Case study of the insured persons satisfaction with the assistance centre

URN:NBN:SI:doc-1J1VIU9T2020Frančeškin, MartinaJaneš, Aleksanderdocuments/doc/1/URN_NBN_SI_doc-1J1VIU9T_001.pdfdocuments/doc/1/URN_NBN_SI_doc-1J1VIU9T_001.txt15articleiss. 2str. 121-136, 15810.26493/1854-4231.15.121-1361854-423153408515URN:NBN:SI:doc-1J1VIU9TengFakulteta za managementUniversity of Primorska PressManagementBY-SAhealth insurance companyimetniki zavarovalne policeinsured personsmanagement procesovpolicyholdersprocess managementsatisfactionzadovoljstvozavarovancizdravstvena zavarovalnicaCase study of the insured persons satisfaction with the assistance centre