URN:NBN:SI:doc-0BUPCGXN2015Ramovš, Jožedocuments/doc/0/URN_NBN_SI_doc-0BUPCGXN_001.pdfdocuments/doc/0/URN_NBN_SI_doc-0BUPCGXN_001.txt184articlestr. 11408-869X40485677URN:NBN:SI:doc-0BUPCGXNslvInštitut Antona TrstenjakaKakovostna starostInColder peoplepeople with disabilitiesprizadetipublic welfarequality management systemssistemi upravljanja s kakovostjosocial security institutionssocialna pomočstarostnikiustanove socialne pomoči