50 KB193 KB46 KB199320252012Bobek, SamoSternad, Simonaletnik:20številka:4str. 207-217COBISSID:11305500ISSN:1318-1882URN:URN:NBN:SI:doc-GBS32EJGslSlovensko društvo InformatikaUporabna informatika (Ljubljana)corporationinformacijska tehnologijainformatikainformation scienceinformation technologymodelipodjetjeposlovni procesDejavniki sprejetja celovitih programskih rešitev|Due to their scope and complexity, ERP solutions should receive a lot of attention not only regarding their selection and implementation phases, but also their usage. Although literature frequently states that a successful use of ERP solutions depends on the users, a more detailed review of the topic has revealed that the question concerning the factors which influence the actual adoption and use of ERP solutions has not yet been properly answered. The purpose of this paper is to present the adapted technological acceptance model (TAM) as one of the most widely used models for explaining the behavioural intention and the actual usage of ERP solutions. We adapted this model to explain which factors most fully assess the degree of the ERP usage. These factors are: social influence, business processes fit, user manuals, system performance, data quality, computer anxiety and personal innovativeness toward IT. Apart from the presented model, the paper also identifies the external factors which affect the acceptance and the use of the ERP solutions and indicates theoretical foundations for further applied research based on the findings of our studyCelovitim programskim rešitvam (v nadaljevanju rešitve ERP) je zaradi velikosti in kompleksnosti treba nameniti veliko pozornosti, ne samo v fazah izbire in uvedbe, pač pa tudi v fazi uporabe. Kljub temu, da je v literaturi večkrat omenjeno, da je uspešna uporaba rešitev ERP odvisna od uporabnikov, pa natančen pregled literature na tem področju ne ponuja jasnih odgovorov na vprašanje, kateri dejavniki in v kolikšni meri vplivajo na sprejetje in uporabo rešitev ERP pri uporabnikih. V ta namen smo prilagodili model dejavnikov sprejetja tehnologije tako, da lahko pojasnimo, kateri dejavniki čim celoviteje ocenjujejo stopnjo uporabe rešitve ERP. Ti dejavniki so: prilagajanje poslovnim procesom, vpliv okolja, kakovost podatkov, zmogljivost sistema, uporabniška navodila, osebna innovativnost glede uporabe računalnika in strah pred računalnikom. V prispevku bomo predstavili model, izpostavili zunanje dejavnike in na koncu nakazali teoretične smeri nadaljnjega raziskovanja skladno z novimi spoznanji, pridobljenimi v raziskaviTEXTznanstveno časopisjejournalsSlovenian National E-content AggregatorNational and University Library of SloveniaSlovensko društvo Informatika