Principals’ needs for professional development in the field of creating an inclusive school culture REPORT FOR CROATIA AND THE REPUBLIC OF NORTH MACEDONIA Ana Mlekuž and Manja Veldin EDUCATIONAL RESEARCH INSTITUTE Ljubljana, January 2022 This project has been funded with support from the European Commission. This publication reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Principals’ needs for professional development in the field of creating an inclusive school culture Report for Croatia and the Republic of North Macedonia Authors: A n a Mlekuž Manja Veldin Language editing: M urray Bales Cover and layout: I m presija Publisher: P e d a goški inštitut For the publisher: Igor Žagar Žnidaršič Available at: https://www.edupolicy.net/portfolio-posts/principals-needs-for-professional- development-in-the-field-of-creating-an-inclusive-school-culture-report-for- croatia-and-republic-of-north-macedonia/ This research is part of the project HEAD: Empowering School Principals for Inclusive School Culture coordinated by Network of Education Policy Centers, Croatia. © 2022 Pedagoški inštitut, Ljubljana ISBN 978-961-270-380-6 (PDF) This project has been funded with support from the European Commission. This publication reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Kataložni zapis o publikaciji (CIP) pripravili v Narodni in univerzitetni knjižnici v Ljubljani COBISS.SI-ID 95195395 ISBN 978-961-270-380-6 (PDF) Abstract The principal's pedagogical vision, goals, and leadership practices influence the way that diversity and inclusive school culture are reflected on the school level (Hajisoteriou & Angelides, 2013; Keung & Rockinson-Szapkiw, 2013; McGlynn, 2008). Since achieving inclusive school culture is a complex process, principals must be suitably trained (Davila, 2009; Young, et al., 2010). In order to develop a professional development programme for principals in Croatia and the Republic of North Macedonia, where such professional development activities are scarce, the EU KA3 project HEAD: Empowering School Principals for Inclusive School Culture addresses these topics. The present report thus provides the basis for the development of the said professional development programme and outlines what is needed for the professional development of primary and secondary school principals in this respect. The current needs study included 273 principals (187 from the Republic of North Macedonia and 86 from Croatia). A newly developed questionnaire was used to gather the data on four sets of topics: (1) demographics, (2) previous professional development activity of principals in the area of an inclusive school culture, (3) professional development characteristics with the greatest positive impact on principals’ school leadership practices over the last 12 months, and (4) principals’ professional development needs in the area of inclusive school culture (based on the Inclusion Index; Booth & Ainscow, 2002). Statistical analyses (reliability tests, descriptive statistics, t-tests) were performed with the IBM SPSS Statistics 26 program. Principals’ The results showed no statistically significant differences in needs for the principals’ overall needs for professional development in the area of creating an inclusive school culture between the professional two countries, nor by educational level, meaning that developmen principals from each country can undergo the same professional development programme. More specifically, t in the field principals reported a strong need for professional of creating development in the areas of supporting collaboration with other stakeholders connected to the school, preparing school an inclusive staff to respond to the students’ diversity, supporting parents' active participation of in school life and ensuring an inclusive school student learning experience, namely, areas upon which the culture newly developed professional development programme should Report for Croatia and the focus. Republic of North Macedonia Keywords: inclusive school culture, principals, professional development needs, Croatia, Republic of North Macedonia Contents 1. Introduction 6 2. Theoretical framework 8 2.1 Inclusive education and inclusive school culture 8 2.2 School leadership for creating an inclusive school culture 10 2.3 Current study 11 2.3.1 Objectives of the study 11 2.3.2 Research questions 11 3. Methodology 12 3.1 Participants 12 3.2 The instrument 12 3.3 Procedure 13 3.4 Data analysis 13 4. Results 14 4.1 Additional study sample characteristics: principals’ 15 professional and school background 4.2 Previous professional development activity of the 18 principals included in the study in the area of an inclusive school culture 4.3 Professional development characteristics with the 19 greatest positive impact on the principals’ school leadership over the last 12 months 4.4 Principals’ professional development needs in the area of 21 an inclusive school culture 5. Conclusion and recommendations 26 References 28 Annexes 33 Annexe 1a: Questionnaire on principals’ needs for professional 33 development in the field of creating an inclusive school culture (English version) Annexe 1b: Questionnaire on principals’ needs for professional 37 development in the field of creating an inclusive school culture (Croatian version) Annexe 1c: Questionnaire on principals’ needs for professional 41 development in the field of creating an inclusive school culture (Macedonian version) Annexe 1d: Questionnaire on principals’ needs for professional 45 development in the field of creating an inclusive school culture (Albanian version) List of tables Table 1: Characteristics of the schools in the two samples 17 Table 2: Croatian principals' reported needs for professional 24 development in the different areas of an inclusive school culture Table 3: Macedonian principals' reported needs for professional 25 development in the different areas of an inclusive school culture List of figures Figure 1: Educational background of the principals from 15 Croatia (%) Figure 2: Educational background of the principals from the 15 Republic of North Macedonia (%) Figure 3: Share of principals from Croatia included in the survey 15 by school type. Figure 4: Share of principals from the Republic of North 15 Macedonia included in the survey by school type Figure 5: Average work experience of the principals from 16 Croatia and the Republic of North Macedonia in different roles connected to the educational setting Figure 6: Type of professional development connected to an 18 inclusive school culture that the principals from Croatia had taken part in over the previous 5 years Figure 7: Types of professional development connected to an 19 inclusive school culture the principals from the Republic of North Macedonia had taken part in over the previous 5 years Figure 8: Characteristics of professional development activity 20 with the greatest positive impact on the principals’ school leadership over the previous 12 months (Croatia) Figure 9: Characteristics of professional development activity 21 with the greatest positive impact on the principals’ school leadership over the previous 12 months (Republic of North Macedonia) INTRODUCTION and especially principals must be responsive to the diversity found in school and wider communities (Day et al., 2003). The principals’ role is crucial since the principal's values and conceptualisation of multiculturalism have been shown to shape the school’s philosophy, needs and priorities, and indirectly the school culture Inclusion in educational contexts usually (Adalbjarnardottir & Runarsdottir, 2006; means the inclusion of students with Angelides, 2012). Research also shows the disabilities into regular classrooms (van principal's pedagogical vision, goals, and Kraayenoord, 2007), yet in practice most ways of leadership influence the way the schools today confront broader aspects of awareness of diversity is reflected on the inclusion. Schools nowadays experience school level (Hajisoteriou & Angelides, growing diversity, not only with students 2013; Keung & Rockinson-Szapkiw, 2013; with disabilities but also students from McGlynn, 2008). Further, a key school diverse cultural, linguistic, socio-economic leadership task within diverse educational and other different backgrounds (Gollnick settings for achieving social justice within & Chinn, 2002). Different students’ the school is to create an inclusive school disabilities, greater migration, diversity culture (Delpit, 1995; Foster, 1989), which and a multicultural environment thus spell can be supported by better preparing new challenges and opportunities for principals to employ inclusive and anti- schools that strongly impact the work of discriminatory practices and strategies, teachers and, above all, of principals develop school values that promote (Billot, Goddard, & Cranston, 2007). inclusion and multiculturalism, promote collaboration among stakeholders and urge Educational reform discourse over the last teachers to do the same (Davila, 2009; 20 years has argued that schools, teachers Young, et al., 2010). PAGE | 06 We aim to address these topics in the EU The first step in preparing as KA3 project HEAD: Empowering School comprehensive and targeted a professional Principals for an Inclusive School Culture, development programme as possible was to whose main objective is to develop a identify the principals’ actual professional programme for the professional development needs in the field of an development of primary and secondary inclusive school culture in the two school principals in Croatia and the countries. To this end, a study to help Republic of North Macedonia with a view to identify principals’ needs for professional developing their capacities in establishing development in the field of an inclusive an inclusive school culture by creating school culture in the mentioned countries inclusive school policies and practices was implemented. The study’s main through participatory decision-making objective was to explore what primary and (NEPC, 2020). Even though the two secondary school principals need in this countries have some sort of training field and hence to provide a platform for programme[1] for their principals, the the further development of professional programmes focus more on the legal and development programmes that support administrative aspects of the principals’ these specific needs. work and do not include topics like an inclusive school culture, diversity, or The report first provides the theoretical social justice (MZO, 2020; NEPC, 2020). framework for the professional Moreover, in both countries professional development needs study, namely, the development activities for principals are definitions of inclusive education and an lacking in the area of providing support for inclusive school culture relied on in the students from migrant backgrounds project, and how school leadership is (European Commission/EACEA/Eurydice, connected to these concepts. The second 2019) or on topics like an inclusive part of the report describes the study education, diversity, or social justice. design in detail – specifically, the Especially in the Republic of North objectives of the study, research questions Macedonia, professional development for and methods used (participants, principals is rare or unavailable (NEPC, instruments, procedure, data analysis). The 2020). results of the PD study are presented in the report's third part. At the end, conclusions [1] In Croatia, the Croatian Education and and recommendations are set out with Teacher Training Agency implements a few respect to further development of the one-day trainings for school principals, programme based on the principals’ although no licensing procedure is in identified needs and the annexes place. On the other hand, in Northern (questionnaires). Macedonia candidates for school principal positions must complete a six-module training programme and pass a final examination. However, candidates do not need to posses a pedagogical background and the licensing is conducted by the national testing centre (NEPC, 2020). [1] In Croatia, the Croatian Education and Teacher Training Agency implements a few one-day trainings for school principals, although no licensing procedure is in place. On the other hand, in Northern Macedonia candidates for school principal positions must complete a six-module training programme and pass a final examination. However, candidates do not need to posses a pedagogical background and the licensing is conducted by the national testing centre (NEPC, 2020). PAGE | 07 2.THEORETICAL FRAMEWORK students and their individual developmental, cultural and personal differences as well as schools’ capacity to ensure that students’ needs arising from such differences are met (van Kraayenoord, 2007). 2.1 Inclusive education and an Due to the inclusion of children with special needs (Eurydice, 2018a, 2018b), inclusive school culture several minority students, students from various ethnic groups (Eurydice, 2020a, Booth (2005) claims that inclusion is a 2020b) and a moderate number of migrant philosophy that stresses the value of children in educational settings in both maximising the participation of all in both Croatia and North Macedonia (UNHCR, society and education by minimising 2019, 2020), the term inclusion used by the exclusion and discrimination in their HEAD project is not limited simply to practices. Yet, the word inclusion does not children with special needs but have a single, agreed definition nor encompasses all students regardless of practices addressing it because what it ethnicity, language, (dis)ability, socio- means can vary across cultures and economic status, gender and/or any other education systems (Dyson, 1999). As noted student characteristics that could be in the introduction to this report, in its perceived as different. The definition of traditional meaning inclusion generally inclusive education used for the purposes refers to the inclusion of students with of the study is thus that promoted by disabilities in the mainstream educational UNESCO (2005, 13–15): process, but it can also hold a broader meaning that acknowledges the diversity of PAGE | 08 Taking all of this into account while also Inclusive education is seen bearing the projects’ goals in mind, an as a process of addressing inclusive school culture is defined as an and responding to the environment in which (Booth & Ainscow, diversity of needs of all 2002): learners through increasing 1. all students and staff are valued equally; participation in learning, cultures and communities, 2. students participate in and are not and reducing exclusion excluded from school cultures, from education and from communities, and the development of within education. curricula; 3. the cultures, policies and practices in Three interconnected dimensions of school schools are restructured to ensure they improvement must be considered to respond to the diversity of the students in develop and promote inclusion in the the local area; school context: producing inclusive policies, developing inclusive practices, 4. the barriers to learning and and creating inclusive cultures where the participation for all students are reduced; latter in fact gives the basis for the the difference between students is seen as promotion of inclusion (Booth & Ainscow, requiring resources to support learning 2002). In other words, the level of rather than as problems to overcome; inclusion in the school culture, which is connected to shared values and 5. the role of schools in building the local collaborative culture, can support or community and developing related values undermine the development of two more along with increasing a sense of dimensions: the development of inclusive achievement is emphasised; teaching and learning practices, and inclusive policies (Macpherson 1999, as 6. learning arises from attempts to cited in Booth & Ainscow, 2002). Many overcome barriers to student participation researchers (Delpit, 1995; Dyson et al., in efforts to change students’ well-being at 2002; Dyson et al., 2004; Foster, 1995) schools; confirm this premise by arguing that the promotion of inclusion in schools is 7. the school is improving by both staff and strongly supported by schools’ inclusive students; school culture, characterised by several elements of shared values like a consensus 8. the school and communities foster on the school’s respect of diversity, mutually sustainable relationships; and commitment to offer students equal opportunities, leaders who support 9. inclusion in education is recognised as inclusive values, and levels of collaborative one aspect of inclusion in society. culture, such as a high level of staff collaboration, cooperative problem- solving, and a leadership style that encourages participation. PAGE | 09 2.2 School leadership for creating through their leadership practices (Geijsel an inclusive school culture et al., 2001; Leithwood & Jantzi, 2008; Thoonen et al., 2011). They can also For school leaders to be successful in directly affect teachers’ professional diverse environments and promote learning, collaboration among teachers, inclusion, they must focus on the students’ and teacher participation in decision- achievement overall alongside their needs making and can indirectly affect teachers’ as individuals (Leithwood & Riehl, 2003; sense of well-being and the quality of their Mulford, 2008). The principal’s role holds instructional practices (Thoonen et al., second place among all school-related 2011). It is also believed that students will factors (classroom instruction in first be more successful in environments in place), which contribute to learning in which their teachers feel supported and school (Bartoletti & Connelly, 2013). In actively engaged in learning (Johnston & addition, the principal’s pedagogical Hayes, 2007). To sum up, school leaders vision, goals, and leadership practices can influence teachers’ beliefs, attitudes influence how interculturality is reflected and practices, which are all important on the school level (Keung & Rockinson- elements of an inclusive school culture Szapkiw, 2013). Moreover, the role of (Ainscow, 2005) that supports the school leadership is believed to be critical students’ diversity. when the process of inclusion is being strengthened in the school culture, Several researchers have described the regardless of the level of inclusion already practices, attitudes and beliefs of a school in place at the school (Kugelmass & leader who is successful in creating an Ainscow, 2003; Leo & Barton, 2006; Lipsky inclusive school culture. School leaders & Gartner, 1998). Riehl (2009) thus achieve an inclusive school culture when identifies three crucial aspects of they: successful leadership in a diverse environment: adopt a strategy of personalisation and treat each student as an individual and 1. the development of new understandings not as a representative of a certain of diversity; social group (Katz, 1999; Winfield, Johnson, & Manning, 1993); 2. the promotion of inclusive pedagogical respect the knowledge held by different practices within the school by providing students’ cultures that they bring with support for change, enabling and also them to school, are willing to learn initiating it by supporting inclusive about these cultures and, at the same learning and teaching and moulding an time, encourage teachers to learn about inclusive school culture; and them (Katz, 1999); accept interethnic conflicts if they 3. building good relations and connections occur and see them as an opportunity between the school and the community. for a positive change (Miron, 1997); create a safe school environment that School leaders can influence teacher assures a high level of cooperation engagement and commitment, the between students, teachers and parents organisational culture and effectiveness (Katz, 1999); PAGE | 10 hold high expectations for all students NSDC, 1995) suggest that to ensure (Baptiste, 1999); effective professional development tailored focus on the academic achievement of to adult learners their experiences and all students and provide them with needs should be closely connected and appropriate support (Cuban, 1989; Katz, related to the context in which the 1999); participants work. Even though Croatia and redesign school structures to ensure the Republic of North Macedonia are equal and effective access to learning becoming ever more diverse societies, the and teaching for all (Blase et al., 1995); professional development for principals encourage teachers to question their does not include topics like creating an own pedagogical practices, especially inclusive school culture, diversity or social with respect to stereotypes (Parker & justice, concerning which principals have a Shapiro, 1993; Reed, 1978); large impact on (MZO, 2020; Šola za try to establish a relationship with ravnatelje, 2020), that are the key to parents (meet them at home or work, creating an inclusive school environment. obtain an interpreter if necessary) and Accordingly, the objective of this study is help parents develop competencies in to research Croatian and Macedonian areas where needed (Katz, 1999; Parker principals’ experiences and needs in the & Shapiro, 1993); field of creating an inclusive school culture play an active role in drawing attention and to thereby provide a platform for the to various forms of discrimination or further development of professional inequality (Katz, 1999); and development programmes that support create an environment that encourages principals in this respect. the critique and deconstruction of rules and relationships that place certain 2.3.2 Research questions groups in an unequal position (Keyes, Hanley-Maxwell, & Capper, 1999). Our main research questions developed according to the objective of this study In summary, while attempting to create an were: inclusive school culture school principals -Have principals already been included in must concentrate on creating agreement professional development activities for over the inclusive values and practices on creating an inclusive school culture? If so, the school level and lead the way. As in which types of activities? revealed, creating an inclusive school -Which professional development activities culture is a complex process, leading Dyson have had the greatest impact on principals’ et al. (2002) to suggest that school leaders school leadership practices? should be selected and suitably trained, -What are the specific professional especially in the areas of creating common development needs of principals in terms inclusive values and participatory of creating an inclusive school culture? leadership, namely, that which is intended -Are there differences in principals’ by the HEAD programme. professional development needs in terms of creating an inclusive school culture 2.3 The current study between Croatia and the Republic of 2.3.1 Objectives of the study Macedonia? -Are there differences between levels of Several researchers (Cordingley et al., education in principals’ professional 2015; Knowles, 1973; Knowles et al., 1998; development needs in terms of creating an inclusive school culture? PAGE | 11 3.METHODOLOGY experience in years. This part of the questionnaire also included questions on the size of the school (numbers of teachers, students, support staff) and the type of school (primary or secondary). 2) Previous professional development 3.1 Participants activity of the principals included in the study with respect to an inclusive school A convenience sample consisted of 273 culture principals, of whom 187 were from the Republic of North Macedonia (51% female) This part of the questionnaire contained and 86 from Croatia (74% female). Among two questions from the teacher and principals included in the study from North principal TALIS 2018 questionnaires on Macedonia, 14% answered the professional development activity (OECD, questionnaire in the Albanian language 2018a, 2018b), which were slightly adapted while 86% answered it in Macedonian. to cover the area of an inclusive school culture. Namely, the first question was a 3.2 The instrument yes/no question concerning whether the principals had participated in professional The newly developed questionnaire was development in terms of creating an divided into four different sections: inclusive school culture over the last 5 years. The second was a multiple-choice 1) Demographics: question focusing on which types of professional development they had taken This part of the questionnaire included part in. demographic questions on a principal’s gender, educational background, and work 3) Professional development characteristics PAGE | 12 with the greatest positive impact on the Alongside the above-mentioned areas, the principal’s school leadership over the questionnaire on principal’s needs covered previous 12 months more general personal needs of principals in terms of general knowledge and The question was also taken from the understanding of an inclusive school TALIS 2018 questionnaires (OECD, 2018a, culture and raising awareness of beliefs 2018b) and adapted to our current study. and practices that promote or hinder This question was composed of 9 items and inclusion. was again a yes/no question enquiring into which characteristics of the professional The participants were asked to assess the development activity had exerted the extent to which they currently need biggest positive impact on their leadership professional development by answering 18 during the previous 12 months. Cronbach’s items concerning the above-mentioned alpha for the question on professional areas on a four-point Likert scale (1 = no development characteristics is 0.69 for the need at all; 2 = low level of need; 3 = Croatian data set and 0.76 for the moderate level of need; 4 = high level of Macedonian one, which indicate acceptable need). Cronbach’s alpha for this scale is levels of internal consistency. 0.92 for the Croatian data set and 0.95 for the Macedonian one, which indicates a 4) Principals’ professional development high level of internal consistency. needs in the area of an inclusive school culture 3.3 Procedure This part of the questionnaire was content- The study forms part of the HEAD: wise based on the Index of Inclusion Empowering School Principals for Inclusive (Booth & Ainscow, 2002) and adapted to School Culture project. After the the project’s specific needs (like questionnaire was developed in English, adaptation to regional contexts, adaptation partners from Croatia and the Republic of to screening the needs instead of screening Macedonia made translations of it into the current state etc.). their respective languages. Since Albanian Since the definition of an inclusive school is also an official language in North culture used in our project builds on three Macedonia (Law on the Use of Languages, interconnected dimensions of school 2018), the instrument was also translated improvement: producing inclusive policies, into Albanian. An email invitation developing inclusive practices, and containing a link to the questionnaire on creating inclusive cultures (Macpherson in principals’ needs was sent to principals Booth & Ainscow, 2002), the newly whose contact emails were found in the developed questionnaire covered a implementing partners’ databases. The respondent principal’s needs for online questionnaire was available from professional development in the following the start of March 2020 to the start of April areas (1) creating an inclusive culture 2020. (building a community, establishing inclusive values); (2) producing inclusive 3.4 Data analysis policies (developing the school for all, organising the support for diversity); and Reliability tests, descriptive statistics, and (3) developing inclusive practices t-tests were calculated with IBM SPSS (orchestrating learning, mobilising Statistics 26. resources) (Booth & Ainscow, 2002). PAGE | 13 4. RESULTS We therefore looked for statistically significant differences between the needs reported in each country and between their different school settings. The results of the analysis show there are no statistically significant differences In this chapter, we first present additional (t(206) = -1.42, p = .158, g = .02) between sample characteristics (principals’ the principals’ reported need for professional and school background and professional development in this respect in schools’ characteristics), followed by the Croatia (M = 3.04, SD = 0.47) and the previous professional development activity Republic of North Macedonia (M = 3.14, SD = of the principals included in the study in 0.60). Nevertheless, to meet project relation to an inclusive school culture and requirements, we report the results the recognised characteristics of their separately for Croatia and the Republic of previous professional development Macedonia. The results also reveal there are activities recognised as having had a no statistically significant differences in the positive impact on their leadership principals’ reported need for professional practices. We conclude the chapter by development between primary school and presenting the principals’ professional secondary school principals in both Croatia development needs in the area of an (t(84) = 0.67, p = .502, g = .02; M = 3.06, SD inclusive school culture. = 0.48 and M = 2.96, SD = 0.38, for primary and secondary schools, respectively) and in The primary purpose of this study is to the Republic of North Macedonia (t(184) = determine what is needed for professional 0.10, p = .918, g < .001; M = 3.14, SD = 0.60 development in the area of an inclusive and M = 3.13, SD = 0.61, for primary and school culture in different (primary and secondary schools, respectively). We secondary) school settings in both present the results for the principals from countries with a view to creating a needs- the primary and secondary schools together based programme to address them. for each country. PAGE | 14 4.1 Additional study sample characteristics: principals’ professional and school background We asked the principals about their professional background and certain characteristics of their school (educational level of their school, school size based on numbers of students, teachers, and support staff). The questions aimed to gain an insight into what kind of environment the principals work in and their pre-service education background. The majority of the principals from Croatia hold a degree in the social sciences (Figure 1) as opposed to the sample from the Republic of Macedonia (Figure 2) where over half the sample has another educational background. Figure 1: Educational background Figure 2: Educational background of the of the principals from Croatia (%) principals from North Macedonia (%) In Croatia, the majority of principals (4/5) answering the questionnaire (Figure 3) were from primary schools, while the share of principals coming from secondary schools was considerably smaller (1/5). Likewise, Figure 4 shows the majority (3/5) of Macedonian principals included in the survey work at a primary school, whereas 2 out of 5 of them work at a secondary school. Figure 3: Share of principals from Croatia Figure 4: Share of principals from the Republic included in the study by school type of North Macedonia included in the study by school type PAGE | 15 Figure 5 shows that the sample of principals from Croatia possess greater education-based work experience, in both total years of working at the school and in the specific role of principal, compared to the principals from North Macedonia. Figure 5: Average work experience of the principals from Croatia and the Republic of North Macedonia in different roles connected to an educational setting Table 1 shows the characteristics of the Croatian and North Macedonian schools at which the principals included in the survey work. As may be seen, the principals are employed at very different schools. In Croatia, the majority of schools in the sample has between 101 and 500 students (72%). Moreover, the majority of schools has up to 60 teachers (79%), up to 10 members of support staff (73%) and 1 or 2 assistants (50%), while 1 out of 5 them do not have any. In the Republic of North Macedonia, most schools in the sample have between 101 and 1,000 students (75%). Further, the majority of schools has up to 75 teachers (78%), up to 5 members of support staff (81%), but no other assistants. We were also interested in the principals’ previous professional development activities, specifically in terms of creating an inclusive school culture and, with a view to facilitating the further development of the programme, asked them which characteristics of their professional development activities had exerted the biggest impact on their school leadership practices. Most (91%) of the principals included in the survey in Croatia had taken part in several professional development activities (M = 2.16, SD = 1.0) connected to an inclusive school culture in the preceding 5 years. In contrast, a little over two-thirds (68%) of the principals in Macedonia had taken part in more than one type of professional development activity (M = 1.59, SD = 0.86) associated with an inclusive school culture over the previous 5 years. PAGE | 16 Table 1: Characteristics of the schools in each sample PAGE | 17 4.2 Previous professional development activity of the principals included in the study in terms of an inclusive school culture In this part, we present the principals’ previous experiences with professional development activities focused on an inclusive school culture. Figure 6 shows the majority of principals from Croatia reported they had taken part in two types of professional development activities addressing an inclusive school culture topic: in-house training and external training, as organised by the state agency. Further, only one-sixth of the principals had participated in external training within a project on inclusive education and even fewer had participated in an academic course or other professional development activity. Figure 6: Type of professional development connected to an inclusive school culture the principals from Croatia had taken part in over the previous 5 years Similarly, Figure 7 shows in-house training was also the most attended type of professional development activity the principals from North Macedonia had participated in. Moreover, the share of principals participating in this activity is shown to be smaller than in Croatia, and higher participation in other types of activities is visible. For example, over one-third reported they had taken part in external training within a project (including those organised by a state agency), whereas this type was not so common among the principals from Croatia. While on-line courses were quite a well-represented activity in Croatia, only one-fifth had participated in one in this sample. An academic course on this topic was the least attended type of professional development in the last 5 years in the sample of principals from the Republic of North Macedonia. PAGE | 18 Figure 7: Type of professional development connected to an inclusive school culture the principals from the Republic of North Macedonia had taken part in over the previous 5 years 4.3 Professional development characteristics with the greatest positive impact on the principals’ school leadership over the last 12 months Figure 8 shows that almost all of the principals from Croatia reported that the professional development activity with the biggest positive impact on their school leadership was building on their prior knowledge. The majority of principals reported that professional development activity which gave them opportunities to practise new ideas also had a significant positive impact on their school leadership. In addition, it was important that activities were based on active and collaborative learning, and that the professional development had a coherent structure. On the other hand, only one-sixth of the principals reported that professional development activities that had taken place over an extended period had a significant positive impact on their school leadership. PAGE | 19 Figure 8: Characteristics of the professional development activity with the greatest positive impact on the principals’ school leadership over the previous 12 months (Croatia) Figure 9 shows the majority of principals from North Macedonia reported that the professional development activities with the biggest positive impact on their school leadership provided them with opportunities to practise new ideas and build on their prior knowledge. It was also important that activities were adapted to their personal development needs and allowed opportunities for active learning. On the other hand, the least reported characteristic was an extended timeframe of professional development. As may be seen, participants in both samples believed a prolonged timeframe and being located at the workplace do not contribute to their better leadership skills; namely, they were not seen as important compared to the other characteristics. PAGE | 20 Figure 9: Characteristics of the professional development activity with the greatest positive impact on the principals’ school leadership over the previous 12 months (North Macedonia) 4.4 Principals’ professional development needs in terms of an inclusive school culture We asked the principals in the survey to estimate their professional development needs in different areas of creating an inclusive school culture in order to facilitate the programme's further development. Table 2 shows the share of principals from Croatia choosing different answers on a 4-point Likert scale for each item (from 1 – “No need at the present” to 4 – “A high level of need”), followed by the combined share of principals answering 3 and 4, thus representing the share of principals reporting needs that seem to be more urgent. The entire table is rearranged in a way to permit the reader to see (top-down) which are the most pressing needs the principals wish to address, according to the sum (Moderate + High level of need). The table includes average responses to each item and the associated standard deviations. Table 3 is arranged in the same way, covering the sample of principals from the Republic of North Macedonia. PAGE | 21 Table 2 soon reveals that answer 1, meaning there is no need for professional development concerning the specific topic in the item, is rarely chosen (0–15.3%; M=3.2%). With the exception of raising their own awareness and knowledge and understanding of an inclusive school culture, below 7% chose this answer in all other items in the sample from Croatia, while six items even had no such answers (i.e. using data with a view to making the school culture more inclusive). This is not the case in the sample of the principals from North Macedonia (Table 3) where each item attracted that response (1.6%–14.5%; M=4.7%). The biggest share of principals answering that there was no need for further development was held by raising their awareness, the same as in the Croatian sample, and on becoming aware of their beliefs about diversity and inclusion in North Macedonia, and knowledge and understanding of an inclusive school culture in Croatia. A high level of need was on average reported by 27% of principals from Croatia and 36% of the principals from North Macedonia. The biggest share of principals reporting a high level of need in Croatia is seen in supporting collaboration with stakeholders connected to the school (41%), whereas preparing school staff for responding to the students’ diversity is the most needed in North Macedonia (50%). In Croatia, over one-quarter of the principals reported a high development need with respect to 72% of the items, while in North Macedonia 67% of the items are chosen by at least one-third of the principals. According to the most urgent needs (sum), the most-reported needs for the further professional development of principals from Croatia (Table 2) concern themes such as supporting collaboration with stakeholders connected to the school, supporting parents’ active participation in school life, supporting inclusive student learning experiences, managing financial and human resources to support inclusion, and using data to make the school culture more inclusive. This is in contrast with the principals from North Macedonia (Table 3) who reported the biggest development needs in supporting inclusive student learning experiences (also in the top five ‘urgent needs’ in Croatia), organising and coordinating support for diversity, preparing the school staff to respond to the students’ diversity, supporting collaboration among the teachers, students and other school staff, and implementing an inclusive school development plan. Still, they are very aligned with the least urgent professional development needs (Tables 2 and 3), namely, creating an inclusive physical environment, becoming aware of their own beliefs about diversity and inclusion, and raising their own awareness of non-inclusive and discriminatory practices. Overall, on average 80% of the principals from Croatia reported a moderate or high need across the whole questionnaire and 82% of the principals from North Macedonia. On average, the need for professional development in the field of an inclusive school culture is expressed a little above answer 3, so over a moderate level of need for professional development. The expressed need for such professional development does not vary significantly between the two countries, as already noted at the start of this chapter (Croatia: M = 3.04, SD = 0.47; North Macedonia: M = 3.14, SD = 0.60). If we look at the averagely expressed need per item (column M), we see them ranging from 2.55 to 3.27 for Croatia, and from 2.72 to 3.34 for North Macedonia. PAGE | 22 According to the averagely expressed need for professional development, thus including answers of all principals, and not only those ones needing “urgent” professional development, although some themes also reported above lose their ranking in the most expressed needs for professional development, namely, supporting inclusive student learning experiences (from 3rd to 7th place) and using data to improving the school’s inclusive culture (from 5th to 13th place) in Croatia, and organising and coordinating support for diversity (from 2nd to 6th place) and implementing an inclusive school development plan (from 5th to 8th place) in North Macedonia. Further, other themes appear on the list of the most needed professional development needs, namely preparing school staff to respond to the students’ diversity (from 8th to 3rd place) and implementing clear school rules that foster inclusion (from 9th place to 5th place) in Croatia, and supporting collaboration with other stakeholders connected to the school (from 9th to 2nd place) and supporting parents’ active participation in school life (from 10th to 4th place) in North Macedonia. When connecting both measures (sum, M), four common themes emerge for professional development with respect to an inclusive school culture in the two countries: supporting collaboration with other stakeholders connected to the school; preparing school staff to respond to the students’ diversity; supporting the active participation of parents in school life; and supporting an inclusive student learning experience. PAGE | 23 PAGE | 24 PAGE | 25 5. CONCLUSION AND RECOMMENDATIONS Therefore, the HEAD: Empowering School Principals for Inclusive School Culture project will develop and test a professional development programme for Croatian and Macedonian primary and secondary school principals with respect to creating an inclusive school culture. For any Throughout the report, it has been shown professional development programme to be that school leadership plays an important effective, it should be closely connected to role in establishing inclusive principals’ experiences and needs and be environments. More specifically, the related to the context in which participants development of inclusive school culture work (Cordingley et al., 2015; Knowles, can be supported by training principals 1973; Knowles et al., 1998; NSDC, 1995). with regard to inclusive and non- Accordingly, the current study has explored discriminatory practices and strategies for the Croatian and Macedonian principals’ fostering common school values that previous professional development and their promote inclusion, multiculturalism, needs in this regard. These results will cooperation among all etc. It is clear that provide the basis for the further creating an inclusive school culture entails development of the professional a complex process and that principals development programme. should thus be suitably trained in order to ensure it (Dyson et al., 2002). Even though The results show the vast majority of the the Croatian and Macedonian educational Croatian, and a little over two-thirds of the settings face increasing diversity, Macedonian, principals had been included professional development for school staff in professional development activities on the topic of inclusion is scarce, concerned with an inclusive school culture especially for principals (MZO, 2020; over the previous 5 years. NEPC, 2020). PAGE | 26 While this might allow the conclusion that The results also revealed no statistically they are well equipped with the significant differences between the competencies they need to establish an Croatian and Macedonian principals’ inclusive school culture, our results in fact overall need for professional development paint a different picture (see Tables 2 and in the area of creating an inclusive school 3), as does the research work of other culture. Further, there were also no authors (Bustamante et al., 2009). statistically significant differences in the principals’ need for professional The most common type of professional development in this respect by educational activity the principals from the two level. countries had participated in was in-house training. Moreover, the majority of The results of the current study show that principals from each country reported that the newly developed professional the professional development activities development programme in terms of with the greatest positive impact on their creating an inclusive school culture does school leadership had provided not need to differ hugely between the two opportunities to practise new ideas and countries. Principals from both (primary built on their prior knowledge. These and secondary) educational levels can findings are in harmony with the TALIS participate in the same training also 2018 results (OECD, 2019a) and other because they express a similar need for research studies on professional development. The programme should build development activities (Cordingley et al., on the prior knowledge held by 2015; NSDC, 1995). participants and provide opportunities to use the newly gained knowledge in Principals reported a considerable need for practice. It is also important that the professional development in the areas of programme includes activities based on supporting collaboration with other collaborative learning practices that stakeholders connected to the school, actively engage participants in the learning preparing school staff to respond to the process. students’ diversity, supporting parents’ active participation in school life and Content-wise, the programme should supporting inclusive student learning emphasise different strategies of experiences. Similarly, the TALIS 2018 supporting collaboration with other results show that the collaboration of stakeholders connected to the school, principals with other stakeholders, preparing school staff to respond to the especially parents, is low. Moreover, the students’ diversity, supporting parents’ teachers included in TALIS 2018 survey active participation in school life and reported a high level of need for support in supporting inclusive student learning the areas of teaching in experiences. The programme should also multicultural/multilingual settings and for include other topics linked to creating teaching students with special needs inclusive policies and practices (e.g. (OECD, 2019a, 2019b). In comparison, implementing clear school rules, inclusive principals in this study report the lowest policies, developing an inclusive school need for professional development in the development plan, promoting inclusive areas of raising awareness concerning non- school values etc.). inclusive and discriminatory practices and becoming aware of their own beliefs about diversity and inclusion. PAGE | 27 In addition, despite the principals needs, principals’ practices could be reporting a low level of need in the area of observed and an abilities test awareness of their beliefs and practices, implemented, besides the self-assessment this should not be a reason for not measure. An interesting aspect of greater excluding these topics from the insight into the topic would entail programme, especially because research analysing differences in principals’ generally reveals a positive relationship professional development needs between between self-awareness and overall principals from more diverse schools and leadership success (Ashley & Reiter- those from less diverse schools. Palmon, 2012; Goleman, 2004). Moreover, different surveys have shown that Moreover, future research could also principals’ values and beliefs are an include a larger number of principals from important factor in creating an inclusive different European countries, allowing an school culture (Adalbjarnardottir & overview of the professional development Runarsdottir, 2006; Angelides, 2012). needs in this field on the European level, and thereby providing groundwork The present study was intended as to be a knowledge for outlining future projects and preliminary one and was thus limited by studies, professional development the use of a convenience sample of programmes and their implementation. principals in both countries. The Since several researchers (Cordingley et questionnaire was also mainly based on al., 2015; Knowles, 1973; Knowles et al., self-assessed needs, which covered set 1998; NSDC, 1995) claim the most effective areas of an inclusive school culture. professional development activities are Further research into this topic might those based on principals’ experiences and demonstrate that there are also other areas needs and that they should be related to of professional development within this the context in which participants work, the topic. Self-assessment can be a subjective analysis of professional development needs measure given that principals can over- or prior to designing the professional under-estimate their abilities in certain development activities should become the areas. To gain more objective data and norm. more in-depth information on principals’ References Adalbjarnardottir, S., & Runarsdottir, E. M. (2006). 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