URN:NBN:SI:doc-D7ZJF7ER2013Wu, Ming-Ludocuments/doc/D/URN_NBN_SI_doc-D7ZJF7ER_001.pdfdocuments/doc/D/URN_NBN_SI_doc-D7ZJF7ER_001.txt2articleiss. 2str. 165-184, 269123818572232-5107URN:NBN:SI:doc-D7ZJF7ERengMednarodna fakulteta za družbene in poslovne študijeInternational journal of management, knowledge and learningBY-SAkvalitetapodjetjaposlovna uspešnoststoritvestrategijauporabnikizadovoljstvoa structural equation modelling approachLinking resource-based strategies to costumer-focused performance for professional services