The Electric Vehicles Ecosystem Model: Construct, Analysis and Identification of Key Challenges Zulkarnain vtt Technical Research Centre of Finland, Finland zulkarnain@vtt.fi Pekka Leviakangas University ofOulu, Finland pekka.leviakangas@oulu.fi Tuomo Kinnunen University ofOulu, Finland tuomo.kinnunen@oulu.fi Pekka Kess University ofOulu, Finland pekka.kess@oulu.fi This paper builds a conceptual model of electric vehicles' (ev) ecosystem and value chain build-up. Based on the literature, the research distinguishes the most critical challenges that are on the way of mobility systems' electrification. Consumers still have some questions that call for answers before they are ready to adopt e vs. With regard to technical aspects, some challenges are coming from vehicles, charging infrastructure, battery technology, and standardization. The use of battery in evs will bring in additional environmental challenges, coming from the battery life cycle for used battery, the manufacturing, and from some materials used and treated in the manufacturing process. The policy aspects include mostly taxation strategies. For most part, established market conditions are still lacking and there are a number of unresolved challenges on both supply and demand side of the ev market. Key Words: electric vehicles, ecosystem, mobility, policy, environment jel Classification: L22, L62, 018, Q01, R41 Introduction and Scope A vast number of studies on electric vehicles (evs) have been issued up to date and the reasons for this are obvious, as the movement towards electrification of mobility is gaining strength as part of greening the transportation systems. This paper introduces a conceptual model of the ev Managing Global Transitions 12 (3): 253-277 ecosystem - the relevant stakeholders and actors - and identifies the key challenges of ev market penetration. evs have potential to change the nature of the whole vehicle manufacturing business and the ecosystem around current fuel-powered vehicles (cf. Petrie 2012). evs use one or more electric motors as their power sources either directly powered from external power station, or powered by an on-board electrical generator. evs include plug-in electric cars, hybrid electric cars, hydrogen vehicles, electric trains, electric lorries, and electric motorcycles/scooters. Many countries are considering what electrification of their mobility system in fact means. Furthermore, these countries are not completely aware of their current industrial structure and how ev industry will complement the existing industry architecture. ev industry needs an ecosystem that is able to deliver necessary technologies, services and processes that facilitate evs to penetrate the market. The ecosystem consists of both public and private actors, but the ex-ante presumption is that private actors are more dominant in the making of e v ecosystem works. Tax and energy policies are not the least of these issues, but are consciously framed outside the analysis. In addition, trade policy issues remain visible in the background context. The policy of the European Union has been to promote electrification of the mobility system, although the related directive on the promotion of clean and energy-efficient road transport vehicles leaves much room for member states to apply (European Commission 2009). A particular emphasis is put on public procurement of vehicles, which puts weight on public transport vehicles, e. g. buses or some other vehicle fleets in public service. On taxation or other promoting measures, the directive speaks only little, and stays only on promotional level. If the policies are to be efficient, specific and targeted measures need to be taken in order to make evs more lucrative for both consumers and producers. This paper draws from the existing body of literature some of the key challenges on the way of electric mobility. The structuring of the challenges summarizes existing research and points out whether the challenges are mainly arising from the market, policy or business, or whether they have more of a technical or societal (environmental) nature. Literature base and systems modelling are used as research approaches to main research questions that are stated as follows: 1. What are the key challenges of evs' wider acceptance by the market and consumers and how these challenges can be categorized? 2. What is the current electric vehicle ecosystem (or cluster) looking like and how do the main challenges relate to the ecosystem? 3. Can we identify prospective development paths that would pave the way for evs and speed up the electrification of the mobility system? In order to answer the above research questions, the study focuses on the ecosystem level view that comprises set of companies or industries with their functions, roles, and dynamics. Firm level analysis is excluded as it would require higher resolution focus on firms' business models. The research process was divided into four steps: 1. Reviewing and clustering of the literature and disaggregating the clustered themes into major challenges regarding ev markets based on the researchers' perception derived from the literature. 2. Identification of relevant actors and stakeholders and constructing a generic ev ecosystem description. 3. Reflecting the major (but disaggregated) challenges against generic electric vehicles ecosystem (eve) and 'mapping' the challenges in the eve architecture. 4. Concluding and presenting some of the relevant steps to overcome the identified and mapped challenges. Methodologically, reviewing of the literature and extracting the relevant key challenges that are on the way of mobility systems' electrification and building visual representative models can be regarded as heuristic modelling of the phenomenon (ev ecosystem), i. e. problem solving or increasing the understanding of the problem (Frigg and Hartmann 2012). The tree-like hierarchy of challenges built around clusters (i. e. themes) are a logical continuation of this method. The devising of the ecosystem description is constructive research by nature. We construct the ecosystem model in order to scale-down complex reality. In some countries, the ecosystem model finds empirical objects that correspond to the elements of the construct, but in some countries, the ecosystems are undeveloped or unconscious of the needed actions to be taken. Thus the research process consists of exploratory part (literature review) and constructive parts, which are partly heuristic (modelling of ecosystem and challenges) and partly empirical (ecosystem description and analytics). The authors gathered literature on ev from year 2009 onwards. The catch was about 50 articles altogether published in peer-reviewed journals or other well-established references, from which the authors selected the prominent ones. The key selection criteria were (i) good quality journals, (ii) preference for holistic rather than focused theme and/or approach, (iii) exclusion of explicitly vehicle technology-focused material. After the initial phase of the literature review, the source material was clustered in four main categories of research: (1) consumer aspirations and preferences, (2) ev policy deployment, (3) business models in ev ecosystem, (4) environmental issues associated with evs. After reviewing the references, the authors mapped conceptually the key challenges that seem to be posing on wide-scale deployment and market penetration of evs. For the ecosystem description, a typical systems analysis and system modelling was adopted. One can refer to 'a model,' 'architecture' or 'a design,' but in essence, the result is a visual illustration of the ev ecosystem stakeholders and how they build the value chain for ev market. We call this the eve (Electric Vehicles Ecosystem) model. The model is also a morphological approach in order to give shape and structure to a complex socio-technical system (Ritchey 2002). The work was performed as part of Finland's evs national test site programme that comprises several small-scale test sites in different parts of the country (see http://www.tekes.fi). Literature Brief WHAT ARE (BUSINESS) ECOSYSTEMS? Business ecosystems address business opportunities that require a diverse set of capabilities to meet customer needs that are beyond the capability of any single company (Carbone 2009). Compared to a single company, a business ecosystem can invest more resources and tolerate higher risk through cost sharing, integrate broader set of diversified capabilities and develop broader set of products (Iansiti and Levien 2004). Business ecosystems work for incorporating the next round of innovations by (Moore 1993) bringing synergies of different companies and public actors together towards a common innovation. The ecosystem perspective emphasises actors' co-evolving relationships and dynamic nature of business networks (Hearn and Pace 2006). There is a shared fate of the involved actors and need to understand organization's own role in the ecosystem. The most relevant and strong actors or stakeholders could have three alternative roles within the ecosystems: a keystone who improves overall health of the ecosystem, a classic dominator who leaves little opportunity for emergence of a meaningful ecosystem, or a value dominator who captures most value for itself leaving a starved and unstable ecosystem around it (Iansiti and Levien 2004). Actors' competitive and cooperative interactions advance the ecosystem coming up with new offerings and satisfying customer needs (Moore 1993). Thus, actors in a co-evolutionary relationship activate selective pressure towards others and influence consequently each other's evolution (Corallo 2007). In an ideal ecosystem, actors share resources, knowledge and technologies across the ecosystem providing basis for holistic value creation via the ecosystem (Hearn and Pace 2006). Each organisation adds its distinct aspects of offering to the value generated by the ecosystem and share the total value created by the ecosystem (Camarinha-Matos et al. 2009). Productivity of the ecosystems can be measured by networks' ability to consistently lower costs and launch new products. In emerging ecosystems, such as the ev ecosystem, central companies typically focus on working together with essential stakeholders, such as lead customers, key suppliers and channels, to: (1) define new customer value propositions based on innovation; (2) determine how to deliver and implement the customer value propositions; and (3) design business that serves the potential market (Moore 1993). ev ecosystem has been competing against fuel-powered vehicle ecosystem for a while without significant global success, and most likely much due to the dominance of key stakeholder, i. e. the vehicle manufacturing industry. For other stakeholders, the market and negotiation power is significantly lower. Thus, the ev ecosystem is not yet providing good enough business cases for the most of the customers and, consequently, cannot capitalize its market potential (e.g. Petrie 2012). The grand challenge of the ev ecosystem in this competition is to change this status quo by creating compelling customer value propositions, which, by itself, facilitate the emergence and growth of thriving global business ecosystem. At next, challenges related to ev ecosystem performance are studied based on the literature to facilitate the ev ecosystem description and analysis. selected evs studies and identified challenges A number of studies on consumer views of evs will cover several aspects i. e. consumer willingness to pay, attitude and behaviour, awareness, and preferences that seem to be crucial to push evs into the market. Hidrue et al.(2011), Skippon and Garwood (2011), Axsen, Kurani and Burke (2010), Lieven et al. (2011), Zhang, Yu and Zou (2011), and Zulka-rnain et al. (2012) have taken part in some studies in term of consumer aspirations and preferences of the ev. Hidrue et al. (2011) point out that in the us the consumers are concerned with evs' driving range and vehicles' availability because of the needed charging time. In addition, the consumers seem to be uncertain on the potential fuel savings, which is one of the obvious arguments for evs. Without subsidies, the battery costs are also considered too high. The same concerns were expressed by the consumers in the uk: driving range, cost savings and charging options (Skippon and Garwood 2011). Axsen, Kurani and Burke (2010) particularly raise the question on battery technology's maturity and whether that meets the consumers' expectations - their results point out these expectations will not be met in the near future at least. In Germany, a study by Lieven et al (2011) concluded that about 5% of the potential consumers would be ready to choose ev as their primary car. Hence, the total volume of the market was not that significant, as the 5% share would be divided by several manufacturers. However, it must be noted that these figures might quickly change over short period. In China, the consumers' awareness of ev options is still limited, as reported by Zhang, Yu and Zou (2011). This indicates that the emerging markets might not be ready for larger scale ev penetration, in particular if the market potential for conventional vehicles is still far from unsaturated and the level of motorization still low. Zulkarnain et al. (2012) point out that the ev industry is in its infancy, but possesses great potential according to market surveys and business intelligence reports. The test sites are already emerging around the globe. Once the market penetration starts to take place seriously, the early actors are in the best competitive position, if they have been able to successfully pilot their own concepts. Perujo and Ciuffo (2010), Kang and Recker (2009), Camus, Fariau and Esteves (2011), Schill (2011), Hong et al. (2012) and Crist (2012) have studied ev policy needs and options. The charging of evs will not have any significant effect on annual energy consumption according to Perujo and Ciuffo (2010), but the daily and hourly electricity demand in turn might require some regulation or at least demand-based pricing in order to even out demand peaks. Camus, Farias and Esteves (2011) reached about the same conclusion regarding on-peak and off-peak pricing, as well as did Schill (2011). Peak-time demand will reduce the consumer surplus of evs from purely economic point of view, either through pricing or increased need of supply capacity. Both, Perujo and Ciuffo (2010) and Camus, Farias and Esteves (2011) point out positive impacts on co2 emissions. Despite of possible reduced economic gains due to sharper peak-time demand of electricity and/or demand-based pricing, the public subsidies can still pay-off from the societal perspective. Hong et al (2012) claimed that in South-Korea with 1 trillion won government subsidy to services for grid-to-vehicle would result in almost 2 trillion won of social welfares and additional 2 trillion increased profits for service operators' profits. In their analyses, they included in social welfare: (i) expansion of charging infrastructure, (ii) increase in peak time electricity sales, (iii) fuel cost savings. The last mentioned was actually the most explicit benefit from the macro-economic viewpoint (as Korea is an importer of oil). They also included externalities (co, co2 and nox) but did not price them. The most efficient way of maximizing the social welfare was tax incentives. Crist (2012) analyses the differences between bevs and internal combustion engine (ice) vehicles and finds out that under the French tax regime and subsidy system the government revenues over the life cycle of the vehicles are not very far from each other but still favouring ices over bevs. Furthermore, the comparison result is highly dependable on how and where the initial electricity is produced. Recent studies on ev industry and business are presented by Kley, Lerch and Dallinger (2011), San Roman et al. (2011), and Andersen, Mathews and Rask (2009). Kley, Lerch and Dallinger (2011) identified three sub-ecosystems or components for the ev ecosystem and devised an approximate descriptive model for the ecosystem. San Roman et al (2011) identified two roles or functions in the ecosystem that were needed for efficient market structure, whereas Andersen, Mathews and Rask (2009) showed that evs could be used as distributed electricity storages when not in use. This in term would call for intelligent electricity grid. The scarcity of this literature is obvious but understandable as so many technical issues remain to be solved and regulated. The ecosystem in itself starts to be visible, even if some new roles or functions could be needed in the future. Browne, Allen and Leonardi (2011), Thomas (2012), Zackrisson, Avel-lan and Orlenius (2010), and Lucas, Silva and Neto (2012) have conducted their own research regarding to environmental issues of the ev. At the same when evs have great potential to reduce co2 emissions (Browne, Allen and Leonardi 2011, Thomas 2012), Lucas, Silva and Neto (2012) suggest that ev energy supply infrastructures are more energy consuming than those of conventional vehicles,' when looking at the whole life cycle of infrastructures. Furthermore, the batteries' life cycle analysis is still somewhat open, but more than 50% of the batteries' carbon footprint Maintenance—i High initial price — Running cost-- Incentives/discounts Services — Payment — Style - Charging point availability Price Infrastructure Charging time figure 1 Consumer Acceptance Challenges is generated by their manufacturing (Zackrisson, Avellan and Orlenius 2010). The recycling issues have not been yet thoroughly addressed. The summary of reviewed literature on evs is presented in table 1. Building the Hierarchy of the Challenges consumer acceptance In this early stage of evs development, consumer acceptance is one of critical aspects that need to be paid attention. A number of consumer surveys show a promising market for evs when there is a group of people, called evs adopters, who have willingness to buy evs as next generation vehicles. However, some challenges coming from the consumer perspectives are still present. Consumers still have some questions that call for answers before they are ready to adopt evs. These questions relate to the price, performance, and infrastructure, among others (figure 1). As to price aspects, the high initial price to buy an electric vehicle still becomes one of the major inhibitors. This is mainly caused by high battery costs - 48% of total price (mec Intelligence 2011). Moreover, the running cost for the evs are still uncharted. Incentives provided by governments have been brought forth in several countries, for instances in eu environmental zones (e. g. London, Berlin and Stockholm) that offer attractive incentives for ev drivers such as: free public parking, allowed to use bus lanes, no road taxes and free ferry transport. However, some studies indicated that the government incentives' impact on the adoption of evs is still relatively low (e. g. Diamond 2009 and Jenn, Azevedo and Ferreira 2013). Other challenges are coming from evs' performance, i. e. safety issue, y ts O C

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Furthermore, there are still some other relevant actors that might be considered as part of the EV ecosystem. They are battery recycling companies, vehicle testing services providers, used car dealers, telecommunication service providers, insurance companies and investment/finance institutions. The latter will play any important roles e. g. in the procurement and purchasing of new EVs, loan and leasing, and rental systems. However, to reduce the complexity of the EVE model, we decide to exclude them and their value chain on our existing model. Conclusion and Policy Implications The most important issues or challenges regarding the market penetration of the evs are associated with infrastructure questions (the supply grid), maturity of technologies (evs and their power sources) and consumer aspirations (mainly price). If one attempts to rank these in the order of necessary appearance, i. e. which of these must be solved first and which are then to follow; the likely vote goes to technology issues. Technologies must still mature to have the right price for evs so that they provide a viable alternative to consumers. Public innovation policy in terms of research funding for technology developers, be they private or public, is essential. Through public research funding, the scale-up of technological leads is probably swifter. Once this challenge is overcome the demand is likely to boost and create need to develop the infrastructure fast. The latter mentioned will obviously be the next bottleneck. It is hence the automotive industry that will have to take the necessary first steps, but obviously, government policies that support the development and maturing of these technologies will have a substantial relevance. Tax issues in addition to r&d support are one of the tools for governments. The governments of the countries where the automotive industry is strong have apparently the greatest motivation. In Europe, for example, Germany and France have a clear stake, even though the industries no longer are that tightly connected to particular member states. Globally taken, also us, Japan and South Korea must deal with the issues. Whereas some countries, like Finland, have adopted carbon and emissions based vehicle taxation system, it only brings the purchasing and operating costs of evs to a more acceptable level, and indeed such policies can have a positive impact on emissions (oecd 2011; oecd 2013). In Finland for example, the Ministry of Transport and Communications lists climate change mitigation as one of its primary policy targets (Liikenne- ja vi-estintaministerio 2013). Electrification of the mobility system obviously is one of the key policy action lines of such strategies. The Finnish tax regime for transport is already based on emissions and carbon footprint, but identified necessary additional measures include road user charges and varying means of favouring of low-emission technologies across the modes. However, deploying carbon based tax system also throughout the production chain could actually pose an additional challenge to evs' market penetration. Many energy utilities and grid companies are closely associated with public owners. These have the second largest stake in the new ecosystem. evs penetration has a profound impact on these companies' cash flow projections, and they must be ready when the time comes for evs to really enter the mobility market. Supporting their efforts to prepare the infrastructure for evs could be one successful national and pan-national line of policy. The role of governments to stimulate the development of the charging infrastructure could take many forms: tax incentives, investment grants, etc. Questions that are more general can be raised regarding the true life cycle sustainability of evs considering both the energy consumption of the whole ecosystem and evident need to treat the used batteries appropriately. The first question is still somewhat unanswered but the first results from scientific references do not give a straight green light to ev ecosystems. The second question is yet to be solved and a part from technical issues, also financed. If the financing of battery disposal is rolled over to battery manufacturers, which is the first obvious option, the price of evs (including the batteries) will be slightly higher and slow down the penetration. It might be also here where governments' policies can have an impact. What is obvious from the literature that evs in operation will significantly reduce carbon releases of road transport and therefore have a positive contribution to climate change mitigation. The whole ecosystem of evs and life cycle of ecosystem components could, however, have an opposite effect. The role of integrators is crucial but in the light of our analysis, it seems that new entrants adopting the integrator role may not be successful unless backed up by key stakeholders, and mainly by the vehicle manufacturers. In order to have some control over the market, the ev man- ufacturers are likely to pursue this integrator role themselves. The situation might change, however, if manufacturers are able to come up with a model that benefits them all. A jointly owned integrator is one of the obvious answers and it remains to be seen whether ev manufacturers are able to join their efforts to mould the ground of ev business in their favour. The dynamics between the firms within the ecosystem calls for further analysis. Business model compatibility among ecosystem players is obviously a prerequisite to bring synergies and to pave the way towards a common market platform. Since business models are firm-specific as well as industry-specific, a higher resolution research must be conducted. Hence, the overall picture remains unclear and it is difficult to see an easy solution to the deadlock of inter-depending challenges. What is clear for certain is that technological development should be supported further in order to remove some of the technical obstacles. The continuum of carbon-reducing policies is equally important, but these must have tangible embodiments affecting the prices of evs and supply of working infrastructures. Acknowledgments Support from vtt Graduate School and evelina project financed by the Finnish Technology Agency Tekes are acknowledged. 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