a case study from the housing facilities sector in the Republic of North Macedonia

URN:NBN:SI:doc-88364CVK2021Blazeska Tabakovska, NatashaBogdanoska-Jovanovska, MimozaGrueski, Dragandocuments/doc/8/URN_NBN_SI_doc-88364CVK_001.pdfdocuments/doc/8/URN_NBN_SI_doc-88364CVK_001.txt192articlestr. 69-90, 15510.17573/cepar.2021.2.042591-224090211587URN:NBN:SI:doc-88364CVKengFakulteta za upravoCentral European Public Administration ReviewBY-NC-NDback officecenter skupnih storiteve-governmente-upravahousing facilities sectornačelo »samo enkrat«once-only principleproces preoblikovanjaprocess reengineeringshared-service centerstanovanjski sektorzaledne službea case study from the housing facilities sector in the Republic of North MacedoniaConsolidating back office with a shared-services center