{"?xml":{"@version":"1.0"},"edm:RDF":{"@xmlns:dc":"http://purl.org/dc/elements/1.1/","@xmlns:edm":"http://www.europeana.eu/schemas/edm/","@xmlns:wgs84_pos":"http://www.w3.org/2003/01/geo/wgs84_pos","@xmlns:foaf":"http://xmlns.com/foaf/0.1/","@xmlns:rdaGr2":"http://rdvocab.info/ElementsGr2","@xmlns:oai":"http://www.openarchives.org/OAI/2.0/","@xmlns:owl":"http://www.w3.org/2002/07/owl#","@xmlns:rdf":"http://www.w3.org/1999/02/22-rdf-syntax-ns#","@xmlns:ore":"http://www.openarchives.org/ore/terms/","@xmlns:skos":"http://www.w3.org/2004/02/skos/core#","@xmlns:dcterms":"http://purl.org/dc/terms/","edm:WebResource":[{"@rdf:about":"http://www.dlib.si/stream/URN:NBN:SI:DOC-BZTE3N1Q/828eb2d6-70dd-42d2-90f7-1c9f2d24cee6/PDF","dcterms:extent":"392 KB"},{"@rdf:about":"http://www.dlib.si/stream/URN:NBN:SI:DOC-BZTE3N1Q/7a6f2fb0-d045-4706-afc7-89db49a0d417/TEXT","dcterms:extent":"0 KB"}],"edm:TimeSpan":{"@rdf:about":"2013-2025","edm:begin":{"@xml:lang":"en","#text":"2013"},"edm:end":{"@xml:lang":"en","#text":"2025"}},"edm:ProvidedCHO":{"@rdf:about":"URN:NBN:SI:DOC-BZTE3N1Q","dcterms:isPartOf":[{"@rdf:resource":"https://www.dlib.si/details/URN:NBN:SI:SPR-XAYCFMST"},{"@xml:lang":"sl","#text":"Journal of energy technology"}],"dcterms:issued":"2025","dc:creator":["Sotošek, Nina","Virtič, Peter"],"dc:format":[{"@xml:lang":"sl","#text":"letnik:18"},{"@xml:lang":"sl","#text":"številka:2"},{"@xml:lang":"sl","#text":"str. 123-141"}],"dc:identifier":["DOI:10.18690/jet.18.2.123-142.2025","ISSN:1855-5748","COBISSID_HOST:250861827","URN:URN:NBN:SI:doc-BZTE3N1Q"],"dc:language":"en","dc:publisher":[{"@xml:lang":"sl","#text":"Fakulteta za energetiko"},{"@xml:lang":"sl","#text":"University of Maribor, University of Maribor Press"}],"dc:subject":[{"@xml:lang":"sl","#text":"Agencija za energijo"},{"@xml:lang":"en","#text":"consumer protection"},{"@xml:lang":"en","#text":"Directive (EU) 2019/944"},{"@xml:lang":"sl","#text":"Direktiva (EU) 2019/944"},{"@xml:lang":"en","#text":"electricity market"},{"@xml:lang":"en","#text":"emergency supply"},{"@xml:lang":"sl","#text":"energetska revščina"},{"@xml:lang":"en","#text":"Energy Agency"},{"@xml:lang":"en","#text":"energy poverty"},{"@xml:lang":"sl","#text":"oskrba v sili"},{"@xml:lang":"sl","#text":"ranljivi odjemalci"},{"@xml:lang":"sl","#text":"trg z električno energijo"},{"@xml:lang":"sl","#text":"varstvo potrošnikov"},{"@xml:lang":"en","#text":"vulnerable customers"},{"@xml:lang":"en","#text":"ZOEE"}],"dcterms:temporal":{"@rdf:resource":"2013-2025"},"dc:title":{"@xml:lang":"sl","#text":"Consumer protection in the electricity market in the European Union and Slovenia| vulnerable customers and emergency supply|"},"dc:description":[{"@xml:lang":"sl","#text":"The article examines consumer protection in the electricity market, focusing on vulnerable customers and the right to emergency supply. At EU level, it outlines the development from the energy legislative packages to Directive (EU) 2019/944, which strengthens consumer rights and requires Member States to define and protect vulnerable groups. In Slovenia, these issues are regulated by Article 33 of the Electricity Supply Act (ZOEE), implemented through the System Operating Instructions (SONDSEE) and the Energy Agency’s act on criteria for ensuring emergency supply. The article applies normative and comparative legal analysis, reviews the Energy Agency’s Annual Reports, and analyzes case law. The findings reveal a gap between regulation and practice, as only one request for emergency supply was approved in Slovenia, in 2019. It proposes clearer criteria, simpler procedures, and more effective consumer information, particularly for vulnerable groups, to ensure the right to emergency supply is realized in practice"},{"@xml:lang":"sl","#text":"Članek obravnava varstvo potrošnikov na trgu z električno energijo s posebnim poudarkom na ranljivih odjemalcih in pravici do nujne oskrbe. Na ravni Evropske unije prikazuje razvoj od energetskih zakonodajnih svežnjev do Direktive (EU) 2019/944, ki krepi pravice odjemalcev ter državam članicam EU nalaga opredelitev in zaščito ranljivih skupin. Pojem ranljivega odjemalca in institut nujne oskrbe na področju električne energije v Sloveniji ureja 33. člen Zakona o oskrbi z električno energijo (ZOEE), njegova izvedba pa poteka prek sistemskih obratovalnih navodil (SONDSEE) in akta Agencije za energijo o kriterijih in pravilih za zagotavljanje nujne oskrbe. Metodološko članek uporablja normativno in primerjalno-pravno analizo, pregled letnih poročil Agencije za energijo ter vsebinsko analizo sodne prakse. Ugotovitve kažejo na razhajanje med zakonsko ureditvijo instituta nujne oskrbe in izvedbo v praksi, saj je bila v Sloveniji odobrena le ena zahteva, in sicer leta 2019.Članek zato predlaga oblikovanje jasnejših in življenjsko naravnanih kriterijev, poenostavitev postopkov ter učinkovitejše obveščanje potrošnikov, zlasti ranljivih skupin, da bi se pravica do nujne oskrbe dejansko uresničevala v praksi"}],"edm:type":"TEXT","dc:type":[{"@xml:lang":"sl","#text":"znanstveno časopisje"},{"@xml:lang":"en","#text":"journals"},{"@rdf:resource":"http://www.wikidata.org/entity/Q361785"}]},"ore:Aggregation":{"@rdf:about":"http://www.dlib.si/?URN=URN:NBN:SI:DOC-BZTE3N1Q","edm:aggregatedCHO":{"@rdf:resource":"URN:NBN:SI:DOC-BZTE3N1Q"},"edm:isShownBy":{"@rdf:resource":"http://www.dlib.si/stream/URN:NBN:SI:DOC-BZTE3N1Q/828eb2d6-70dd-42d2-90f7-1c9f2d24cee6/PDF"},"edm:rights":{"@rdf:resource":"http://rightsstatements.org/vocab/InC/1.0/"},"edm:provider":"Slovenian National E-content Aggregator","edm:intermediateProvider":{"@xml:lang":"en","#text":"National and University Library of Slovenia"},"edm:dataProvider":{"@xml:lang":"sl","#text":"Univerza v Mariboru, Fakulteta za energetiko"},"edm:object":{"@rdf:resource":"http://www.dlib.si/streamdb/URN:NBN:SI:DOC-BZTE3N1Q/maxi/edm"},"edm:isShownAt":{"@rdf:resource":"http://www.dlib.si/details/URN:NBN:SI:DOC-BZTE3N1Q"}}}}