26. MAREC 2004
26. MARCH 2004 št. / No 90
20 TRGOVINA IN DRUGE STORITVENE DEJAVNOSTI 
 DISTRIBUTIVE TRADE AND OTHER SERVICE ACTIVITIES 
št. / No 10
 
 
POSLOVNE TENDENCE V STORITVENIH DEJAVNOSTIH, SLOVENIJA, APRIL 2002 – MAREC 2004 
BUSINESS TENDENCY IN SERVICES, SLOVENIA, APRIL 2002 – MARCH 2004 
   
 Poslovne tendence v storitvenih dejavnostih so v 
primerjavi s preteklim mesecem enake. Glede na isti 
mesec lanskega leta je kazalnik 1 točko nižji in za 1 
odstotno točko pod lanskim povprečjem. 
 Business tendencies in services remained the same as 
in the previous month. The confidence indicator was 1 
percentage point lower than in March 2003 and 1 
percentage point under last year’s average. 
 
 Na gibanje kazalnika zaupanja sta vplivali predvsem 
ocena sedanjega poslovnega položaja in pričakovanega 
povpraševanja. 
 The evolution of the confidence indicator was 
influenced by the appreciation of the present business 
situation and expected demand. 
 
 Kazalniki pričakovanj in stanj so se poslabšali, razen 
kazalnika zaposlovanja in pričakovanega povpraševanja. 
 The appreciation of the situation and expectations 
deteriorated, except the employment indicator and 
expected demand. 
 
 
 
1.  KAZALEC ZAUPANJA1) V SLOVENIJI, APRIL 2002 – MAREC 2004 
 CONFIDENCE INDICATOR1) IN SLOVENIA, APRIL 2002 – MARCH 2004 
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originalni podatki - Slov enija / raw  data - Slov enia pov prečje / long-term av erage
© SURS
 
1)  Kazalec zaupanja je povprečje ravnotežij na vprašanja o poslovnem položaju ter sedanjem in pričakovanem povpraševanju.  
  The confidence indicator is an average of responses (balances) to questions on business situation and present and expected demand. 
 Statistične informacije, št. 90/2004 
2 Rapid reports No 90/2004 
 
2.    GIBANJE EKONOMSKIH KAZALCEV V STORITVENIH DEJAVNOSTIH, APRIL 2002 – MAREC 2004 
 EVOLUTION OF ECONOMIC INDICATORS IN SERVICES IN SLOVENIA, APRIL 2002 – MARCH 2004  
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months 
   
 Poslovni položaj / Business situation
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- storitvene dejavnosti 
services 
- - - - - povprečje 
long-term average 
 
Statistične informacije, št. 90/2004 
Rapid reports No 90/2004 3 
 
2.1 Gibanje ekonomskih kazalcev v gostinstvu in s turizmom povezanih dejavnostih, marec 2003 – marec 2004 
 Evolution of economic indicators in hotels and restaurants and in tourist assistance activities, March 2003 – March 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
 Poslovni položaj / Business situation
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- gostinstvo in s turizmom povezane dejavnosti hotels and restaurants, and tourist assistance activities   
storitvene dejavnosti  
services 
 - - - - - povprečje 
long-term average 
 
 Statistične informacije, št. 90/2004 
4 Rapid reports No 90/2004 
 
2.2  Gibanje ekonomskih kazalcev v kopenskem, vodnem in zračnem prometu, marec 2003 – marec 2004 
 Evolution of economic indicators in land, water and air transport, March 2003 – March 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
 Poslovni položaj / Business situation
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- kopenski, vodni in zračni promet land, water and air transport   
storitvene dejavnosti 
services 
 - - - - - povprečje 
long-term average 
 
Statistične informacije, št. 90/2004 
Rapid reports No 90/2004 5 
 
2.3  Gibanje ekonomskih kazalcev za dejavnost: pošte, telekomunikacij in obdelava podatkov, marec 2003 – marec 2004 
 Evolution of economic indicators in post and telecommunication and in data processing, March 2003 – March 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months 
   
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- pošta, telekomunikacije in obdelava podatkov post and telecommunication, data processing   
storitvene dejavnosti 
services 
 - - - - - povprečje 
long-term average 
 
 Statistične informacije, št. 90/2004 
6 Rapid reports No 90/2004 
 
2.4 Gibanje ekonomskih kazalcev za dejavnost: finančno posredništvo, marec 2003 – marec 2004 
 Evolution of economic indicators in financial intermediation, March 2003 – March 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
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- finančno posredništvo 
financial intermediation 
  storitvene dejavnosti  
services 
- - - - - povprečje 
long-term average 
 
Statistične informacije, št. 90/2004 
Rapid reports No 90/2004 7 
 
2.5  Gibanje ekonomskih kazalcev za dejavnost: poslovanje z nepremičninami, najem in poslovne storitve, marec 2003 – marec 2004 
 Evolution of economic indicators in real estate activities, renting and business services, March 2003 – March 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
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- poslovanje z nepremičninami, najem in poslovne storitve real estate activities, renting and business services   
storitvene dejavnosti  
services 
 - - - - - povprečje 
long-term average 
 
 Statistične informacije, št. 90/2004 
8 Rapid reports No 90/2004 
 
2.6  Gibanje ekonomskih kazalcev za dejavnost javne higiene in druge osebne storitvene dejavnosti, marec 2003 – marec 2004 
 Evolution of economic indicators in sewage disposal and other service activities, March 2003 – March 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
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- dejavnost javne higiene in druge osebne storitvene dejavnosti sewage disposal and other service activities   
storitvene dejavnosti  
services 
- - - - - dolgoletno povprečje 
long-term average 
 
Statistične informacije, št. 90/2004 
Rapid reports No 90/2004 9 
 
3.  GIBANJE EKONOMSKIH KAZALCEV V STORITVENIH DEJAVNOSTIH V EU1), APRIL 2002 – MAREC 2004 
 EVOLUTION OF ECONOMIC INDICATORS IN SERVICE IN THE EU1), APRIL 2002 – MARCH 2004 
 
Ocena stanj / Appreciation of situation  Kazalec zaupanja / Confidence indicator 
   
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  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
  
 
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                 Pričakovano zaposlovanje / Ex pected  employ ment
  
 
 
 
1) Vir podatkov za EU je Evropska komisija; podatki so desezonirani. Podatki za zadnji mesec nam niso na voljo. 
Data source for EU is the European Commission; data are seasonally adjusted. Data for the last month are not available. 
 Statistične informacije, št. 90/2004 
10 Rapid reports No 90/2004 
 
METODOLOŠKA POJASNILA METHODOLOGICAL EXPLANATIONS 
Namen raziskovanja Purpose of the survey 
Namen kvalitativne Ankete o poslovnih tendencah v 
storitvenih dejavnostih (vprašalnik PA-STOR) je mesečno 
pridobivanje informacij o trenutnih stanjih glavnih 
ekonomskih kazalcev ter ocenitev njihovega gibanja v 
naslednjih mesecih. Rezultati anket so osnova za izračun 
kazalca zaupanja v storitvenih dejavnostih. 
The purpose of the qualitative Survey on Business Tendency in 
Services (questionnaire PA-STOR) is to get monthly 
information about current situations of major economic 
indicators and to evaluate their movement in the following 
months. The survey results are the basis for evaluation of the 
confidence indicator in services. 
Panelno anketo o poslovnih tendencah v storitvenih 
dejavnostih izvajamo v Sloveniji od aprila 2002 s 
poenotenim vprašalnikom, na podlagi poenotene 
metodologije in z enako periodiko, kakor jo izvajajo v 
državah članicah Evropske unije že več desetletij; to 
omogoča neposredno primerljivost podatkov. 
We have been carrying out the Panel Survey on Business 
Tendency in Services in Slovenia since April 2002 with the 
harmonised questionnaire, methodology and periodicity, which 
have been used in EU Member States for several decades. 
Therefore, all data are directly comparable. 
Enote opazovanja Observation units 
Opazujemo podjetja, ki so po Standardni klasifikaciji 
dejavnosti (SKD) razvrščena v storitveno dejavnost, in sicer: 
We are monitoring units that are registered in services 
according to the Standard Classification of Activities: 
• 55 – Gostinstvo 
• 60 –  Kopenski promet; cevovodni transport 
• 61 – Vodni promet 
• 62 – Zračni promet 
• 63.3 – Dejavnost potovalnih agencij in organizatorjev 
potovanj; s turizmom povezane dejavnosti 
• 64 – Pošta in telekomunikacije 
• 65 – Finančno posredništvo, razen zavarovalništva in 
dejavnosti pokojninskih skladov 
• 66 – Zavarovalništvo in dejavnost pokojninskih skladov, 
razen obveznega socialnega zavarovanja 
• 67 – Pomožne dejavnosti v finančnem posredništvu 
• 70 – Poslovanje z nepremičninami 
• 71 – Dajanje strojev in opreme brez upravljavcev v 
najem; izposojanje izdelkov široke porabe 
• 72 – Obdelava podatkov, podatkovne baze in s tem 
povezane dejavnosti 
• 73 – Raziskovanje in razvoj 
• 74 – Druge poslovne dejavnosti 
• 90 – Dejavnosti javne higiene 
 
• 93 – Druge storitvene dejavnosti 
• 55 – Hotels and restaurants 
• 60 –  Land transport; transport via pipelines 
• 61 – Water transport 
• 62 – Air transport 
• 63.3 – Activities of travel agencies and tour operators; 
tourist assistance activities 
• 64 – Post and telecommunications 
• 65 – Financial intermediation, except insurance and 
pension funding 
• 66 – Insurance and pension funding, except compulsory 
social security 
• 67 – Activities auxiliary to financial intermediation 
• 70 – Real estate activities 
• 71 – Renting of machinery and equipment without 
operator and of personal and household goods 
• 72 – Data processing, database activities and other 
computer related activities 
• 73 – Research and development 
• 74 – Other business activities 
• 90 – Sewage and refuse disposal, sanitation and similar 
activities 
• 93 – Other service activities 
Vzorec podjetij je oblikovan na podlagi dveh meril: The sample of enterprises was selected by two criteria: 
• razvrstitve storitvenega podjetja po SKD in 
• velikosti storitvenega podjetja (števila zaposlenih po 
Zakonu o gospodarskih družbah). 
• classification of the enterprise according to the Standard 
Classification of Activities,  
• size of the enterprise (the number of employees in 
accordance with the Companies Act). 
Vir podatkov Data source 
Na vprašalnik PA-STOR odgovarjajo direktorji podjetij ali 
drugi vodilni delavci med 1. in 10. v mesecu.  
Persons responding to the monthly PA-STOR questionnaire 
are managers of enterprises or other executives. They respond 
between the 1st and the 10th of the month.  
Statistične informacije, št. 90/2004 
Rapid reports No 90/2004 11 
 
Zajetje Coverage 
V panelni vzorec smo zajeli vsa velika in 98 % srednjevelikih 
podjetij (99 % zaposlenih v srednjevelikih podjetjih) ter 12 % 
malih podjetij (ali 15 % zaposlenih v malih podjetij), ki so 
razvrščena v storitveno dejavnost. Panelni vzorec pokriva 
18 % podjetij vzorčnega okvira ali 69 % zaposlenih v 
storitvenih dejavnostih. 
The panel includes all large and 98% of medium-sized 
enterprises (99% employees of medium-sized enterprises) and 
12% of small enterprises (or 15% employees of small 
enterprises), the principal activity of which is classified into 
services. The panel covers 18% of the enterprises of the 
studied population or 69% of employees in services. 
Način zbiranja podatkov  Method of data collection 
Anketo izvajamo mesečno po pošti. The survey is carried out monthly by mail. 
Definicije in pojasnila Definitions and explanations 
Ravnotežje je razlika med pozitivnimi in negativnimi 
odgovori, izraženimi v odstotkih. Ravnotežja prikazujejo 
gibanje opazovanih ekonomskih kazalcev (stanj in 
pričakovanj), ne pa dejanskih velikosti ekonomskih 
kazalcev. Grafikoni prikazujejo ravnotežja po posameznih 
vprašanjih. 
The balance is the difference between positive and negative 
answers, expressed in percent. The balance shows the 
movement of observed economic indicators (present situation 
and future expectations), and not the real size of economic 
indicators. The charts show the balance by individual 
questions. 
Kazalec zaupanja je povprečje odgovorov (ravnotežij) na 
vprašanja o poslovnem položaju ter sedanjem in 
pričakovanem povpraševanju po storitvah. 
The confidence indicator is the arithmetic mean of responses 
(balances) to the questions on business situation, and present 
and expected demand. 
Objavljanje  Publishing 
Sodelujoči v anketi prejmejo mesečno informacijo o 
storitvenih dejavnostih. 
Persons participating in the survey get the monthly information 
on services. 
Drugim uporabnikom so ti podatki prav tako dostopni na 
ravni storitvenih dejavnosti. Objavljamo jih  mesečno v 
Statističnih informacijah. 
Other users can also get data for services published monthly in 
Rapid Reports. 
  
VPRAŠANJA QUESTIONS 
Poslovni položaj v zadnjih 3 mesecih: dober, zadovoljiv, 
slab? 
Business situation over the past 3 months: improved, remained 
unchanged, deteriorated? 
Povpraševanje v zadnjih 3 mesecih: povečalo, ostalo enako, 
zmanjšalo? 
Demand over the past 3 months: increased, remained 
unchanged, decreased? 
Zaposlovanje v zadnjih treh mesecih: povečalo, ostalo 
enako, padlo? 
Employment over the past 3 months: increased, remained 
unchanged, decreased? 
Povpraševanje v naslednjih 3 mesecih: povečalo, ostalo 
enako, zmanjšalo? 
Demand over the next 3 months: increase, remain unchanged, 
decrease? 
Zaposlovanje v naslednjih 3 mesecih: povečalo, ostalo 
enako, zmanjšalo? 
Employment over the next 3 months: increase, remain 
unchanged, decrease? 
Prodajne cene v naslednjih mesecih: zvišale, ostale enake, 
znižale? 
Prices over the next 3 months: increase, remain unchanged, 
decrease? 
 
 
 
 
KOMENTAR COMMENT 
Poslovne tendence v storitvenih dejavnostih so v 
primerjavi s preteklim mesecem enake. Glede na isti 
mesec lanskega leta je kazalnik 1 točko nižji in za 1 
odstotno točko pod lanskim povprečjem. 
Business tendencies in services remained the same as in 
the previous month. The confidence indicator was 1 
percentage point lower than in March 2003 and 1 
percentage point under last year’s average. 
 Statistične informacije, št. 90/2004 
12 Rapid reports No 90/2004 
 
Na gibanje kazalnika zaupanja sta vplivali predvsem ocena 
sedanjega poslovnega položaja in pričakovanega 
povpraševanja.  
The evolution of the confidence indicator was influenced by the 
appreciation of the present business situation and expected 
demand. 
Kazalniki pričakovanj in stanj so se poslabšali, razen 
kazalnika zaposlovanja in pričakovanega povpraševanja. 
The appreciation of the situation and expectations deteriorated, 
except the employment indicator and expected demand. 
POSLOVNI POLOŽAJ BUSINESS SITUATION 
V zadnjih treh mesecih je bil poslovni položaj slabši; 
kazalnik je namreč v primerjavi s prejšnjim mesecem 1 
odstotno točko nižji. V primerjavi z lanskim marcem je 
kazalnik 7 odstotnih točk višji in 1 točko pod lanskim 
povprečjem. 
The business situation in the past three months was worse. 
The indicator was namely 1 percentage point lower than in the 
previous month, 7 percentage points higher than in March 2003 
and 1 percentage point lower than last year’s average. 
POVPRAŠEVANJE DEMAND 
V zadnjih mesecih je bilo povpraševanje po storitvah slabše 
za 2 odstotni točki in 7 odstotnih točk pod lanskim 
povprečjem.  Glede na lanski marec je kazalnik enak. Po 
ocenah direktorjev se bo povpraševanje v naslednjih treh 
mesecih izboljšalo (za 2 odstotni točki). Njihova ocena je v 
primerjavi z istim mesecem nižja za 9 odstotnih točk in 5 
odstotnih točk nad lanskim povprečjem. 
In recent months demand for services was down by 2 
percentage points and 7 percentage points lower than last 
year’s average. Compared to March 2003 the indicator 
remained the same. Managers think that demand will improve 
in the next three months by 2 percentage points. Their estimate 
was down by 9 percentage points compared to March 2003 
and up by 5 percentage points compared to last year’s 
average. 
ZAPOSLOVANJE EMPLOYMENT 
V zadnjih treh mesecih se je zaposlovanje po ocenah 
direktorjev izboljšalo. Kazalnik zaposlovanja je bil namreč za 
3 odstotne točke višji kot prejšnji mesec, vendar pa hkrati 
nižji kot marca 2003 (za 20 odstotnih točk) in nižji od 
lanskega povprečja (za 10 odstotnih točk). Tudi v 
prihodnosti pričakujejo zmanjšanje zaposlovanja: kazalnik 
pričakovanega zaposlovanja je bil glede na pretekli mesec 
za 5 odstotnih točk nižji in za 2 odstotni točki nižji od 
lanskega povprečja. Glede na isti mesec lani pa je bil za 18 
odstotnih točk nižji. 
According to managers’ estimates, employment rose in the 
past three months. The employment indicator was namely 3
percentage points higher than in the previous month, but at the 
same time 20 percentage points lower than in March 2003 and 
10 percentage points lower than last year’s average. Managers 
predicted a fall in employment: the indicator of expected 
employment was 5 percentage points lower than in the 
previous month and 2 percentage points lower than last year’s 
average. Compared to March 2003, it was down by 18
percentage points. 
PRODAJNE CENE SELLING PRICES 
V naslednjih mesecih bodo prodajne cene enake. Glede na 
marec lani so bile nižje za 6 odstotnih točk in enake 
lanskemu povprečju. 
Selling prices are expected to remain the same in the next few 
months. Compared to March 2003 the indicator was down by 6 
percentage points and the same as last year’s average. 
 
 
 
 
Statistično raziskovanje je sofinancirala  Evropska komisija. Za 
objavljene podatke in besedila je odgovoren izključno Statistični 
urad Republike Slovenije in ne Evropska komisija. 
The business survey is co-financed by the European Commission. 
However, the European Commission accepts no responsibility or 
liability whatsoever with regard to the material published in this 
document. 
 
 
 
 
 
 
Sestavila / Prepared by: Barbara Mikulec 
Izdaja, založba in tisk Statistični urad Republike Slovenije, Ljubljana, Vožarski 
pot 12 - Uporaba in objava podatkov dovoljena le z navedbo vira - 
Odgovarja generalna direktorica mag. Irena Križman - Urednica zbirke 
Statistične informacije Avguština Kuhar de Domizio - Slovensko besedilo 
jezikovno uredila Joža Lakovič- Angleško besedilo jezikovno uredil Boris Panič - 
Tehnični urednik Anton Rojc - Naklada 660 izvodov - ISSN zbirke Statistične 
informacije 1408-192X - ISSN podzbirke Trgovina in druge storitvene dejavnosti 
1408-9327 - Informacije daje Informacijsko središče, tel.: (01) 241 51 04 - El. 
pošta: info.stat@gov.si - http://www.stat.si. 
Edited, published and printed by the Statistical Office of the Republic of 
Slovenia, Ljubljana, Vožarski pot 12 - These data can be used provided the 
source is acknowledged - Director-General Irena Križman - Rapid Reports 
editor Avguština Kuhar de Domizio - Slovene language editor Joža Lakovič- 
English language editor Boris Panič - Technical editor Anton Rojc - Total print 
run 660 copies - ISSN of Rapid Reports 1408-192X - ISSN of subcollection 
Business tendency in services 1408-9327 - Information is given by the 
Information Centre of the Statistical Office of the Republic of Slovenia, tel.: 
+386 1 241 51 04 - E-mail: info.stat@gov.si - http://www.stat.si.