{"?xml":{"@version":"1.0"},"edm:RDF":{"@xmlns:dc":"http://purl.org/dc/elements/1.1/","@xmlns:edm":"http://www.europeana.eu/schemas/edm/","@xmlns:wgs84_pos":"http://www.w3.org/2003/01/geo/wgs84_pos","@xmlns:foaf":"http://xmlns.com/foaf/0.1/","@xmlns:rdaGr2":"http://rdvocab.info/ElementsGr2","@xmlns:oai":"http://www.openarchives.org/OAI/2.0/","@xmlns:owl":"http://www.w3.org/2002/07/owl#","@xmlns:rdf":"http://www.w3.org/1999/02/22-rdf-syntax-ns#","@xmlns:ore":"http://www.openarchives.org/ore/terms/","@xmlns:skos":"http://www.w3.org/2004/02/skos/core#","@xmlns:dcterms":"http://purl.org/dc/terms/","edm:WebResource":[{"@rdf:about":"http://www.dlib.si/stream/URN:NBN:SI:DOC-Q25H2JER/dc9563c8-768d-4aa4-bf09-67367d822f55/PDF","dcterms:extent":"1385 KB"},{"@rdf:about":"http://www.dlib.si/stream/URN:NBN:SI:DOC-Q25H2JER/2e05873a-de21-4f54-b58d-83479f315128/TEXT","dcterms:extent":"0 KB"}],"edm:TimeSpan":{"@rdf:about":"1993-2025","edm:begin":{"@xml:lang":"en","#text":"1993"},"edm:end":{"@xml:lang":"en","#text":"2025"}},"edm:ProvidedCHO":{"@rdf:about":"URN:NBN:SI:DOC-Q25H2JER","dcterms:isPartOf":[{"@rdf:resource":"https://www.dlib.si/details/URN:NBN:SI:spr-PGKNDR0J"},{"@xml:lang":"sl","#text":"Uporabna informatika (Ljubljana)"}],"dcterms:issued":"2022","dc:creator":["Hržica, Rok","Jukić, Tina","Vrbek, Sanja"],"dc:format":[{"@xml:lang":"sl","#text":"številka:2"},{"@xml:lang":"sl","#text":"letnik:30"},{"@xml:lang":"sl","#text":"str. 98-113"}],"dc:identifier":["DOI:10.31449/upinf.164","COBISSID_HOST:117013763","ISSN:1318-1882","URN:URN:NBN:SI:doc-Q25H2JER"],"dc:language":"sl","dc:publisher":{"@xml:lang":"sl","#text":"Slovensko društvo Informatika"},"dc:subject":[{"@xml:lang":"en","#text":"co-creation"},{"@xml:lang":"en","#text":"decision support models"},{"@xml:lang":"en","#text":"digital toolkit"},{"@xml:lang":"sl","#text":"javne storitve"},{"@xml:lang":"sl","#text":"modeli podpore odločanju"},{"@xml:lang":"sl","#text":"orodja"},{"@xml:lang":"sl","#text":"prenova javnih storitev"},{"@xml:lang":"en","#text":"renewal of public services"},{"@xml:lang":"sl","#text":"soustvarjanje"},{"@xml:lang":"sl","#text":"uporabniška izkušnja"},{"@xml:lang":"en","#text":"user journey"}],"dcterms:temporal":{"@rdf:resource":"1993-2025"},"dc:title":{"@xml:lang":"sl","#text":"Soustvarjanje javnih storitev| (ne)izkoriščen potencial digitalnih tehnologij|"},"dc:description":[{"@xml:lang":"sl","#text":"Inspired by the synergy between co-creation and digitalisation, the paper discusses a holistic digital approach to the practical implementation of co-creation at the level of public services. This is achieved by, firstly, a critical analysis of existing co-creation tools, and, secondly, presentation of the structure of the Co-Gov toolkit. The paper concludes that the existing offer of co-creation tools fails to tackle the service level; is limited to a specific policy area or specific phase of the co-creation process; and most importantly, lacks digital dimension. Hence, the Co-Gov toolkit aims to address the gaps noted with the help of its four digital tools: 1) the Co-Ready tool assessing organizational readiness for co-creation; 2) the Co-Serve tool supporting the selection of most suitable public services for renewal through co-creation; 3) the Co-Renew tool supporting the co-creation process during service renewal; and 4) the Co-Master tool assessing the quality of the co-creation process"},{"@xml:lang":"sl","#text":"Članek obravnava celosten digitalni pristop k praktični implementaciji soustvarjanja na ravni javnih storitev. V ta namen najprej (1) kritično analizira obstoječa orodja za podporo soustvarjanju, nato pa (2) predstavi orodja Co-Gov, ki jih razvijamo v okviru EU Obzorje 2020 projekta Cogov.. Ključni izsledek kritične analize je, da se obstoječa orodja za podporo soustvarjanju ne osredotočajo na raven storitev; omejena so bodisi na specifična področja javnih politik bodisi na določeno fazo procesa soustvarjanja; predvsem pa pomanjkljivo izkoriščajo potencial digitalnih tehnologij. Namen orodij Co-Gov je nasloviti te pomanjkljivosti s pomočjo štirih digitalnih orodij: 1. orodje Co-Ready, ki omogoča oceno organizacijske pripravljenosti za soustvarjanje; 2. orodje Co-Serve, ki podpira izbiro najprimernejše javne storitve, za prenovo s pomočjo soustvarjanja z uporabniki storitve; 3. orodje Co-Renew, ki podpira proces soustvarjanja med prenovo javnih storitev in 4. orodje Co-Master, ki podpira oceno kakovosti procesa soustvarjanja med prenovo storitve"}],"edm:type":"TEXT","dc:type":[{"@xml:lang":"sl","#text":"znanstveno časopisje"},{"@xml:lang":"en","#text":"journals"},{"@rdf:resource":"http://www.wikidata.org/entity/Q361785"}]},"ore:Aggregation":{"@rdf:about":"http://www.dlib.si/?URN=URN:NBN:SI:DOC-Q25H2JER","edm:aggregatedCHO":{"@rdf:resource":"URN:NBN:SI:DOC-Q25H2JER"},"edm:isShownBy":{"@rdf:resource":"http://www.dlib.si/stream/URN:NBN:SI:DOC-Q25H2JER/dc9563c8-768d-4aa4-bf09-67367d822f55/PDF"},"edm:rights":{"@rdf:resource":"http://rightsstatements.org/vocab/InC/1.0/"},"edm:provider":"Slovenian National E-content Aggregator","edm:intermediateProvider":{"@xml:lang":"en","#text":"National and University Library of Slovenia"},"edm:dataProvider":{"@xml:lang":"sl","#text":"Slovensko društvo Informatika"},"edm:object":{"@rdf:resource":"http://www.dlib.si/streamdb/URN:NBN:SI:DOC-Q25H2JER/maxi/edm"},"edm:isShownAt":{"@rdf:resource":"http://www.dlib.si/details/URN:NBN:SI:DOC-Q25H2JER"}}}}