The strategic management as a factor of customer satisfaction in the foodservice industry in Sarajevo Canton

URN:NBN:SI:doc-7PL06CSI2019Busatlić, SenadGursel, FerdaKetin, SonjaPlojović, Semsudindocuments/doc/7/URN_NBN_SI_doc-7PL06CSI_001.pdfdocuments/doc/7/URN_NBN_SI_doc-7PL06CSI_001.txt14articleiss. 3str. 237-248, 2511854-423122160387URN:NBN:SI:doc-7PL06CSIslvFakulteta za managementManagementBY-NC-NDcustomer satisfactionfood industryfood servicerestaurant managementservice qualityThe strategic management as a factor of customer satisfaction in the foodservice industry in Sarajevo Canton