URN:NBN:SI:DOC-ANDW1UHQ2012Atorough, PeterDonaldson, BillHarris, Ainsliedocuments/doc/A/URN_NBN_SI_doc-ANDW1UHQ_001.pdfdocuments/doc/A/URN_NBN_SI_doc-ANDW1UHQ_001.txt23articlestr. 161-1691855-931X513631618URN:NBN:SI:doc-ANDW1UHQengGEA CollegeAdvances in business related scientific research journalBYInternetnon-response biasrepresentative samplessurveyevidence from a UK-wide survey of consumersImproving representativeness in online surveys using a combined internet / postal approach