57 KB15 KB199420251999Kersnik, Jankoštevilka:3letnik:38str. 389-394ISSN:0025-8121COBISSID:10344409URN:URN:NBN:SI:doc-BWFOQPK7slMedicinski razglediMedicinski razgledibolnikidružinska medicinaPatient satisfactionQuality of health careQuestionnaireszdravstvena negaZadovoljstvo bolnikov| Patient satisfaction|Patient statisfaction is an important aim pursued by medical care. It is determined by the quality of communication, interpersonal relationships and delivery of services. The wey the patient feels about the medical services received is an invaluable indicator of the quality of care, which can be used for setting priorities for quality improvementZadovoljstvo bolnikov je pomemben izid zdravstvene oskrbe in prikazuje predvsem kakovost sporazumevanja, medosebnih odnosov in organizacije dela. Mnenje bolnikov o lastnih izkušnjah z zdravstveno oskrbo je zato dragocen prispevek pri oceni kakovosti dela in odkrivanju tistih področij dela, ki zahtevajo izboljšaveTEXTznanstveno časopisjejournalsSlovenian National E-content AggregatorNational and University Library of SloveniaDruštvo Medicinski razgledi