Automated self-learning chatbot initially built as a FAQs database information retrieval system

URN:NBN:SI:doc-2SR7QDYM2018Galiano, AngeloMaritati, VincenzoMassaro, Alessandrodocuments/doc/2/URN_NBN_SI_doc-2SR7QDYM_001.pdfdocuments/doc/2/URN_NBN_SI_doc-2SR7QDYM_001.txt442articlestr. 515-5250350-559632115495URN:NBN:SI:doc-2SR7QDYMengSlovensko društvo InformatikaInformatica (Ljubljana)BYinformatikanevronske mrežeumetna inteligencavečnivojski samoučeči informacijski sistemiAutomated self-learning chatbot initially built as a FAQs database information retrieval systemmulti-level and intelligent universal virtual front-office implementing neural network