URN_NBN_SI_DOC-ENUJWAVK

UDC 027.022(497.12-16) Urbanij«, Jože: Users in public libraries of Gorenjska region, Knjižnica, Ljubljana, 33(1989), no. 3/4, p. 129- 142 The results of the research on public libraries of Gorenj­ ska and their services have been represented in this pa­ per. The research was conducted in the period 1986 - 1989 in the communities of Kranj, Radovljica, Tržič and Škofja Loka . The research ascertained a sudden fall of the number of users in the age period of 21 to 30 years. The professio­ nal structure of public libraries' users is heterogeneous. The majority of users need the library for pastime, some of them use it for study, and the least of them use it for permanent education. About 50 percent of the users always get demanded materials. Most of them are satisfied with belletristics, which is not the case with professional literature and periodicals. The users often need help from librarians and they d o n ’t like the catalogues. They mostly consider librarians' relations to themselves as po­ sitive and friendly. 1. Uvod Splošnoizobraževalne knjižnice občin Kranj, Radovljica, Tržič in Škofja Loka so v letih 1986 - 1989 ob sodelovanju avtorja realizirale raziskovalni projekt "Analiza knjižni­ čne dejavnosti kot bistvenega elementa informacijskega sistema za znanstveno, izobraževalno in kulturno dejavnost ter predlog njene modernizacije". Cilj raziskave je bil oblikovati predlog reorganizacijskih ukrepov v knjižničnem sistemu v skladu z zahtevami zakona, standardov in norma­ tivov ter potreb uporabnikov. Koncept raziskovalnega projekta je vključeval celotno gorenjsko regijo. Analizirali in ovrednotili naj bi vse tri knjižnične sisteme: splošnoizobraževalne. šolske in specialne knjižnice. Doslej so bile narejene raziskave za občino Kranj (1987), Radovljico (1987), Tržič (1988) in Škofjo Loko (1989). Knjižnično dejavnost smo analizirali z dveh vidikov: glede na standarde in normative ter glede na uporabnike. Anketirali smo 3770 uporabnikov v splošnoizo