV"},"edm:isShownBy":{"@rdf:resource":"http://www.dlib.si/stream/URN:NBN:SI:doc-HD3FK7LV/35828e33-bb03-4815-9391-f876f3a7eca2/PDF"},"edm:rights":{"@rdf:resource":"http://creativecommons.org/licenses/by-sa/4.0/"},"edm:provider":"Slovenian National E-content Aggregator","edm:intermediateProvider":{"@xml:lang":"en","#text":"National and University Library of Slovenia"},"edm:dataProvider":{"@xml:lang":"sl","#text":"Založba Univerze na Primorskem"},"edm:object":{"@rdf:resource":"http://www.dlib.si/streamdb/URN:NBN:SI:doc-HD3FK7LV/maxi/edm"},"edm:isShownAt":{"@rdf:resource":"http://www.dlib.si/details/URN:NBN:SI:doc-HD3FK7LV"}}}}