16. FEBRUAR 2004
16. FEBRUARY 2004 št. / No 40
20 TRGOVINA IN DRUGE STORITVENE DEJAVNOSTI 
 DISTRIBUTIVE TRADE AND OTHER SERVICE ACTIVITIES 
št. / No 5
 
 
POSLOVNE TENDENCE V STORITVENIH DEJAVNOSTIH, SLOVENIJA, APRIL 2002 – JANUAR 2004 
BUSINESS TENDENCY IN SERVICES, SLOVENIA, APRIL 2002 – JANUARY 2004 
   
 Panelno anketo o poslovnih tendencah v storitvenih 
dejavnostih izvajamo v Sloveniji od aprila 2002 s 
poenotenim vprašalnikom, na podlagi poenotene 
metodologije in z enako periodiko, kakor jo izvajajo v 
državah članicah Evropske unije že več desetletij; to 
omogoča neposredno primerljivost podatkov. 
 We have been carrying out the Panel Survey on 
Business Tendency in Services in Slovenia since April 
2002 with the harmonised questionnaire, methodology 
and periodicity, which have been used in EU Member 
States for several decades. Therefore, all data are 
directly comparable. 
 
 Namen kvalitativne Ankete o poslovnih tendencah v 
storitvenih dejavnostih (vprašalnik PA-STOR) je 
mesečno pridobivanje informacij o trenutnih stanjih 
glavnih ekonomskih kazalcev v storitvenih dejavnostih 
ter ocenitev njihovega gibanja v naslednjih mesecih. 
Rezultati anket so osnova za izračun kazalca zaupanja 
v storitvenih dejavnostih. 
 The purpose of the qualitative Survey on Business 
Tendency in Services (questionnaire PA-STOR) is to 
get monthly information about current situations of 
major economic indicators in services and to evaluate 
their movement in the following months. The survey 
results are the basis for evaluation of the confidence 
indicator in services. 
 
   
 
 
1.  KAZALEC ZAUPANJA1) V SLOVENIJI, APRIL 2002 – JANUAR 2004 
 CONFIDENCE INDICATOR1) IN SLOVENIA, APRIL 2002 – JANUARY 2004 
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originalni podatki - Slov enija / raw  data - Slov enia pov prečje / long-term av erage
© SURS
 
1)  Kazalec zaupanja je povprečje ravnotežij na vprašanja o poslovnem položaju ter sedanjem in pričakovanem povpraševanju.  
  The confidence indicator is an average of responses (balances) to questions on business situation and present and expected demand. 
 Statistične informacije, št. 40/2004 
2 Rapid reports No 40/2004 
 
2.  GIBANJE EKONOMSKIH KAZALCEV V STORITVENIH DEJAVNOSTIH, APRIL 2002 - JANUAR 2004 
 EVOLUTION OF ECONOMIC INDICATORS IN SERVICES IN SLOVENIA, APRIL 2002 - JANUARY 2004  
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months 
   
 Poslovni položaj / Business situation
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Pričakovano povpraševanje / Ev olution of demand ex pected in the
months ahead
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employ ment
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- storitvenih dejavnostih 
services 
- - - - - povprečje 
long-term average 
 
Statistične informacije, št. 40/2004 
Rapid reports No 40/2004 3 
 
2.1 Gibanje ekonomskih kazalcev v gostinstvu in s turizmom povezanih dejavnostih, januar 2003 - januar 2004 
 Evolution of economic indicators in hotels and restaurants and in tourist assistance activities, January 2003 - January 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
 Poslovni položaj / Business situation
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Povpraševanje / Ev olution of demand in recent months 
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the months ahead
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- gostinstvo in s turizmom povezane dejavnosti hotels and restaurants, and tourist assistance activities   
storitvenih dejavnostih  
services 
 - - - - - povprečje 
long-term average 
 
 Statistične informacije, št. 40/2004 
4 Rapid reports No 40/2004 
 
2.2  Gibanje ekonomskih kazalcev v kopenskem, vodnem in zračnem prometu, januar 2003 - januar 2004 
 Evolution of economic indicators in land, water and air transport, January 2003 - January 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
 Poslovni položaj / Business situation
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in the months ahead
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% Zaposlovanje /  Employ ment
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% Pričakovano zaposlovanje / Ex pected employ ment
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- kopenski, vodni in zračni promet land, water and air transport   
storitvenih dejavnostih 
services 
 - - - - - povprečje 
long-term average 
 
Statistične informacije, št. 40/2004 
Rapid reports No 40/2004 5 
 
2.3  Gibanje ekonomskih kazalcev za dejavnost: pošte, telekomunikacij in obdelava podatkov, januar 2003 - januar 2004 
 Evolution of economic indicators in post and telecommunication and in data processing, January 2003 - January 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months 
   
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% Poslovni položaj / Business situation
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Pričakovane prodajne cene / Selling prices ex pectations
  
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- pošta, telekomunikacije in obdelava podatkov post and telecommunication, data processing   
storitvenih dejavnostih 
services 
 - - - - - povprečje 
long-term average 
 
 Statistične informacije, št. 40/2004 
6 Rapid reports No 40/2004 
 
2.4 Gibanje ekonomskih kazalcev za dejavnost: finančno posredništvo, januar 2003 - januar 2004 
 Evolution of economic indicators in financial intermediation, January 2003 - January 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
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Pričakovane prodajne cene / Selling prices ex pectations
  
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% Pričakovano zaposlovanje / Ex pected employ ment
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- finančno posredništvo 
financial intermediation 
  storitvenih dejavnostih  
services 
- - - - - povprečje 
long-term average 
 
Statistične informacije, št. 40/2004 
Rapid reports No 40/2004 7 
 
2.5  Gibanje ekonomskih kazalcev za dejavnost: poslovanje z nepremičninami, najem in poslovne storitve, januar 2003 - januar 
2004 
 Evolution of economic indicators in real estate activities, renting and business services, January 2003 - January 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
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% Poslovni položaj / Business situation
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Povpraševanje / Ev olution of demand in recent months  
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- poslovanje z nepremičninami, najem in poslovne storitve real estate activities, renting and business services   
storitvenih dejavnostih  
services 
 - - - - - povprečje 
long-term average 
 
 Statistične informacije, št. 40/2004 
8 Rapid reports No 40/2004 
 
2.6  Gibanje ekonomskih kazalcev za dejavnost javne higiene in druge osebne storitvene dejavnosti, januar 2003 - januar 2004 
 Evolution of economic indicators in sewage disposal and other service activities, January 2003 - January 2004 
 
Ocena stanj / Appreciation of situation  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
   
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 Pričakovane prodajne cene / Selling prices ex pectations
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- dejavnost javne higiene in druge osebne storitvene dejavnosti sewage disposal and other service activities   
storitvenih dejavnostih  
services 
- - - - - dolgoletno povprečje 
long-term average 
 
Statistične informacije, št. 40/2004 
Rapid reports No 40/2004 9 
 
3.  GIBANJE EKONOMSKIH KAZALCEV V STORITVENIH DEJAVNOSTIH V EU1), APRIL 2002 - JANUAR 2003 
 EVOLUTION OF ECONOMIC INDICATORS IN SERVICE IN THE EU1), APRIL 2002 - JANUAR 2003 
 
Ocena stanj / Appreciation of situation  Kazalec zaupanja / Confidence indicator 
   
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  Pričakovanja v naslednjih 3 mesecih / Expectations in the next 3 months
  
 
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 Povpraševanje / Ev olution of demand in recent months  
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Pričakovano povpraševanje / Ev olution of demand ex pected in
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                 Pričakovano zaposlovanje / Ex pected  employ ment
  
 
 
 
1) Vir podatkov za EU je Evropska komisija; podatki so desezonirani. Podatki za zadnji mesec nam niso na voljo. 
Data source for EU is the European Commission; data are seasonally adjusted. Data for the last month are not available. 
 Statistične informacije, št. 40/2004 
10 Rapid reports No 40/2004 
 
METODOLOŠKA POJASNILA METHODOLOGICAL EXPLANATIONS 
Namen raziskovanja Purpose of the survey 
Namen kvalitativne Ankete o poslovnih tendencah v 
storitvenih dejavnostih (vprašalnik PA-STOR) je mesečno 
pridobivanje informacij o trenutnih stanjih glavnih 
ekonomskih kazalcev ter ocenitev njihovega gibanja v 
naslednjih mesecih. Rezultati anket so osnova za izračun 
kazalca zaupanja v storitvenih dejavnostih. 
The purpose of the qualitative Survey on Business Tendency in 
Services (questionnaire PA-STOR) is to get monthly 
information about current situations of major economic 
indicators and to evaluate their movement in the following 
months. The survey results are the basis for evaluation of the 
confidence indicator in services. 
Panelno anketo o poslovnih tendencah v storitvenih 
dejavnostih izvajamo v Sloveniji od aprila 2002 s 
poenotenim vprašalnikom, na podlagi poenotene 
metodologije in z enako periodiko, kakor jo izvajajo v 
državah članicah Evropske unije že več desetletij; to 
omogoča neposredno primerljivost podatkov. 
We have been carrying out the Panel Survey on Business 
Tendency in Services in Slovenia since April 2002 with the 
harmonised questionnaire, methodology and periodicity, which 
have been used in EU Member States for several decades. 
Therefore, all data are directly comparable. 
Enote opazovanja Observation units 
Opazujemo podjetja, ki so po Standardni klasifikaciji 
dejavnosti (SKD) razvrščena v storitveno dejavnost, in sicer: 
We are monitoring units that are registered in services 
according to the Standard Classification of Activities: 
• 55 – Gostinstvo 
• 60 –  Kopenski promet; cevovodni transport 
• 61 – Vodni promet 
• 62 – Zračni promet 
• 63.3 – Dejavnost potovalnih agencij in organizatorjev 
potovanj; s turizmom povezane dejavnosti 
• 64 – Pošta in telekomunikacije 
• 65 – Finančno posredništvo, razen zavarovalništva in 
dejavnosti pokojninskih skladov 
• 66 – Zavarovalništvo in dejavnost pokojninskih skladov, 
razen obveznega socialnega zavarovanja 
• 67 – Pomožne dejavnosti v finančnem posredništvu 
• 70 – Poslovanje z nepremičninami 
• 71 – Dajanje strojev in opreme brez upravljavcev v 
najem; izposojanje izdelkov široke porabe 
• 72 – Obdelava podatkov, podatkovne baze in s tem 
povezane dejavnosti 
• 73 – Raziskovanje in razvoj 
• 74 – Druge poslovne dejavnosti 
• 90 – Dejavnosti javne higiene 
 
• 93 – Druge storitvene dejavnosti 
• 55 – Hotels and restaurants 
• 60 –  Land transport; transport via pipelines 
• 61 – Water transport 
• 62 – Air transport 
• 63.3 – Activities of travel agencies and tour operators; 
tourist assistance activities 
• 64 – Post and telecommunications 
• 65 – Financial intermediation, except insurance and 
pension funding 
• 66 – Insurance and pension funding, except compulsory 
social security 
• 67 – Activities auxiliary to financial intermediation 
• 70 – Real estate activities 
• 71 – Renting of machinery and equipment without 
operator and of personal and household goods 
• 72 – Data processing, database activities and other 
computer related activities 
• 73 – Research and development 
• 74 – Other business activities 
• 90 – Sewage and refuse disposal, sanitation and similar 
activities 
• 93 – Other service activities 
Vzorec podjetij je oblikovan na podlagi dveh meril: The sample of enterprises was selected by two criteria: 
• razvrstitve storitvenega podjetja po SKD in 
• velikosti storitvenega podjetja (števila zaposlenih po 
Zakonu o gospodarskih družbah). 
• classification of the enterprise according to the Standard 
Classification of Activities,  
• size of the enterprise (the number of employees in 
accordance with the Companies Act). 
Vir podatkov Data source 
Na vprašalnik PA-STOR odgovarjajo direktorji podjetij ali 
drugi vodilni delavci med 1. in 10. v mesecu.  
Persons responding to the monthly PA-STOR questionnaire 
are managers of enterprises or other executives. They respond 
between the 1st and the 10th of the month.  
Statistične informacije, št. 40/2004 
Rapid reports No 40/2004 11 
 
Zajetje Coverage 
V panelni vzorec smo zajeli vsa velika in 98 % srednjevelikih 
podjetij (99 % zaposlenih v srednjevelikih podjetjih) ter 12 % 
malih podjetij (ali 15 % zaposlenih v malih podjetij), ki so 
razvrščena v storitveno dejavnost. Panelni vzorec pokriva 
18 % podjetij vzorčnega okvira ali 69 % zaposlenih v 
storitvenih dejavnostih. 
The panel includes all large and 98% of medium-sized 
enterprises (99% employees of medium-sized enterprises) and 
12% of small enterprises (or 15% employees of small 
enterprises), the principal activity of which is classified into 
services. The panel covers 18% of the enterprises of the 
studied population or 69% of employees in services. 
Način zbiranja podatkov  Method of data collection 
Anketo izvajamo mesečno po pošti. The survey is carried out monthly by mail. 
Definicije in pojasnila Definitions and explanations 
Ravnotežje je razlika med pozitivnimi in negativnimi 
odgovori, izraženimi v odstotkih. Ravnotežja prikazujejo 
gibanje opazovanih ekonomskih kazalcev (stanj in 
pričakovanj), ne pa dejanskih velikosti ekonomskih 
kazalcev. Grafikoni prikazujejo ravnotežja po posameznih 
vprašanjih. 
The balance is the difference between positive and negative 
answers, expressed in percent. The balance shows the 
movement of observed economic indicators (present situation 
and future expectations), and not the real size of economic 
indicators. The charts show the balance by individual 
questions. 
Kazalec zaupanja je povprečje odgovorov (ravnotežij) na 
vprašanja o poslovnem položaju ter sedanjem in 
pričakovanem povpraševanju po storitvah. 
The confidence indicator is the arithmetic mean of responses 
(balances) to the questions on business situation, and present 
and expected demand. 
Objavljanje  Publishing 
Sodelujoči v anketi prejmejo mesečno informacijo o 
storitvenih dejavnostih. 
Persons participating in the survey get the monthly information 
on services. 
Drugim uporabnikom so ti podatki prav tako dostopni na 
ravni storitvenih dejavnosti. Objavljamo jih  mesečno v 
Statističnih informacijah. 
Other users can also get data for services published monthly in 
Rapid Reports. 
  
VPRAŠANJA QUESTIONS 
Poslovni položaj v zadnjih 3 mesecih: dober, zadovoljiv, 
slab? 
Business situation over the past 3 months: improved, remained 
unchanged, deteriorated? 
Povpraševanje v zadnjih 3 mesecih: povečalo, ostalo enako, 
zmanjšalo? 
Demand over the past 3 months: increased, remained 
unchanged, decreased? 
Zaposlovanje v zadnjih treh mesecih: povečalo, ostalo 
enako, padlo? 
Employment over the past 3 months: increased, remained 
unchanged, decreased? 
Povpraševanje v naslednjih 3 mesecih: povečalo, ostalo 
enako, zmanjšalo? 
Demand over the next 3 months: increase, remain unchanged, 
decrease? 
Zaposlovanje v naslednjih 3 mesecih: povečalo, ostalo 
enako, zmanjšalo? 
Employment over the next 3 months: increase, remain 
unchanged, decrease? 
Prodajne cene v naslednjih mesecih: zvišale, ostale enake, 
znižale? 
Prices over the next 3 months: increase, remain unchanged, 
decrease? 
 
KOMENTAR COMMENT 
Poslovne tendence v storitvenih dejavnostih so se v 
primerjavi s preteklim mesecem izboljšale; kazalnik 
zaupanja je bil namreč za 4 odstotne točke višji; za 1 
odstotno točko pa je presegel tudi lansko povprečje. 
Business tendencies in services improved compared to 
the previous month; the confidence indicator was namely 
4 percentage points higher and 1 percentage point above 
last year’s average. 
Na gibanje kazalnika zaupanja sta vplivali ocena sedanjega 
poslovnega položaja in ocena povpraševanja.  
The confidence indicator was influenced by the appreciation of 
the present business situation and expected demand. 
Kazalniki pričakovanj in stanj so se izboljšali. Expectations improved as did the appreciation of situation. 
 Statistične informacije, št. 40/2004 
12 Rapid reports No 40/2004 
 
POSLOVNI POLOŽAJ BUSINESS SITUATION 
Direktorji ocenjujejo, da je bil poslovni položaj v zadnjih treh 
mesecih boljši; kazalnik je namreč v vseh treh primerjavah 
pokazal višje vrednosti: glede na pretekli mesec je bil višji 
za 7 odstotnih točk, glede na lanski januar in lansko 
povprečje pa za 8 odstotnih točk.  
Managers estimated that the business situation in the past 
three months was better. The indicator was higher in all three 
comparisons: compared to the previous months by 7 
percentage points and compared to January 2003 and the 
2003 average by 8 percentage points. 
POVPRAŠEVANJE DEMAND 
Tudi povpraševanje po storitvah je bilo v zadnjih mesecih 
boljše, saj je kazalnik v vseh treh primerjavah dosegel višje 
vrednosti: glede na december 2003 in lansko povprečje je 
bil višji za 5 odstotnih točk, glede na lanski januar pa za 6 
odstotnih točk. Po ocenah direktorjev se bo povpraševanje v 
naslednjih treh mesecih le nekoliko povečalo (za 1 odstotno 
točko). Njihova ocena je v primerjavi z istim mesecem lani 
enaka, glede na lansko povprečje pa za 10 odstotnih točk 
nižja. 
Demand for services was also higher in recent months as the 
indicator was higher in all three comparisons: compared to 
December 2003 and last year’s average by 5 percentage 
points and compared to January 2003 by 6 percentage points. 
Managers think that in the next three months demand will 
increase only slightly (by 1 percentage point). Their estimate 
was the same as in January 2003, while compared to the 2003 
average it was 10 percentage points lower.  
ZAPOSLOVANJE EMPLOYMENT 
Zaposlovanje se je po ocenah direktorjev v zadnjih treh 
mesecih povečalo. Kazalnik zaposlovanja je bil namreč za 8 
odstotnih točk višji kot decembra 2003, vendar pa hkrati nižji 
kot januarja 2003 (za 12 odstotnih točk) in nižji od lanskega 
povprečja (za 3 odstotne točke). Tudi v prihodnosti 
pričakujejo povečanje zaposlovanja: kazalnik pričakovanega 
zaposlovanja je bil glede na pretekli mesec za 14 odstotnih 
točk višji; za 7 odstotnih točk je bil višji tudi od lanskega 
povprečja. Glede na isti mesec lani pa je bil za 3 odstotne 
točke nižji. 
According to managers’ estimates, employment rose in the 
past three months. The employment indicator was namely 8 
percentage points higher than in December 2003, but at the 
same time 12 percentage points lower than in January 2003 
and 3 percentage points lower than last year’s average. 
Managers predicted a rise in employment: the indicator of 
expected employment was 14 percentage points higher than in 
December 2003 and 7 percentage points higher than the 
average of 2003. Compared to January 2003, the indicator was 
down by 3 percentage points. 
PRODAJNE CENE SELLING PRICES 
Direktorji ocenjujejo, da se bodo prodajne cene v naslednjih 
mesecih zvišale; kazalnik je bil namreč za 3 odstotne točke 
višji kot prejšnji mesec. Vendar pa je bil hkrati nižji od 
lanskih vrednosti – za 10 odstotnih točk je bil nižji kot 
januarja 2003, za 1 odstotno točko nižji pa od lanskega 
povprečja. 
Managers estimated that selling prices would rise in the next 
few months. The indicator was 3 percentage points higher than 
in December 2003. However, it was also 10 percentage points 
lower than in January 2003 and 1 percentage point lower than 
last year’s average. 
 
 
 
 
Statistično raziskovanje je sofinancirala  Evropska komisija. Za 
objavljene podatke in besedila je odgovoren izključno Statistični 
urad Republike Slovenije in ne Evropska komisija. 
The business survey is co-financed by the European Commission. 
However, the European Commission accepts no responsibility or 
liability whatsoever with regard to the material published in this 
document. 
 
 
 
 
 
Sestavila / Prepared by: Barbara Mikulec 
Izdaja, založba in tisk Statistični urad Republike Slovenije, Ljubljana, Vožarski 
pot 12 - Uporaba in objava podatkov dovoljena le z navedbo vira - 
Odgovarja generalna direktorica mag. Irena Križman - Urednica zbirke 
Statistične informacije Avguština Kuhar de Domizio - Slovensko besedilo 
jezikovno uredila Joža Lakovič- Angleško besedilo jezikovno uredil Boris Panič - 
Tehnični urednik Anton Rojc - Naklada 690 izvodov - ISSN zbirke Statistične 
informacije 1408-192X - ISSN podzbirke Trgovina in druge storitvene dejavnosti 
1408-9327 - Informacije daje Informacijsko središče, tel.: (01) 241 51 04 - El. 
pošta: info.stat@gov.si - http://www.stat.si. 
Edited, published and printed by the Statistical Office of the Republic of 
Slovenia, Ljubljana, Vožarski pot 12 - These data can be used provided the 
source is acknowledged - Director-General Irena Križman - Rapid Reports 
editor Avguština Kuhar de Domizio - Slovene language editor Joža Lakovič- 
English language editor Boris Panič - Technical editor Anton Rojc - Total print 
run 690 copies - ISSN of Rapid Reports 1408-192X - ISSN of subcollection 
Distributive trade and other service activities 1408-9327 - Information is given 
by the Information Centre of the Statistical Office of the Republic of Slovenia, 
tel.: +386 1 241 51 04 - E-mail: info.stat@gov.si - http://www.stat.si.